firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 48 seconds ago

Cannot sort incoming email messages

I have asked this before and nobody had a clue. I want to get my messages in order of receipt, instead of alphabetically or by subject. Clicking on my choice for sortin… (read more)

I have asked this before and nobody had a clue. I want to get my messages in order of receipt, instead of alphabetically or by subject. Clicking on my choice for sorting does not work, so I cannot find any new messages in one of my accounts. If this is a lost cause I want to delete the account altogether and need instructions to do that. I don't want to uninstall TB because another account is working fine.

Asked by arbrus 2 minutes ago

size of mailbox directory on hard drive

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that… (read more)

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that the mailbox's size on server lik 500Mb the IMAP catalogue took 80Gb of disk space. What might be the reason. Using 'cleaning' option does not help. Any thoughts? Mirek

Asked by mirek1 7 minutes ago

Hold-Key-To_Repeat function (and other keyboard oddities) in Gmail and Discover.com

When composing emails in Gmail holding down a (any) key does not activate key repeating. Also, the there are irregularities when using discover.com in Ver. 124. When edi… (read more)

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Asked by H P Ladds 1 day ago

Last reply by H P Ladds 7 minutes ago

MIssing attachment

I have 115.5.1 (64-bit) Thunderbird on Mac OS 11.6.8. Attachments from one sender do not sever how up, no paper clip in message list and nothing in preview or opening th… (read more)

I have 115.5.1 (64-bit) Thunderbird on Mac OS 11.6.8. Attachments from one sender do not sever how up, no paper clip in message list and nothing in preview or opening the mail.

The message source shows that there is one. Here is the first part of the source:

Return-path: <no-reply@webpt.com> Original-recipient: rfc822;tonycannon1@me.com Received: from st43p00im-qukt05022301.me.com by p102-mailgateway-smtp-c64f4f454-qt7hk (mailgateway 2413B76) with SMTP id 0a876dd2-d2b3-4075-b7b1-6472fa60e876 for <tonycannon1@me.com>; Thu, 28 Mar 2024 18:39:32 GMT X-Apple-MoveToFolder: INBOX X-Apple-Action: MOVE_TO_FOLDER/INBOX X-Apple-UUID: 0a876dd2-d2b3-4075-b7b1-6472fa60e876 Received: from applb.webpt.com (applb.webpt.com [198.62.255.103]) by st43p00im-qukt05022301.me.com (Postfix) with ESMTPS id 4EB1456C01AE for <tonycannon1@me.com>; Thu, 28 Mar 2024 18:39:30 +0000 (UTC) X-ICL-SCORE: 3.323033230041 X-ICL-INFO: GAtbVUseBVBGSVVESgMGUkFIRFcUWUIPAApbVRYSFhEAREQZF15TQFUcAkpaXllPBxwWGwFwQQcX

CRJZG19bQFUfAkpaR1MABQ1IFBddFEIGEBZKWgEPWltPVFlKBQNMRElVVVhYUw4aREQWCEBaAFsO
AxUIRBgBGhREVwhERF9XGBYHFFIYFRAbFgNWU1kPV1kCE0USQwweFwkAFhIWDxwdW1VEAgZQQUlV
RUABDlFMS19ZS3QHITE9VkdOBg5QRzkHBwhcVEwCHAQHDB5VDRhHRFcKUwtAARYIDhtRWAwaF1c3
FVUYARoURA==

Authentication-Results: bimi.icloud.com; bimi=skipped reason="insufficient dkim" X-ARC-Info: policy=fail; arc=none Authentication-Results: arc.icloud.com; arc=none Authentication-Results: dmarc.icloud.com; dmarc=pass header.from=webpt.com X-DMARC-Info: pass=pass; dmarc-policy=quarantine; s=s1; d=r0; pdomain=webpt.com X-DMARC-Policy: v=DMARC1; p=quarantine; sp=quarantine; rua=mailto:tcelhbmf@ag.us.dmarcian.com; ruf=mailto:tcelhbmf@fr.us.dmarcian.com; ri=14400; fo=0:1:d:s; aspf=s; adkim=r; Authentication-Results: dkim-verifier.icloud.com; dkim=none Authentication-Results: spf.icloud.com; spf=pass (spf.icloud.com: domain of no-reply@webpt.com designates 198.62.255.103 as permitted sender) smtp.mailfrom=no-reply@webpt.com Received-SPF: pass (spf.icloud.com: domain of no-reply@webpt.com designates 198.62.255.103 as permitted sender) receiver=spf.icloud.com; client-ip=198.62.255.103; helo=applb.webpt.com; envelope-from=no-reply@webpt.com Received: by applb.webpt.com (Postfix, from userid 48) id 3D1CDD0066822; Thu, 28 Mar 2024 18:39:29 +0000 (UTC) To: tonycannon1@me.com Subject: Receipt from ErgoWellness Date: Thu, 28 Mar 2024 18:39:29 +0000 From: no-reply@webpt.com Reply-To: no-reply@webpt.com MIME-Version: 1.0 Content-Type: multipart/alternative;

boundary="=_bbf34cd288de25eb9ec4166d25a2c9be"

