I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (read more)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 5 days ago

Last reply by teeny_weeny 1 day ago

TB Version 78.4 Incompatible with Earthlink ISP EMail Servers or visa versa

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 ye… (read more)

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 years and been running IMAP on all my email accounts with previous versions of TB without any issues. After trying fixes found on support forums (i.e. changing config setting security.tls.version.min from 3 to 1) I was able to get my Comcast accounts working but not my Earthlink account (which is my primary account). After 1 1/2 hours with Earthlink Tech support, I was told I needed to reinstall TB with the previous version that worked. For me this is unacceptable. Why use a specific Email client if new versions do'nt work with my ISP's or I need to tweak config files. This should all be transparent to the user. Can anyone help me with fixing my problem. Thanks.

Asked by RDM 1 month ago

Last reply by RDM 5 days ago

Unable to get my saves login (Corrupt logins file)

I recently installed my OS and backup the entire profile folder of Firefox. When I put the key4 and logins file in to the fresh install there was only one password in it,… (read more)

I recently installed my OS and backup the entire profile folder of Firefox. When I put the key4 and logins file in to the fresh install there was only one password in it, the remaining passwords were gone. I also noticed that a new file (logins.json.corrupt) is created along with file(logins.json). I tried to paste the files again to fix it but same issue. I think the files are corrupt. Is there any way to fix it?

Asked by Muhammad Hamza Umar 2 days ago

Last reply by Muhammad Hamza Umar 20 hours ago

TB folders do NOT show the gold star when there is NEW mail any more!!!

Thunderbird used to show a yellow star right on the folder when looking at multiple inboxes. The new TB does not show me which inbox received new message! I have to click… (read more)

Thunderbird used to show a yellow star right on the folder when looking at multiple inboxes. The new TB does not show me which inbox received new message! I have to click each folder to see which one has the unread mail.

Usually when I hear the beep, I go to TB take a quick glance and it used to show which inbox has new mail....

Please if you can help me with this I would greatly appreciate it.

Thank you

Asked by Sambusak 3 weeks ago

Last reply by Sambusak 2 days ago

Firefox takes 10+ times longer to load websites than Edge or Chrome

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it of… (read more)

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Asked by Olliesshop 2 weeks ago

Last reply by Olliesshop 5 days ago

Thunderbird Mail problems (with AVG installed)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to overri… (read more)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.”

So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time.

As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so.

I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Asked by Steamgo 1 week ago

Last reply by Steamgo 4 hours ago

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 5 days ago

Last reply by ginchinchili 4 days ago

Dual boot (Win7 & openSUSE TW) ZBook-17-G2-Tumbleweed

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring … (read more)

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring the tabs back the machine name is not there and all my open tabs are gone.

Firefox 82.0 (64-bit) Operating System: openSUSE Tumbleweed 20201104 KDE Plasma Version: 5.20.2 KDE Frameworks Version: 5.75.0 Qt Version: 5.15.1 Kernel Version: 5.9.1-1-default OS Type: 64-bit Processors: 8 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

Asked by jonzn4SUSE 3 weeks ago

Last reply by jonzn4SUSE 4 days ago

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (read more)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 1 day ago

Last reply by Sue 11 hours ago

Some text is covered with black diamonds and question marks

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments. Fir… (read more)

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments.

First-level comments are working fine, but lower-level comments are partially obliterated with a string of black diamonds with question marks �?U��N�@?�.

This is not an issue when I use Safari, but it is on Firefox.

Asked by Prentice3 2 weeks ago

Last reply by Prentice3 2 days ago

Anyway to disable "A script from the extension" "is running on this page"

I am getting sick of the message "A script from the extension...is running on this page" It relates to Adblock Plus which is the extension. I watch a YouTube video and th… (read more)

I am getting sick of the message "A script from the extension...is running on this page" It relates to Adblock Plus which is the extension. I watch a YouTube video and then this message comes up on another YouTube tab I have open and Firefox switches to that tab and ruins my watching the video I was watching.

Is there anyway of disabling the message from ever coming up? I increased the values in dom.max_script_run_time and dom.max_script_run_time_without_important_user_input which was a possible solution I read but that does nothing.

Asked by davebesag 2 weeks ago

Last reply by davebesag 4 days ago

How do I get obsolete info out of a typing box?

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, al… (read more)

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Asked by sideburns 6 days ago

Last reply by sideburns 4 days ago

problem backing up proile

I bought a new computer so I am trying to back everything on the old computer up to a new external hard drive prior to setting up the new one. I have managed to find my … (read more)

I bought a new computer so I am trying to back everything on the old computer up to a new external hard drive prior to setting up the new one. I have managed to find my profile for Thunderbird with no problems. However, when I try to paste it to 1) another drive on my current hard drive, 2) the new external hard drive, or 3) a USB drive I get the same error.

It gets to 59%, stalls, and then says "Interrupted Action. Can't read from the source file or disk". Specifies Inbox

I tried Googling a solution, but nothing I'm trying is working. From that search, I have found out the following information if any of this helps with solving the problem. Computer hard drive is file system is NTSF while the external hard drive is Exfat. The size of the profile is 3.7 gb. It was over 4.3, but I cleaned some things out.

Thunderbird is not open while I am trying to do this and have rebooted the system after making clean up actions to email before trying to do the copy/paste so nothing should be open and interfering.

Please let me know if there is any other information I can provide that would be of assistance.

I would really appreciate any help. Thanks!

