Cannot send emails from Thunderbird, except from my Default one

Hello, I have 5 email addresses - four I use regularly: TalkTalk1 (Default) and 2, Free-online and Googlemail (haven't upgraded to gmail), and one I haven't for ages (Yah… (read more)

Hello, I have 5 email addresses - four I use regularly: TalkTalk1 (Default) and 2, Free-online and Googlemail (haven't upgraded to gmail), and one I haven't for ages (YahooMail). I cannot send emails from any, except from my TalkTalk(TT) default one. I have updated the TalkTalk new Outgoing server settings to the best of my ability, for TalkTalk2 (TT2), Free-online (FOL) and Googlemail (GM) - I can send screenshots for each if necessary: - Server names: all smtp.domain name.net, except FOL: relay.free-online.net (verified on several google searches) - Outgoing port: all changed to 587 - Connection security: all STARTTTLS - Authentication method: all 'Normal password' (I am assuming these would be the same as the ones in the saved login passwords section of Privacy & Security, except for GM which has Incoming server authentication OAuth2 but a normal password in the saved login Passwords) - User name: my email addresses, except for FOL: my name Details: Email providers: TalkTalk, Free-online (Plusnet), Googlemail ISP: Talktalk.net Operating system: MacOS Catalina 10.15.7 Thunderbird version: 102.8.0 Many thanks for your help, it is now the 8th day I spend on this (I am a senior not very techy person).

Asked by Marilou 3 weeks ago

Last reply by Marilou 1 day ago

Gmail - Authentication failure when connecting to server

After reinstalling Thunderbird (102.7.1 (64-bit)) on Linux Mint I have a persistent authentication error with my gmail account, so I cannot send or receive my emails thro… (read more)

After reinstalling Thunderbird (102.7.1 (64-bit)) on Linux Mint I have a persistent authentication error with my gmail account, so I cannot send or receive my emails through Thunderbird.

- I am 100% sure of my password and that it has been entered correctly. - I have no antivirus (Linux does not need one). - Thunderbird is set to accept cookies. - OAuth2 is set as authentication method. - Connection security: SSL/TLS. - Servers: imap.gmail.com (port 993), smtp.gmail.com (port 465). - In my Google account settings Thunderbird has access to my account.

Many thanks for any help.

Asked by robert.d.hale 2 weeks ago

Last reply by robert.d.hale 6 days ago

Firefox 111.0 freezes on start up

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (read more)

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Asked by wolf68k 1 week ago

Last reply by wolf68k 6 days ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 3 days ago

Last reply by Pedro 1 day ago

Firefox set as default but links open in Chromium

Both Firefox (110.0.1 running as Flatpak) and KDE Settings indicate that Firefox is my default browser (in Ubuntu Studio 22.04 LTS). Nonetheless, when I click on a hyperl… (read more)

Both Firefox (110.0.1 running as Flatpak) and KDE Settings indicate that Firefox is my default browser (in Ubuntu Studio 22.04 LTS). Nonetheless, when I click on a hyperlink in a mail in Thunderbird, the link opens in Chromium. The fixes suggested in th e following threads do not help: https://support.mozilla.org/en-US/questions/1381706 https://support.mozilla.org/en-US/questions/1315663 https://support.mozilla.org/en-US/questions/1387271 How can I get Thunderbird to respect my default browser setting?

Asked by rsbrux 2 weeks ago

Last reply by rsbrux 5 hours ago

Tbird v102 Index/Synchronization Hang

Hello hi ya' doin', Win10 64x, Thunderbird v102 32x, IMAP. When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, in… (read more)

Hello hi ya' doin',

Win10 64x, Thunderbird v102 32x, IMAP.

When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, indexing, synchronize are sluggish and hang in the activity manager. I have to turn off thunderbird and turn it back on to try to get it to work, and even then if it looks like it's open and ready to go, "determining which messages to index" never goes away in the activity manager. This all started when I updated to v102.

So I uninstalled/reinstalled. 1. Backup profile folder. 2. Uninstall via Settings > apps > uninstall thunderbird. 3. Restart. 4. Reinstall thunderbird 102, check for updates. 5. ESET exclusions. I notice on the IMAP computers, Mozilla Thunderbird Folder is in C: Program Files and Mozilla Maintenance Folder is in C: Program Files(x86). On the POP computer both those folders are in (x86). (I don't understand why one installation is one way and the other installation is the another way. It doesn't seem to me like POP vs IMAP have anything to do how the installer installs. But I'm just a layman.) 6. Restart 7. Launch thunderbird and it opened up with all the IMAP and Local folders. I didn't even need the backed up profiles folder.

It was at least 100% better but still never turned off the "determining which messages to index" thermometer in activity manager. That thermometer is always there stuck at full. That was day before yesterday. Now today when I launch thunderbird it hangs when checking mail and gets stuck trying to bring current the sends/receives/moves/deletes I've done on the iphone. It reaches a point and gets stuck. I turn thunderbird off and back on and it reaches another point and gets stuck. Maybe I should re install again but this time ShiftRightClick the installer and Run as Administrator?

Asked by Scott 1 month ago

Last reply by Scott 1 day ago

Blue Box Appears around link (or control) when I Click on it for most Web Sites.

