After update to 78 Thunderbird no longer receives mail

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to t… (read more)

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to the IMAP server but then gets to "checking mail server capabilities" and hangs with the spinning circle indefinitely.

I have not done anything to Thunderbird, I just let it install the update. I did not install updates to any other program on my PC. I'm running Windows 10 on a laptop that is about 4 months old. Thunderbird worked absolutely fine before the 78 update.

I am not experiencing any connection issues or problems with any other running programs.

I have tried the following fixes already: 1. Checking my account configuration and confirming it is correct with my email provider. I have the correct ports listed and correct server names. 2. Changing the timeout setting from 100 to 2000. 3. I am able to access my email on my provider's Web interface so this isn't a password issue. There is no CAPTCHA required either. 4. I checked my anti-virus/anti-malware program (Kapersky). Thunderbird and Mozilla are both listed in the "allowed apps" list. I tried removing them both and re-adding, as well as searching for other variations of Mozilla/Thunderbird to add. I also tried Kapersky's "refresh" function. 5. I tried restarting my computer. 6. I tried rebooting my wireless Internet connection. 7. I tried using Thunderbird's "start in safe mode with apps disabled" function. 8. I tried re-installing 78. 9. I tried clearing caches and cleaning with CC Cleaner.

Nothing has worked. Something in the 78.0.1 update has messed things up. Thank you for looking into this.

Asked by anonpleaseanon 1 week ago

Last reply by KeMo 9 hours ago

Cannot start up Mozilla VPN

I'm trying to start up Mozilla VPN on my windows 10. The app gets stuck on the 'waiting for sign in subscription confirmation'. The app works perfectly on my android phon… (read more)

I'm trying to start up Mozilla VPN on my windows 10. The app gets stuck on the 'waiting for sign in subscription confirmation'. The app works perfectly on my android phone but I have not been able to get it to work on my windows computer. I have tried restarting my computer, re-installing the Mozilla VPN app but hasn't worked yet.

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Firefox won't sync on Android

I can not get Firefox on my Android (OnePlus 6) to sync. After logging into my firefox account it tells me to open firefox on another connected device to finish the setup… (read more)

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Asked by paullouisschopf 1 month ago

Last reply by vbhunt 16 hours ago

Email not working since update

On the 21st July Thunderbird updated. Since then I have not been able to get or send emails on any accounts (I mainly use Gmail though). There is a locked symbol by each … (read more)

On the 21st July Thunderbird updated. Since then I have not been able to get or send emails on any accounts (I mainly use Gmail though). There is a locked symbol by each of my mailboxes. I have checked the Gmail account settings and they are all correct. I thought that this issue would resolve itself, but it hasn't. Any suggestions? I don't want to uninstall and reinstall because of all my settings and folders that I have set up.

Thunderbird version 78.1.0 working on Windows 10.

HELP!

Asked by agerryraby 20 hours ago

Last reply by co_gringo 18 hours ago

Web pages keep refreshing on iOS Firefox

Web pages keep refreshing. I see this happening on Fox News and ESPN websites. I’m in the middle of reading when the page refreshes and goes back to the top. Often, this … (read more)

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Asked by KevMeist 2 days ago

THINDERBIRD NE RECOIT PLUS LES MESSAGES

Bonjour, Je viens d'installer la nouvelle version 2004 de Windows 10 et depuis, je ne peux plus recevoir les mails sur Thunderbird. J'ai d'abord pensé que cela venait du … (read more)

Bonjour,

Je viens d'installer la nouvelle version 2004 de Windows 10 et depuis, je ne peux plus recevoir les mails sur Thunderbird. J'ai d'abord pensé que cela venait du programme. Je l'ai donc désinstallé et réinstallé mais sans succès. Par contre, je peux envoyer des mails.

Pourriez-vous m'aider SVP ?

Merci d'avance.

MEDION42

Asked by khalifap 3 days ago

  • Solved

New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (read more)

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They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 3 days ago

Answered by cor-el 3 days ago

Can not download emails from mail server with 78.0.1, but can with 68.11.0

My email client has silently stopped downloading emails (after 19th July). This was around the time I upgraded to v.78.0.1 I have 5 email accounts, all with a POP3 setup.… (read more)

My email client has silently stopped downloading emails (after 19th July). This was around the time I upgraded to v.78.0.1 I have 5 email accounts, all with a POP3 setup. Sending emails works. Retrieving emails silently fails.