Asked by gert612 1 week ago

Last reply by gert612 1 day ago

ISP help has lost all previous e-mails included family history files

In short the tech support erased the e-mail settings and effectively made a new profile on my parents computer. I can go into the original profile and see the size of the… (read more)

In short the tech support erased the e-mail settings and effectively made a new profile on my parents computer.

I can go into the original profile and see the size of the inbox confirming that the old e-mails still are present but I am not able to get Thunderbird to display them. when opened normally. I have even attempted to move the files manually into the new profile local folder in attempts to recover them. I have spent allot of hours trying to get access to recover the family history files that had not yet been backed up and are no longer replaceable.

I have since copied the mail directory from in the profile and brought it to my own computer but I am still unable to get the original e-mails to display. System restore will not work in any mode and I have run out of ideas. Does anyone have any suggestions on a program that can let the files be displayed so they can be recovered?

Asked by damadark1 1 week ago

Last reply by damadark1 4 days ago

Firefox - Frequent, frustrating hangs and lockups on new PC

I was lucky enough to be able to buld a new PC recently, Running Windows 10 Pro on a AMD Ryzen 9 5900X rig, Asus Crosshair VII Hero motherboard and 32gb of RAM. Nvidia Gf… (read more)

I was lucky enough to be able to buld a new PC recently, Running Windows 10 Pro on a AMD Ryzen 9 5900X rig, Asus Crosshair VII Hero motherboard and 32gb of RAM. Nvidia Gforce 1070 GPU (stand in until I can get better in the new year) Should easily be enough to run Firefox right? Apparently not.

Performance in Firefox is little better than it was on my old rig, (which was still lousy). The browser constantly freezes and locks up, not responding at all to mouse clicks between tabs or on the page. It is especially common when a website opens a file requester, such as when I'm working on my website in Wordpress, but it also happens when working with downloads or seemingly randomly too (my downloads folder is on the C drive and always accessble).

I've tried disabling all plugins (I only have 3, Privacy Badger, Facebook container and Sticky Password), I don't see what point there is in resetting the profile as I only got this computer 3 days ago.

Regards software that might conflict, I run Malwarebytes anti-malware and DisplayFusion but I've tried disabling the latter and still no joy.

I really don't want to Chrome but it's leaving me little choice here. Is there anything else I can try? Thunderbird on the same PC works perfectly.

Asked by matthewab20011 2 days ago

Last reply by matthewab20011 2 hours ago

Cannot import/copy all my emails from the mbox file to Gmail

I used the thunderbird addon importexporttools-ng to import an MBOX file into thunderbird. I was hoping to then copy or move the emails into gmail using thunderbird. I h… (read more)

I used the thunderbird addon importexporttools-ng to import an MBOX file into thunderbird. I was hoping to then copy or move the emails into gmail using thunderbird.

I have about 30,000 emails I need imported into gmail. However when I try to copy the emails into gmail using thunderbird it only copies about 8,000 of them. I couldn't possibly know which ones have been copied and which haven't.

Why aren't all the emails being copied into gmail. Is is there a setting I need to change or perhaps I need to increase a timeout setting. I thought it was only emails with an attachment that weren't being copied over but that's not the case. However I noticed larger emails are less likely to be successfully copied.

I would really appreciate some help.

Asked by simonphough 6 days ago

Last reply by simonphough 5 days ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 5 days ago

Last reply by colemyst 3 days ago

Firefox Hanging Then Speeding

Hello, I'm a Windows 7 user. For the past 3 weeks my Firefox browser (83.0) has been slowing down and then speeding up while visiting sites. I tried Safe Mode, Refresh, … (read more)

Hello,

 I'm a Windows 7 user. For the past 3 weeks my Firefox browser (83.0) has been slowing down and then speeding up while visiting sites. I tried Safe Mode, Refresh, and Reinstall but nothing seems to help. It's not being caused by anything on my computer (malware, viruses, etc) because I ran several scans using Malwarebytes Premium, CCleaner Premium, Microsoft Security Essentials, even Microsoft Safety Scanner and nothing turns up.
 Is there any other way to fix this issue on the browser?

Asked by purpledove 2 weeks ago

Last reply by purpledove 6 days ago

Lost all windows after my pc randomly restarted!

I think it was update, my pc restarted. But it usually asks weird. I lost all windows and all tabs. Yet in library/history under restore windows, there is nothing! There … (read more)

I think it was update, my pc restarted. But it usually asks weird. I lost all windows and all tabs. Yet in library/history under restore windows, there is nothing! There was some json file, from which you could get tabs. I tried it last time and it didn't work. Also firefox wasn't even running at that time and previously i had all windows and tabs... Are you kidding me???

I lost like hundreds of important tabs.... Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa............

Asked by tomas707 1 week ago

Last reply by tomas707 1 day ago

Sending of password did not succeed. Server error - please try again later.

I started getting this error "Sending of password for user xxxx@sbcglobal.net did not succeed. Mail server inbound.att.net responded: server error - please try again late… (read more)

I started getting this error "Sending of password for user xxxx@sbcglobal.net did not succeed. Mail server inbound.att.net responded: server error - please try again later." on 11/17/20, when TB updated to version 78.5.0. I'm aware that ATT requires a secure mail key, and tried to update to that, but still no luck. Both incoming & outgoing servers are set to normal password authentication. I'm using the correct ATT Pop server settings. Deleted saved passwords, restarted TB, tried to re-enter the SMK, but keeping getting the same error message. I can access my mail through att.net, so that's working, but really want to keep using TB. Any help would be greatly appreciated. OS is Windows 10 Pro.

Asked by jnkoskiniemi 2 days ago

Last reply by jnkoskiniemi 2 days ago