All Products Support Forum

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firefox? Thanks David

Hi,

Firefox is denied access when an attempt to reach a specific website is made. Error code: Reference #18.9eac1502.1673886709.57090a0e

I tried clearing all cache and deleting all cookies to no avail.

I am using Firefox Nightly on android but this problem occurs on all Firefox apps. Webpages and search results have a grey tint on them and are a different color from the search bar.

There is a temporary fix when I go into the settings page. The pages are back to the right color until I open a new tab and search using it.

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

The string network.security.ports.banned.override has seemed to have stopped working in the latest version of Firefox nightly for android. Also in about:config most of the buttons are greyed out and there is no text.

I've noticed since I've replaced my Samsung tablet with a newer version (S6 Lite running Android 12) that this version of Firefox is not picking up the favicon on my website. When I save the website shortcut to my homescreen, instead of the favicon Firefox is picking up the first image it finds on the page.

So - if I save all five webpages of my website to my tablet, each will have a different image - and none of them will be my favicon. The image from my tablet screen, attached (5 rows x 6 icons, against a beach backdrop) - shows three of the pages from my website, circled in yellow. You can see that none of them have picked up my fish favicon, and some of them have picked up the Etsy image link instead.

This problem of the favicon being ignored isn't being replicated elsewhere - my PC (very ancient, running an up to date Firefox browser) shows the favicon in the browser toolbar and on the homescreen, and my Samsung phone (equally ancient, running an up to date Chrome browser) shows the generic alphabet letter icon when the website is saved to my homescreen (this is not a problem, I'm just mentioning it). Images attached.

Is there a simple fix for the favicon being overridden, or a workaround? I'd be grateful if someone could explain why it's happened and what I can do to fix it. I'm conscious that if someone saved my website to their browser using just the favicon and no text, as I do, they might simply delete it if they don't recognise the favicon. Thanks in advance. Rachel

Hello team, I am a web developer and I have recently discovered the superiority of Firefox as a browser with respect to Google Chrome, however there is a fundamental problem that I am having: THERE IS NO POSSIBILITY TO 'PULL TO REFRESH' on Adroid OS. This would not be a problem in the common navigation part since by touching the 3 points I find the option to refresh, however in the PWA there is no such option since it obviously runs a website as an app. This is causing me a lot of problems and I want to ask you if there is something I am doing wrong or if I should recommend the use of PWAs in Google Chrome again?

Last week I could light press on the screen and saved pics and vids from Onlyfans. This week I cannot. Did something change with the new version of Firefox that caused this ?

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

What's going wrong with pinning websites to the desktop? On my old Tesco Hudl2 tablet, I could pin any website I wanted to the desktop.

On my new Lenovo tablet, I am able to pin sites like toolstation.com and Tesco groceries, but not yell.com or groceries.asda.com

On my phone (a Xiaomi X3 Poco NFC), I had successfully pinned traveline.com and yahoo.co.uk, but both of those pins disappeared recently, and now I can't re-pin them. Both remain pinned on my tablet.

Am I doing something wrong? Why is this feature so inconsistent?

Both the Phone and Tablet are running Firefox 104.1.0 (Build #2015898515), 99759dd72+ AC: 104.0.8, 3dc0ff00e7 GV: 104.0-20220816115024 AS: 93.7.2 The phone runs Android version 11 RKQ1.200826.002 The tablet runs Android version 9 TB-X705F_S210164_201119_ROW

In my tablet, i have been testing my website where I could see that dropdowns were displaying as a popup when i click them, in all other browsers drop downs were listing the items below when i click but only in firefox it's listing the items as popup in screen, how can i fix this?

With firefox as default browser for Android and with Ganna App (https://play.google.com/store/apps/details?id=com.gaana) installed on mobile, Browsing following link, stops user going back to Firefox browser.

URL: https://gaana.onelink.me/35m8/PAYTM3M0214

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.