Testing (IMAP) on Windows 10:

  • Thunderbird 78.0.1:
  Manual configuration 
  Error message said the user name or password was wrong.
  • Thunderbird 68.11.0:
The manual configuration worked fine, and was able to receive emails.

As my machine upgraded, I can not revert to an older version, and I do not wish to lose many years of emails.

How can I either: 1. Restore the old version. 2. Fix the email downloads.

Asked by social_bot 3 days ago

Last reply by Toad-Hall 12 hours ago

Why make Firefox unusable once an update is done in the background?

This one thing makes we simply switch to a different browser. Firefox, downloads and installs updates in the background. OK. It needs a browser restart to be able to setu… (read more)

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I am totally fine with the browser needing a restart to finish update. But why wouldn't Firefox not let me decide when I want that. Until I am ready let me use the browser. I really wish they don't freeze the browser like that.

Is there someone looking to address this issue in a future version? Is this only happening to me?

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Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

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Asked by markdbrown 4 days ago

Last reply by FredMcD 3 days ago

Thunderbird 78 - IMAP account no longer working

Hello, We are using Thunderbird since version 45, and we updated it last month to version 68. Now we are updating some installations to the version 78 and 78.0.1 but we c… (read more)

Hello,

We are using Thunderbird since version 45, and we updated it last month to version 68. Now we are updating some installations to the version 78 and 78.0.1 but we can't manage to get an IMAP account working.

-- Problem-- Before version 78 you are prompted an exception to accept the incoming and outgoing server, but we don't get the window at version 78. This means we cannot send or receive email with version 78.

I tested this with both Windows and Mac

--Possible workaround -- When we update an installation of version 68 to 78 that was already configured on version 68, version 78 works fine.

In the attachment are 2 pictures of the exception and what happens on version 78.

Thank you in advance!

Asked by justin37 4 days ago

Last reply by justin37 3 days ago

Mozilla VPN: Does it support amazon fire tv box?

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Thanks, Tommy2080

Asked by tommy2080 5 days ago

Help!

I am having multiple messages that say "confirm security exemption". I posted about this, but got no replies of help on this forum. Does anyone know if there is another… (read more)

I am having multiple messages that say "confirm security exemption". I posted about this, but got no replies of help on this forum. Does anyone know if there is another way to get help? I would really like to continue to use Thunderbird, but this problem is making it impossible.

Asked by avis1 5 days ago

Last reply by sfhowes 5 days ago

copy and paste not working

I am going crazy as I have somehow lost the ability to copy and paste anything from a Firefox window or address bar into another document ie... email, word, text edit, at… (read more)

I am going crazy as I have somehow lost the ability to copy and paste anything from a Firefox window or address bar into another document ie... email, word, text edit, atom—nothing.

I have tried the About:config solution to no avail. Sometimes the copy and paste will work for a minute or so when opening Firefox, but it quickly degrades.

I have looked into settings for the browser as well and I can't find anything that would affect copy and paste. This change seemed to have happen a few weeks ago with an update that was released.

What is happening?!?!?!

Asked by keri.rasmussen 5 days ago

  • Solved

Thunderbird 79.0 Beta 3 won't work under OSX 10.11.6

I just want to let you know that Thunderbird 79.0 Beta 3 is not working, it will prompt password pop up but it won't start. I needed to go back to 79.0 Beta 2 to open the… (read more)

I just want to let you know that Thunderbird 79.0 Beta 3 is not working, it will prompt password pop up but it won't start. I needed to go back to 79.0 Beta 2 to open the app again. I am in a Macbook Pro under OSX 10.11.6 (El Capitan)

Do you know what is going on?

Thank you!

Asked by reset 6 days ago

Answered by Wayne Mery 6 days ago

Thunderbird automatically updated to 78 - how to roll back for features of the Nostalgy addon

My TB just updated automatically to version 78, despite it saying on your release notes (https://www.thunderbird.net/en-US/thunderbird/78.0.1/releasenotes/) that "Thunder… (read more)

My TB just updated automatically to version 78, despite it saying on your release notes (https://www.thunderbird.net/en-US/thunderbird/78.0.1/releasenotes/) that "Thunderbird version 78.0 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 68 or earlier".

I use (and love) the Nostalgy addon, but this only works with versions 68.0-73.0

Can I roll back to version 73?

Many thanks

Asked by mark205 1 week ago

Last reply by Wayne Mery 1 day ago