Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

battery drain

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the… (read more)

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the top of battery usage.

Asked by zajcev.sasha 3 weeks ago

Last reply by zajcev.sasha 3 weeks ago

Hero Wars "Dominion era"

I have played "Hero Wars,Dominion Era " for years on Fire Fox...They did an "update" last week(Thursday or friday 04/25-26?24)and I haven't been able to log onto the game… (read more)

I have played "Hero Wars,Dominion Era " for years on Fire Fox...They did an "update" last week(Thursday or friday 04/25-26?24)and I haven't been able to log onto the game itself since...I can still open the Hero wars home page,I can get into my "discord" chat etc etc etc,but I cannot get into my individual game.(If it helps,my Hero wars game ID # is 10920140)...I had to start playing the game itself on Google Chrome...I am hopeing you can help find a solution as everything I do is from Fire Fox & I really don't like chrome :(...PLEASE Help me resolve this if possible! ( Nexus suggested I use "Incognito" on FireFox ( I remeber that from a few yrs back,but honestly,i haven't used or seen "incognito" since :()

Asked by Wayne Hoiensahl 3 weeks ago

Last reply by zeroknight 3 weeks ago

  • Solved

How do I see my bookmarks toolbar on IOS

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t… (read more)

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t wouldn't be so bad if I could see ALL my bookmarks on IOS but I can't. I can't find any way of accessing them.

I don't need a bookmarks toolbar on IOS, I just want access to those I bookmark on desktop into the bookmarks toolbar.

Any ideas?

Asked by Darren Parr 3 weeks ago

Answered by Darren Parr 3 weeks ago

Problems with the browser not accessing the established links after a few minutes.

I am able to start FF with no problem. I open a few tabs and then without warning I can't access any of the sites without closing FF and restarting. Then the whole cycle … (read more)

I am able to start FF with no problem. I open a few tabs and then without warning I can't access any of the sites without closing FF and restarting. Then the whole cycle is repeated. I am considering getting rid of FF this started just over a month ago.

Asked by notsofast7 3 weeks ago

Last reply by zeroknight 3 weeks ago

New install, wrong email address choice.

New install of Firefox set up with a 'wrong' email account. Tried to use the 'Mozilla account' page to fix this by using secondary email and then making it primary. Bu… (read more)

New install of Firefox set up with a 'wrong' email account. Tried to use the 'Mozilla account' page to fix this by using secondary email and then making it primary. But the secondary email I want to use is not allowed by Firefox giving an 'Account already exists' error. What should I do?

Asked by harrigaauburn 3 weeks ago

Firefox Private cannot be opened since the start of 2024

When I open Firefox and want to go to Private. I go to the three lines at the top right of the Firefox page. I go down to Private. Then after selecting it, YET ANOTHER… (read more)

When I open Firefox and want to go to Private. I go to the three lines at the top right of the Firefox page. I go down to Private. Then after selecting it, YET ANOTHER REGULAR FIREFOX PAGE OPENS. I NEVER had this problem until the start of 2024.

Please help as I used to have FIREFOX PRIVATE as my go to browser. Now, I use others and they do not work with some pages.

Please help as it is frustrating to keep getting a new Regular page.

Asked by L Wille 3 weeks ago

Last reply by zeroknight 3 weeks ago

Firefox Kiosk does not appear when I log in but does when I start it manually from the GNOME x-terminal

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I… (read more)

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I can run "firefox --kiosk" and Firefox runs in kiosk mode with no issue.

I have made some changes in the "about:config" part of Firefox. I have also made some changes to the Ubuntu keyboard shortcut list. There is only one user created on this system and I have configured Ubuntu to login this user automatically upon reboot.

However, if I setup Firefox --kiosk to start automatically (I use the gnome-session-properties application to achieve this) and then reboot, Firefox does run, but it does not appear on the screen. If I enter the "switch windows" keyboard shortcut (ALT-TAB), the Firefox kiosk appears.

So, is this something I can fix by changing the Firefox configuration, or is it an Ubuntu configuration change. If so, can anyone tell me what I should do, or have an idea how to debug this?

Asked by srednausab 3 weeks ago

Strikethrough icon in compose window

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go t… (read more)

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Asked by orwel 1 month ago

Last reply by orwel 1 month ago

Change buttons shown while viewing a message

Hi, I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Custom… (read more)

Hi,

I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Customize." I have a panoply of buttons to choose from, to arrange as I wish on the toolbar.

But, when I am reading an email, the buttons I see on the top left of the email window are: "Reply, Forward, Archive, Junk, Delete, More" (in Settings, I have "'Open messages' set to 'in a new message window'."

I have not been able to find a similar "Customize" ability for the toolbar of the message window.

Is there such an ability?

The reason I ask... I'd like to have similar control over that toolbar to that I have on the other Thunderbird toolbars. But I cannot find the appropriate Customize option.

What am I missing?

thx.

(Thunderbird 115.9 on Linux Mint, 115.10 on Windows)

Asked by TooFar 1 month ago

Last reply by TooFar 1 month ago

  • Solved

Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (read more)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

Want Google gone or dead.

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem… (read more)

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem to have to go through the whole process to have one search that isn't taken over by Google. Any advise? Thanks.

Asked by kestelooh 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Image files as attachments vs. part of body text

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of… (read more)

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific. When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes. Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text. When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong. ++++++++++++++++++++ Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column? This IS very annoying!!!! Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

Asked by karl 1 month ago

Last reply by david 1 month ago

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to fu… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 1 month ago

Last reply by edanannand 1 month ago

  • Solved

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 month ago

Answered by zeroknight 1 month ago

Found 1 result for ‘Unable to add Gmail account in addition to an Outlook and Comcast email account’ for ‘Thunderbird’

I have tried many times to add a third email (Gmail account) to my Thunderbird email application. I successfully added both a Comcast and Outlook email account, but Gmai… (read more)

I have tried many times to add a third email (Gmail account) to my Thunderbird email application. I successfully added both a Comcast and Outlook email account, but Gmail won't install. I'm using Windows 11 on a Surface Pro 8 laptop.

Asked by Baker Rawlings 1 month ago

Last reply by christ1 1 month ago

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (read more)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 1 month ago