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Hello, I have marked a number of emails as junk in the Suspected Spam folder. Why are they not immediately moved to my junk folder? Or do I have to move the marked emails there manually? Or is it better to delete them manually immediately after marking them?

Best Regards

Recently, all folders only display the Thunderbird start page with a donation request that cannot be clicked away. And when I disable the display of the start page in the settings, nothing is displayed at all (see screenshot).

The search bar suggestions keeps suggesting me to go to Reddit.com with triple ‘d’. This redirects me to all kinds of malicious websites. It happens when I make a typo and put “reddd+enter” instead of “redd+enter”.

I would like to block this website from loading or from being suggested in my search bar.

This is a security risk for popular websites that people rely on your autocomplete to access.

Thanks for your help.

Thunderbird upgraded itself to version 140.2.0esr (64-bit). I also got a new browser tab for Thunderbird 140 Eclipse. However, now Thunderbird will not receive any new emails. I can see that they're out there via my mobile phone. I don't get any kind of message when I try to receive emails. It's as if it's totally ignoring my request. I have two email addresses - it will not work for either.

Additionally, I am able to send emails out to a gmail address. So the only issue seems to be receiving emails.

Specs: - I have a Windows 11 laptop. - I'm using POP3 (I know, my friends are giving me crap. But I want to keep my emails on my laptop, not on the server. I'm old school that way.).

I've tried requesting emails the following ways: - Hit F5 - Click on File | Get New Messages for | All accounts - Click on File | Get New Messages for | Current account - Click on File | Get New Messages for | <choose the individual account>

I've tried the following to resolve the issue, without success: - I saw online where someone mentioned a bug with the new version. They suggested creating a default account. I already had a default account, but changed it in hopes that it would help. However, it didn't. - I deleted the global-messages-db.sqlite file to try to rebuild the profile (this was also suggested online). The rebuild was successful, but I still could not receive emails.

Can you help me? Thanks very much!

Ken Zwyers

I have been using Thunderbird to download my mail from Yahoo for a long time without incident. Now I keep getting the message "Edge: Too Many Requests" as a response when trying to download my email messages (see attached file). I waited 24 hours and then tried again but still get the same message. I am able to log on to Yahoo on my desktop and see my mail without a problem. Is there something that needs to be cleared or reset in Thunderbird? My other email accounts in Thunderbird work fine. Any ideas would be helpful.

I've been searching for a few days for a solution to Yahoo Mail not downloading to Thunderbird, I've seen other people with the same problem, I've tried different solutions, but at this point I've given up. My Gmail is still downloading but I have to check my Yahoo Mail via a browser. What gives? Why did this happen in the first place?

I have Windows 11, I've updated Thunderbird.

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

If a site is designed so that it breaks if trackers are blocked, why would I want to deal with such bad actor? In other words, don't the exceptions to tracker-blocking enable bad website behavior?

Hello Mozilla Support Team, I manage the official website of ITTP, which provides information about our JBT from Haryana JBT from Haryana course. Recently, I noticed that the website isn’t working properly on the Mozilla Firefox browser. Some pages load slowly, and certain design elements like buttons and banners are not displaying correctly, even though the site works fine on Chrome and Edge.

I’ve already cleared cache, checked extensions, and verified that our SSL and JavaScript files are properly configured. Still, the issue continues on Firefox across multiple devices.

Could this be related to compatibility settings, outdated scripts, or browser-specific rendering issues? I’d really appreciate any guidance or troubleshooting steps to ensure the ITTP site runs smoothly for users searching for JBT from Haryana information.

Thank you for your help!

For the last couple of weeks my default search engine keeps changing. Even though I change it in the setting to the one prefer eventually it changes. Why is this issue happening and is there anyway to force my preferred search engine as a constant default?

I have been using Thunderbird for years. Until now, I deleted messages from my folders and trash, and I saw that they disappeared, but I checked that all these messages were still in the folder. When I deleted them from there, they were still visible after a second. I have almost 70,000 messages, and I want to delete a large part of them efficiently. My email is on Gmail, what should I do?

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

Kaspersky just found this hidden in the Firefox cache folder and the funny part is that I don't even use Firefox that much. I didn't visit any sites on this particular Firefox except Facebook. So, what sort of malware is this? A Trojan stealer or a dropper of some sort? I am running a Full Scan for now and I have uninstalled all the browsers incl Firefox, Chrome. Detection name: Trojan.JS.Agent.exz

The details of Detection: Event: Object deleted User: DEMON-SLAYER-2\....... User type: Initiator Application name: avpui.exe Application path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22 Component: File Anti-Virus Result description: Deleted Type: Trojan Name: Trojan.JS.Agent.exz Precision: Exactly Threat level: High Object type: File Object name: 2309DFD956392BDFD0C84CA455FF6426B6B0FA9F Object path: C:\Users\......\AppData\Local\Mozilla\Firefox\Profiles\i2607jtb.default-release-1739822052193\cache2\entries MD5 of an object: 6FEC3D1DC6D1802AEADC4F8611A9F326

Since this is a Trojan, can this be Dangerous? I scanned it in virustotal and 33 engines were saying malware.

Virustotal link: https://www(dot)virustotal(dot)com/gui/file/2cee43e2e59ade158bfe5b124c07e9e45b7a378e379a8be8bb3272b10cf344e2/detection

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality

At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.

Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups

I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff

Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)

From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.

I’m on a Mac using the Sequoia OS (not ready to update yet to Tahoe). I recently left Microsoft Outlook, my e-mail client for years, because of all the crashing and when I would update, all the stored e-mails disappeared. I am now using Apple Mail and the export function doesn’t work most of the time. Apple tech support did some things that told me they are automatic backups, but I can’t see them.

I use Thunderbird on an old PC and would like to also use it on my Mac. However, when attempting to import, it starts and finishes in about one second, importing nothing. The files are in .mbox format. What am I doing wrong trying to import these files?

I have purchased a new computer trying to set up a e male account so I can shut down the other computer. its not working it says wrong password of user name what can I do