All Products Support Forum

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

How can I set the email message sort to descending date for all folders in all accounts? With many accounts with many folders each, manually changing the sort from ascending to descending is a lot of needless work. A global default is needed, and if there is one, I can't find it.

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of letters making no sense for the rest of the message.

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She has recently experienced a problem: the number of new emails downloaded (as shown in the lower left corner of the screen) doesn’t match with the number of new and unread emails listed in the Inbox (the emails shown in boldface). Something else, though I think related: In the upper left corner of the screen, on the same line as the word Inbox, is a small circle with a number inside. I think that number gives the number of unread emails in the Inbox. Her number shows 20 but the actual number (boldface) is 15. Is this a serious problem? Is it a problem at all? If so, how to fix it? Thanks.

I have 3 computers (2 desktops, 1 laptop). I want to permanently delete approx 300 unused/unneeded passwords. I deleted them from computer #1, then logged out of Firefox. The new count was 346 passwords.

I went to the second computer, deleted approx the same number from computer #2. The new count was 324 passwords I returned to computer # 1 and logged back into Firefox.

Within a short time, computer #1 is at 759 passwords, and computer 2 is at 691 passwords.

How do I get the deletions to be permanent? It's the second pass at doing this and I'm FRUSTRATED.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Thunderbird on my top of the range Win11 laptop was working perfectly until it self-updated to 115.10.1 a couple of days ago. Accessing messages already in the various folder is fast as usual. Unfortunately anything like deleting, downloading a new message is excruciatingly slow : several seconds to click and delete in the inbox. Several seconds to access a message just downloaded. The first time it happened I had a whole bunch of messages deleted because the I kept clicking when I saw no action. It seems to me like it has problem updating the messages in the inbox. Very painful for something that was working so well.

Hello everyone,

since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab; the content of the page is as follows:

Error: Connection failed

An error occurred while connecting to 0.0.0.1.

   The website may be temporarily unavailable, please try again later.
   If you are also unable to access another website, please check the network/Internet connection.
   If your computer or network is protected by a firewall or proxy, please make sure that Firefox is allowed to access the Internet.

How can I prevent this additional page from opening?

Thank you in advance for your help!

Greetings from Maria

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue.

now, i created an admin windows account get access to my old user files, found the bookmarks file. the only thing left for me now is the passwords file.i did not a Firefox online account before today

the only way currently if i did not solve the wind10 login issue is the find the passwords file physically just like i did with the bookmarks file.

can anyone help with this ??

thanks

#!/bin/bash

# Verzeichnis erstellen
mkdir FoxyAddOnFirewall
cd FoxyAddOnFirewall || exit

# package.json erstellen
cat <<EOF > package.json
{
  "title": "Foxy AddOn Firewall",
  "name": "foxy-addon-firewall",
  "description": "A Firefox addon to control internet access for other addons",
  "author": "Your Name",
  "version": "1.0.0",
  "license": "MIT"
}
EOF

# background.js erstellen
cat <<EOF > background.js
var permissionManager = Components.classes["@mozilla.org/permissionmanager;1"]
                        .getService(Components.interfaces.nsIPermissionManager);

// Addon-Liste abrufen
function getAllAddons() {
    var {AddonManager} = Components.utils.import("resource://gre/modules/AddonManager.jsm", {});
    return new Promise(function(resolve, reject) {
        AddonManager.getAllAddons(function(addons) {
            resolve(addons);
        });
    });
}

// GUI aktualisieren
function updateUI() {
    getAllAddons().then(function(addons) {
        var addonList = document.getElementById("addon-list");
        addonList.innerHTML = ""; // Zurücksetzen der Liste

        addons.forEach(function(addon) {
            var listItem = document.createElement("li");
            listItem.textContent = addon.name;
            
            var blockButton = document.createElement("button");
            blockButton.textContent = "Block";
            blockButton.addEventListener("click", function() {
                blockInternetAccessForAddon(addon);
            });

            listItem.appendChild(blockButton);
            addonList.appendChild(listItem);
        });
    });
}

// Internetzugriff für ein bestimmtes Addon blockieren
function blockInternetAccessForAddon(addon) {
    var host = addon.getResourceURI("").host;
    permissionManager.remove(host, "allAccess");
    console.log("Internetzugriff für " + addon.name + " wurde blockiert.");
}

document.addEventListener("DOMContentLoaded", function() {
    updateUI(); // GUI beim Laden der Seite aktualisieren
});
EOF

# index.html erstellen
cat <<EOF > index.html
<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Foxy AddOn Firewall</title>
  <link rel="stylesheet" href="style.css">
</head>
<body>
  <h1>Foxy AddOn Firewall</h1>
  <p>Welcome to Foxy AddOn Firewall!</p>

  <h2>Installed Addons:</h2>
  <ul id="addon-list">
    <!-- Addon-Liste wird hier eingefügt -->
  </ul>

  <script src="background.js"></script>
</body>
</html>
EOF

# style.css erstellen
cat <<EOF > style.css
body {
  font-family: Arial, sans-serif;
  background-color: #f0f0f0;
  text-align: center;
}

h1 {
  color: #007bff;
}

h2 {
  margin-top: 20px;
}

ul {
  list-style-type: none;
  padding: 0;
}

li {
  margin-bottom: 10px;
}

button {
  background-color: #007bff;
  color: white;
  border: none;
  padding: 5px 10px;
  border-radius: 5px;
  cursor: pointer;
}

button:hover {
  background-color: #0056b3;
}
EOF

# manifest.json erstellen
cat <<EOF > manifest.json
{
  "manifest_version": 2,
  "name": "Foxy AddOn Firewall",
  "version": "1.0",
  "description": "A Firefox addon to control internet access for other addons",
  "icons": {
    "48": "icon.png"
  },
  "permissions": [
    "management"
  ],
  "browser_action": {
    "default_popup": "index.html",
    "default_icon": "icon.png"
  }
}
EOF

# Icon herunterladen
wget -O icon.png "https://img.icons8.com/ios-filled/50/000000/firewall.png"

# Installationsanweisungen anzeigen
echo "FoxyAddOnFirewall wurde erfolgreich initialisiert!"
echo "Um das Addon in Firefox zu installieren:"
echo "1. Öffnen Sie Firefox und geben Sie 'about:debugging' in die Adressleiste ein."
echo "2. Klicken Sie auf 'Dieses Firefox installieren' unter 'Temporäre Add-ons laden'."
echo "3. Navigieren Sie zum Verzeichnis 'FoxyAddOnFirewall' und wählen Sie die 'manifest.json' Datei aus."
echo "4. Das Addon wird nun installiert und kann verwendet werden."