Content-Transfer-Encoding: 8bit Message-Id: <20240328183929.3D1CDD0066822@applb.webpt.com> X-CLX-Shades: None X-MANTSH: 1TFkXGRsRCllEF2Z9TmxdGxhNXmdYEQpZTRdkRURPEQpZSRcacRoQGncGGxtxGxg

cEBMSdwYYGgYaEQpZXhdjbnkRCkNOF3lbSEF9SG5IXGljS0NDT0tpZ0hue398RklrQm5PEm1kE
QpYXBcZBBoEHxoFGxoaBBIYBBsfEgQYExAbHhofGhEKXlkXTmUbGQERCk1cFxIfEQpMWhdpaGl
NTU0RCkxGF01rEQpDWhcbExIEHBgEGB8fBBsaGREKQl4XGxEKQkUXaFgFaG5GeH1iHWkRCkJOF
2kZUAFbb0tuH0EbEQpCTBdoWAVobkZ4fWIdaREKQmwXaFgFaG5GeH1iHWkRCkJAF2FfRBxzGWZ
kHVITEQpCWBdvbGYcGhJmWEVHGhEKQngXaH9abR5jGXhFYHMRClpYFxsRCnBoF3pNBXNTS0kBH
UxlEBoRCnBoF2dEa28fbWRsQHNQEBoRCnBoF3pIUnJteV9JRWJmEBoRCnBrF2JhZR5bWwFcBUF
tEBoRCnBLF2MYGGV+S35Ccn0FEAcTGxEKbX4XGhEKWE0XSxE=

X-Proofpoint-GUID: SqbkWbDbvCIaiieaCMbDQUVlcAhDe8GN X-Proofpoint-ORIG-GUID: SqbkWbDbvCIaiieaCMbDQUVlcAhDe8GN

This is a message in Mime Format. If you see this, your mail reader does not support this format.

--=_bbf34cd288de25eb9ec4166d25a2c9be Content-Type: text/html; charset=multipart/related Content-Transfer-Encoding: 8bit

<style type="text/css"> body { font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-weight: normal; width: 100%; margin: 0; } article { margin: 10px; padding: 10px; } footer { padding: 10px; margin-top: 20px; margin-left: 10px; } </style>

<article>

Hello,

Thanks for Choosing ErgoWellness. A copy of your receipt is attached to your records.

</article> <footer>

Thank you,

The Team at ErgoWellness

</footer>

--=_bbf34cd288de25eb9ec4166d25a2c9be Content-Type: application/pdf Content-Transfer-Encoding: base64 Content-ID: <Receipt20240328-1839> Content-Disposition: attachment; filename="Receipt20240328-1839.pdf"

JVBERi0xLjcKJeTjz9IKMyAwIG9iago8PC9MZW5ndGggMiAwIFIvRmlsdGVyL0ZsYXRlRGVj b2RlL1R5cGUvWE9iamVjdC9TdWJ0eXBlL0Zvcm0vTWF0cml4IDQgMCBSL1Jlc291cmNlcyA1 IDAgUi9CQm94IDYgMCBSPj4Kc3RyZWFtCnicXc07D4IwEAfwSD0Klfh+odTWNwwiRVFnEx2M i0k3cDMODib6/Qd5aEhcLpf73+/uRfaSLI+CC5/LO/G4PMclWLvBKuDyRkK7oKAiOGJnqxhr qq47V3mKhceFl4lF0txItqiCijUN69ETSrphRG8DyhWoarU6lKDRbCEFOfKRq9Bud7pNbJjp i17fBItaA8YRo0r6Kb8/HEFChe/6K56NxhNUnFLGOJ0oNAkXWfojsy8R7mb7T9icWkl4kORC PoefKGgKZW5kc3RyZWFtCmVuZG9iagoyIDAgb2JqCjE5NgplbmRvYmoKMTAgMCBvYmoKPDwv U3VidHlwZS9JbWFnZS9XaWR0aCA3MTcvSGVpZ2h0IDEyNC9CaXRzUGVyQ29tcG9uZW50IDgv Q29sb3JTcGFjZS9EZXZpY2VSR0IvRmlsdGVyL0RDVERlY29kZS9MZW5ndGggMTEgMCBSPj4K c3RyZWFtCv/Y/+AAEEpGSUYAAQEAAAEAAQAA/9sAQwABAQEBAQEBAQEBAQEBAQEBAQEBAQEB AQEBAQEBAQEBAQEBAQEBAQEBAQEBAgICAgICAgICAgIDAwMDAwMDAwMD/9sAQwEBAQEBAQEB AQEBAgIBAgIDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMDAwMD AwMD/8AAEQgAfALNAwERAAIRAQMRAf/EAB8AAAEFAQEBAQEBAAAAAAAAAAABAgMEBQYHCAkK C//EALUQAAIBAwMCBAMFBQQEAAABfQECAwAEEQUSITFBBhNRYQcicRQygZGhCCNCscEVUtHw JDNicoIJChYXGBkaJSYnKCkqNDU2Nzg5OkNERUZHSElKU1RVVldYWVpjZGVmZ2hpanN0dXZ3 eHl6g4SFhoeIiYqSk5SVlpeYmZqio6Slpqeoqaqys7S1tre4ubrCw8TFxsfIycrS09TV1tfY 2drh4uPk5ebn6Onq8fLz9PX29/j5+v/EAB8BAAMBAQEBAQEBAQEAAAAAAAABAgMEBQYHCAkK C//EALURAAIBAgQEAwQHBQQEAAECdwABAgMRBAUhMQYSQVEHYXETIjKBCBRCkaGxwQkjM1Lw FWJy0QoWJDThJfEXGBkaJicoKSo1Njc4OTpDREVGR0hJSlNUVVZXWFlaY2RlZmdoaWpzdHV2 d3h5eoKDhIWGh4iJipKTlJWWl5iZmqKjpKWmp6ipqrKztLW2t7i5usLDxMXGx8jJytLT1NXW 19jZ2uLj5OXm5+jp6vLz9PX29/j5+v/aAAwDAQACEQMRAD8A/v4oAKACgAoAKACgAoAKACgA

