• Solved

Search function in Thunderbird is basically useless

I have used Thunderbird for many years but am now finding that it is virtually impossible to search for emails. I use MacOS (Monterey) on a MacBook Pro and iMac Pro and … (read more)

I have used Thunderbird for many years but am now finding that it is virtually impossible to search for emails. I use MacOS (Monterey) on a MacBook Pro and iMac Pro and Thunderbird 91.11.0. If I enter the name of an email sender (and I know I have emails from them), e.g. "Smith", the pop-up window shows "Messages containing Smith" and an email address e.g. peter.smith@... If I then click the blue email address, I get the response "No messages match your search" although, in my test, I can SEE the email on the page.

If I try to search for a key word inside an email, I get the same response. Again, in my test I can see the text I'm searching for on the page.

It's about time this got sorted.

ANCH

Asked by ANCHinNK 4 months ago

Answered by Wayne Mery 4 months ago

  • Solved

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 6 days ago

Answered by Tricia_TD 1 hour ago

  • Solved

Address book query syntax

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the inp… (read more)

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the input value, not "containing" it. I also want to prefer address from one specific address book (i.e. list those addresses first) without completely excluding addresses from the others.

Asked by geoffsm 1 day ago

Answered by gp 3 hours ago

  • Solved

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 4 hours ago

Answered by DevUt 3 hours ago

  • Solved

FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller … (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 1 week ago

Answered by batcomputer 1 week ago

  • Solved

Multirow Bookmarks

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked… (read more)

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

  1. PersonalToolbar {
 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

  1. PlacesToolbar > hbox:first-child {
   display: block

}

  1. PlacesToolbarItems {
   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

Asked by baker_eliz 1 week ago

Answered by cor-el 1 week ago

  • Solved

Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding p… (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 1 week ago

Answered by david 1 week ago

  • Solved

Microsoft 365 SMTP server intermittently rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (read more)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Asked by lesrose1959 3 months ago

Answered by gp 4 days ago

  • Solved

How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 20 hours ago

Answered by sfhowes 15 hours ago

  • Solved

New Issue - Unable to send email from one of two accounts - both Comcast

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for wh… (read more)

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for which we are using Thunderbird. If we try sending from the other account, the following error message shows up: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again." I have gone through all settings, and noticed that, for both "identities", the server is configured to use the same user name, when the other email account has a different email address. I have tried editing the server settings, adding a new identity, and no luck. Very frustrating. Again, this started yesterday after Thunderbird performed an update.

Asked by sammler317 1 week ago

Answered by geoffsm 1 day ago

  • Solved

Moving Outlook 2013 Address Book Contact to TB for Windows 11?

I just starting using TB on my new Windows 11 laptop and was curious how I can migrate/move my address book/contacts from Outlook 2013 to TB. I tried to convert the addr… (read more)

I just starting using TB on my new Windows 11 laptop and was curious how I can migrate/move my address book/contacts from Outlook 2013 to TB. I tried to convert the address to CSV and then import to TB using the Tools - but it doesn't work very well. Any help on this would be appreciated.

Thanks.

Asked by blueboy714 1 day ago

Answered by david 1 day ago

  • Solved

On the mail tab, the email list's "Subject" column is not left-justified.

On the mail tab, the email list's "Subject" column is not left-justified (or maybe it's left-padded). However, my other columns like "Correspondents" and "Date" are lef… (read more)

On the mail tab, the email list's "Subject" column is not left-justified (or maybe it's left-padded). However, my other columns like "Correspondents" and "Date" are left-justified. Because of the extra left-hand space in the "Subject" column, the subject line shown is reduced by about 5-7 letters.

I have my layout setup as vertical panes. For ease-of-reading/navigation I won't be switching over to a horizontal layout, even though I can have wider columns in that layout.

Please refer to the yellow-highlighted area on the attached picture.

Is there a solution for having "Subject" line up like the other columns?

Thanks in advance for any assistance.  :-)

Asked by bobnandi121609 1 day ago

Answered by bobnandi121609 19 hours ago

  • Solved

email received not displayed (though unread notification)

Hello, (excuse my English). I receive properly most of my emails in Thunderbird but there is this one from "Wetransfer support" (support@wetransfer.zendesk.com ) I cannot… (read more)

Hello,

(excuse my English).

I receive properly most of my emails in Thunderbird but there is this one from "Wetransfer support" (support@wetransfer.zendesk.com ) I cannot. I receive it on the email service provider server, but not in the Thunderbird client. I just have a notification ("1" next to the main folder). When I send copies of it to myself from the server, it is the same issue. Strangely, when I copy paste the content in a new message, it passes through. Everything happens as if there was something inside the body of the message that Thunderbird did not like. Some little pictures inside are not copied in the copy/paste process, so maybe it is the cause. What's your opinion?

Best regards, Samuel

Asked by documents3 3 days ago

Answered by documents3 1 day ago

  • Solved

[Bug Report] Issue with twitch chat emotes

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there … (read more)

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there and it's all fine. The issue is when you have the better TTV addon you can see custom emotes on twitch and some emotes are animated, the animated emotes sometimes freeze for a split second and lags the chat for the same time. I've disabled all addons on firefox except better TTV to see if other things are causing it, still does it. Made sure to test this on chrome as well with just the one addon.

Asked by Skaithakk 1 day ago

Answered by Terry 1 day ago

  • Solved

"Your browser is being managed by your organization." displayed in settings on Win10

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEn… (read more)

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

Asked by Tabb00 1 day ago

Answered by cor-el 1 day ago

  • Solved

force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

To get Bookmark Toolbar - use import, or use Sync?

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome… (read more)

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome. So I wonder if I can use Sync to do the job? My Bookmark Toolbar exists on my other PC. Is it safe simply to use Sync to do the job of importing the Bookmark Toolbar to my new Firefox? I use Windows 10.

Asked by Matthew Montagu-Pollock 2 days ago

Answered by cor-el 1 day ago

  • Solved

Privacy Settings, Autoplay Hotkey possible?

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function? In my experience, I have it set to Bloc… (read more)

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

Asked by Acleacius 1 day ago

Answered by cor-el 1 day ago