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update)… (read more)

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Asked by Bill 4 weeks ago

Last reply by Bill 1 day ago

Firefox Picture-In-Picture

The Firefox built-in Picture-In-Picture works great and has great pictures, much better than Chrome addon PIPs. I noticed today it has gone through an update and the firs… (read more)

The Firefox built-in Picture-In-Picture works great and has great pictures, much better than Chrome addon PIPs. I noticed today it has gone through an update and the first difference I noticed is the "Back to tab" button has moved from bottom center to top left. As I said, the PIP of Firefox has a great design and features, but is missing one feature that would make it perfect. Can you please add a RED PROGRESS BAR at the bottom of the PIP box. For example, there is an "Enhancer for YouTube" addon PIP (not a regular PIP, but other type of PIP that pops up when scrolling down to comments section) which has that and it's very useful (please see attachment). And if that feature is added, the ideal and logical design would be to show the "red progress bar" while hovering over the PIP box, not an always-showing feature, just like a YouTube video red progress bar works.

Thank you, Arthur

Asked by Arthur 5 days ago

Last reply by Arthur 4 days ago

90 degree rotated image display in browser after FTP Upload

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do? … (read more)

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do?

Asked by alpha5 1 day ago

Last reply by alpha5 1 day ago

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 4 months ago

Last reply by annaxt 2 days ago

Cannot connect with gmail account

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something… (read more)

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Asked by dgoldman1 1 week ago

Last reply by dgoldman1 17 hours ago

Messages on community sites are garbled.

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box wit… (read more)

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>. fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self"> fast-xi3567{fast-xi3567-7391}fast-xi3567 </a>

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 2 days ago

A specific website critical to my job is not functioning--have already tested multiple things

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires v… (read more)

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires verification of locksmith status and a paid subscription to log in so probably no one will be able to test anything directly.

Device: This is on a brand new installation of windows 10 with up-to-date firefox version 111.0 Device name LockProDesktop Processor AMD Ryzen 3 5300G with Radeon Graphics 4.00 GHz Installed RAM 16.0 GB (15.4 GB usable) Device ID 501298E6-8A64-419C-9629-AA47D9BF4370 Product ID 00330-80000-00000-AA817 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Problem: Upon logging into the site, my username appears in the top right as if I am logged in, but every page continues to redirect to the login page as if I am not logged in at all, rendering the site unusable.

Steps tried: Logging in again Logging out and back in A cacheless reload (ctrl+F5) Restarting Firefox Restarting the PC Disabling all add-ons Enabling Troubleshoot Mode Contacting the website owners - they could not replicate the problem and assured me they tested it on a system running windows 10 and the latest version of Firefox.

Website works fine on Chrome, and in Firefox on another windows 10 pc I have, a windows 7 pc, a 15 year old iMac and a macbook pro. This is the only computer that has any issue.

Please let me know if you have any ideas.

Asked by Taylor10 1 week ago

Last reply by Taylor10 6 days ago

Is it possible to import address book from my old Thunderbird to my new Thunderbird?

Hi! I recently got a new PC, with Thunderbird (TB) re-installed. The address book in my old TB was not migrated to TB in my new PC. Is there a way to import the address… (read more)

Hi!

I recently got a new PC, with Thunderbird (TB) re-installed. The address book in my old TB was not migrated to TB in my new PC.

Is there a way to import the address book to my new TB?

Many thanks in advance for all help!

Best, Stefan Andersson

Asked by stefan.andersson14 2 days ago

Last reply by stefan.andersson14 2 days ago

This add on is not available in your country

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not availab… (read more)

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Asked by pete_scott2 5 days ago

Last reply by pete_scott2 14 hours ago

Thunderbird email

I just downloaded and installed Thunderbird to use for my email because I have nothing but trouble with the Windows 11 Mail program on my computer. Apparently I've missed… (read more)

I just downloaded and installed Thunderbird to use for my email because I have nothing but trouble with the Windows 11 Mail program on my computer. Apparently I've missed something critical in the set up because it doesn't access any of my emails. Even if I try to send myself an email it says the sending failed because the server was unable to access the mailbox. My email address is through Frontier, which uses Yahoo Mail to handle it's email. My email address is xxxxxx@frontier.com. When I check my settings on Thunderbird it has my correct email address for account name and email address, and under server settings it has my correct email address for user name, for server type says IMAP Mail Server, and for server name says imap.mail.yahoo.com. For port it says 993(default). I used to use Thunderbird on a previous laptop, with the same email address, and never had a problem. Can someone tell me what I might be missing? I will admit to being middle of the pack when it comes to being tech savvy, so don't get too technical please. Appreciate any help.

Asked by russell.melin 1 week ago

Last reply by russell.melin 4 days ago

Bookmarks

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed f… (read more)

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Asked by robit 1 month ago

Last reply by robit 19 hours ago

Unable to download messages from Comcast

I am receiving the following error message when I try to download messages from my Comcast.net account: The RETR command did not succeed. Error retrieving a message. Mai… (read more)

I am receiving the following error message when I try to download messages from my Comcast.net account:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 41395 expunged.

This just started happening yesterday, and I can no longer download any messages from the account. Comcast has no clue why this is happening.

Asked by aaronridge 1 week ago

Last reply by aaronridge 4 days ago

incorrect email used by form completion

When I fill in a form with name, address, etc..., Firefox automatically fills in everything correctly except for my email address. Where can I change Firefox (version 111… (read more)

When I fill in a form with name, address, etc..., Firefox automatically fills in everything correctly except for my email address. Where can I change Firefox (version 111) to use the correct email address? Thanks, Dan

Asked by bromberg 1 week ago

Last reply by bromberg 6 days ago