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Firefox will not open

I have used Firefox for many years problem free, it is my default browser. I am now attempting to open the Firefox home page so I can add a trusted address (one that Fire… (read more)

I have used Firefox for many years problem free, it is my default browser. I am now attempting to open the Firefox home page so I can add a trusted address (one that Firefox will not open- I get a similar file not found message) but it will not open. All I get is this message File not found

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

I have reinstalled Firefox and it is still my default browser, but no change. In all other respects, no problems.

Asked by myolsen 2 hours ago

Last reply by FredMcD 1 hour ago

Picture in Picture video DISABLE

FF 87.0 Win10 Tried with about:config and that didn't work. Tried disabling in General - Browsing. The videos I watch do not have a settings option. How do I disable this… (read more)

FF 87.0 Win10

Tried with about:config and that didn't work. Tried disabling in General - Browsing.

The videos I watch do not have a settings option.

How do I disable this bloody annoyance?

Thank you.

Asked by CiaoBella1 2 days ago

Last reply by jonzn4SUSE 1 hour ago

stop firefox from downloading bing-ebay-google-wikipedia-amazon

how can i stop firefox from downloading bing-ebay-google-wikipedia-amazon- i delete them. and the next time i open firefox , there they are- i have used force delete prog… (read more)

how can i stop firefox from downloading bing-ebay-google-wikipedia-amazon- i delete them. and the next time i open firefox , there they are- i have used force delete programs and manual delete. why is firefox doing this? it either stops. or i go to another search engin. And I AM NOT THE ONLY ONE FED UP WITH THIS-

Asked by Halme 8 hours ago

Last reply by jscher2000 5 hours ago

Website login blocked

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning cir… (read more)

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning circle which never stops. I think I have found ways to put this in the exceptions but nothing works. I have a similar issue with Zinio.com. I can get to the website but cannot login. For both of these sites I have to use Google Chrome to get in.

Asked by klancey7 7 hours ago

Last reply by FredMcD 6 hours ago

Refreshed Firefox and bookmarks disappeared

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no… (read more)

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no bookmark listed.

Asked by sally.ellyson 14 hours ago

Last reply by cor-el 10 hours ago

I want to make changes so that I will no longer see - "Your browser is being managed by your organization."

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from sync… (read more)

How do I change a setting so that I no longer see the following on my account? "Your browser is being managed by your organization." This seems to prevent me from synching my account

Asked by karmits firefox 18-03 1 day ago

Last reply by cor-el 10 hours ago

Removed HONEY form Addons ... but flotaing window still there

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY … (read more)

I installed HONEY ... which proved to be useless. Initailly I turned it off ..... and it then created a seperate floating window with Honey options I then removed HONEY from Add Ons ..... window still there.

I quite FF restarted it and the window reappears There is an option in it to delete account - but it has no effect.


How do I remove this annoying window.

Asked by sargan 11 hours ago

Last reply by jscher2000 10 hours ago

"help > Send feedback" is not working

Firefox Developer Edition 88.0b9(64-Bit) I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and … (read more)

Firefox Developer Edition 88.0b9(64-Bit)

I'm unable to send feedback. I always get the same text, which can be seen on the screenshot. I already tried incognito mode and with disabled add-ons.

Asked by Flekay 12 hours ago

Last reply by jscher2000 10 hours ago

firefox prevents links opened in gmail email.

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to anothe… (read more)

When I have a link in a gmail email I wish to click or create a calendar event, FF gives the message "firefox prevented this page from automatically redirecting to another page" I moved away from firefox to another browser because of this but now I want to return because firefox is...

A. isn't google B. isn't owned by a chinese consortium like Opera C. isn't microsoft. 

How do I get rid of this message? because it's annoying enough that I may be forced to choose one of the others.

Asked by Kari 10 hours ago

Last reply by jscher2000 10 hours ago

Adobe Acrobat Extension

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appea… (read more)

I am using the current Firefox & Window 10. I own Adobe Acrobat 2017. The icon no longer appears in Fire Fox & the Adobe Acrobat Plug In Extension no longer appears in Firexfox. How do I reinstall Adobe Acrobat in Firefox? thank you

Asked by jonathan.rose 11 hours ago

Last reply by jscher2000 11 hours ago

Access Denied

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a… (read more)

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a39

From <https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp>

Asked by KOSL BUILDING GROUP 18 hours ago

Last reply by cor-el 13 hours ago

Yahoo search engine has disappeared

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no … (read more)

A couple of days ago after an upgrade to the latest Firefox (in Wndows 10) my default search engine changed to DuckDuckgo. Yahoo - which had been my previous default no longer appeared in list of options for search engines in Firefox options. Looking at other posts, I deleted search.json.mozlz4 and restarted Firefox. This time my default search is Google. Yahoo is still not an option. Can anyone help me to get it back please? ( I did notice some Yahoo extensions, but these don't seem to be straight search tools but have additional 'features' like putting up photos on every new tab)

Asked by swllms 16 hours ago

Last reply by whymeeverytime 15 hours ago

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (read more)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 2 months ago

Last reply by Hithills 14 hours ago

RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 21 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 15 hours ago

Why is Firefox so Unstable?

With every update, Firefox becomes more and more unusable. It's been 20 minutes so far on this morning's session, but the tab won't open. And Options won't let me clear d… (read more)

With every update, Firefox becomes more and more unusable. It's been 20 minutes so far on this morning's session, but the tab won't open. And Options won't let me clear data as those tabs are dark. It's hard to be nice when I read these same complaints in forums all over the internet. It's only getting worse, and the recommendations are always the same -- clear your cache, remove extensions, blah, blah, blah. No, nothing works! It's time to blow it up and start over. Not to mention that it's always crashing or not responding. It's just about as useless as Edge and Chrome. What a pity. (Oh, I just noticed -- 27 minutes later -- that the Clear Cache tab is now active. Better late than never, I suppose.)

Asked by phonyaddress 1 month ago

Last reply by TyDraniu 17 hours ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Madmitch 22 hours ago