Asked by rbryant67 9 minutes ago

Home page

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email remo… (read more)

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email removed for privacy*

Asked by dewesley 16 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

back button goes to top of page

On certain websites, if i click on a link in the middle of a page (say I scrolled down some then clicked on a link), when i click on the back button, instead of going bac… (read more)

On certain websites, if i click on a link in the middle of a page (say I scrolled down some then clicked on a link), when i click on the back button, instead of going back to where i was on the page, it goes back to the top of the page, and i have to scroll back down to where i was. Very frustrating.

Thanks for your help!

Asked by tea_rex 26 minutes ago

Account activation

I am trying to add a new account to thunderbird. I filled out the appropriate information and checked on done. When the drop down window comes up it ask to sign on to m… (read more)

I am trying to add a new account to thunderbird. I filled out the appropriate information and checked on done. When the drop down window comes up it ask to sign on to my xfinity account to verify my account. But the drop down window does not provide a place to enter my password, just keeps saying that my ID or password is incorrect. I know that my information is valid, so how can I get my comcast e-mail address included on thunderbird?

Asked by kwillie772 29 minutes ago

Get Messgaes

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely … (read more)

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

Asked by quiltjunkie2002 3 months ago

Last reply by quiltjunkie2002 41 minutes ago

Opening an email with multiple emails in it opens multiple tabs - how to stop this?

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago onl… (read more)

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago only one tab would open when opening a new message and I want that system to continue. I cannot see how to do that.

I also prefer the previous option of unread emails in bold (showing on Inbox) rather than now underlined. Can I change that too?

Thank you

Asked by guy25 47 minutes ago

rar file allways being opened with winrar

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config set… (read more)

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config settings I learned from some forums on the web do not help. I think this missbehaviour took place in the past after updating FF but I cannot remember which update it was. How can I configure FF to not open downloaded rar files with winrar (I want FF only to save the file)?

Asked by w.seifert 1 hour ago

Can't sort email by date

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has c… (read more)

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received!

I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine!

Thanks!

Asked by thatwhichweareweare97 9 hours ago

Last reply by Toad-Hall 1 hour ago

New appointment action bar

OS: Windows 11 Pro (23H2) Tb Version: 115.9.0 (64-Bit) This is more a design question. With the Supernove release you moved the search bar and action icon into the top o… (read more)

OS: Windows 11 Pro (23H2) Tb Version: 115.9.0 (64-Bit)

This is more a design question. With the Supernove release you moved the search bar and action icon into the top of the window. So on the email and calendar tab all the buttons are now on the very top next to search bar.

I configured to create new appointments in a new tab, not an extra window. But in this appointment tab the action buttons are in a seperate action bar below the tabs for email and calendar and not next to the search bar on top like I would have expected it according to the new design. I added screenshot to describe better what I mean. Is it planned to move the action buttons to the top for the new apointment tab?`

In general it is a bit annoying that the height of the toolbar on top varies. Like if there are buttons and you choose "show text below symbols" for it the toolbar is higher, of course. But then if you have a tab without symbols, e.g. the settings-tab or the new appointment tab, the height of the toolbar reduces. It would be great if this could be standardized.

Asked by daniel322 8 hours ago

Last reply by Toad-Hall 1 hour ago

  • Solved

Why did my client set up completely change on me?

I use Thunderbird for my work emails and the other day I opened the program and everything looked and functioned differently. If I responded to an e-mail I used to get a… (read more)

I use Thunderbird for my work emails and the other day I opened the program and everything looked and functioned differently.

If I responded to an e-mail I used to get a copy of mine inline with the thread, and now that just isn't there.

In addition, the threads aren't together the way they used to be. I try to scroll through an email thread and now I have to click on the emails individually.

Is this an update, or did a setting get accidentally changed? Can I get it back to how it was? I'm not tech savy so if you want me to share settings please explain how to find them like you're talking to a child... I just want my email to be easy to use like it was before

Asked by Danny Marchiori 2 weeks ago

Answered by Toad-Hall 6 hours ago