Invalid Authorisation Code
I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting … (read more)
I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting and manually typing the code, but no matter what I get the message "Invalid Authorisation Code" then after several attempts - I have to wait another 15 minutes before trying again.
I don't want to reset my password, as I don't want to loose all my bookmarks, history, saved passwords etc...
Firefox
Can't login firefox sync
I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new a… (read more)
I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new account. Could someone tell me how to solve this problem? Thanks a lot.
My bookmarks won't sync
I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my … (read more)
I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my options in sync to see if the chances would show up in firefox on my other computer. They did, so I have that much right. I tried turning off bookmarks in the sync, syncing, then clicking the box and syncing again. I want to say it can't be me, but of course it has to be or everyone would be having the same problem.
Installed Firefox on new laptop and signed in. All my old addons installed correctly, but none of my bookmarks appear. Please help!
I've already tried disconnecting my other device with Firefox and rebooting.
Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)
On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???
How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (read more)
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.
HELP??
Can not sync my data using my Firefox account
I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying tha… (read more)
I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying that the last sync was performed on the 1'st of January but nevertheless I don't see that my bookmarks, settings and extensions were synchronized. When I looked into the log (available through about:sync-log) I found the following error:
1528826421812 Sync.Resource WARN GET request to https://sync-656-us-west-2.sync.services.mozilla.com/1.5/104145959/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available
Can anyone help me? Why can't the browser connect to the server? I can send the full log if needed.
I have two PC connected to my account, but sync not work.
I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, … (read more)
I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, I havn't seen my bookmarks and tabs.
Sync not working on one system
I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is runni… (read more)
I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:
1527247286244 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120" data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747 1527247286244 FirefoxAccounts ERROR Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286248 FirefoxAccounts ERROR Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35
Jon
Reinstalled windows 7, after firefox installing can't syncing, it is workning but nothing tranferring, i lost everything passwords, bookmarks... i trusted frfox
Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now ne… (read more)
Reinstalled windows 7, after firefox installing can't syncing, it is working but nothing transferring, i lost everything passwords, bookmarks... i trusted firefox, now need to change it
Sync is not Syncing on all my devices
I always try logging in and trying to sync my browser after reinstalling Windows but Sync is not Syncing on all my devices I am sure that everything is correct because I … (read more)
I always try logging in and trying to sync my browser after reinstalling Windows but Sync is not Syncing on all my devices I am sure that everything is correct because I have been using Firefox since the first release But I think there's a sync problem, maybe my data was removed from the server Is there any solution? thank you
bookmarks & extensions synced but not logins & passwords
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows… (read more)
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows and firefox on my laptop. Them I logged into sync.
After a few minutes, it got my bookmarks and my extensions reinstalling, but that was yesterday and ever since, I never got my logins and passwords.
I checked the "logins" box in about:preferences#sync, checked "use a master password" in about:preferences#privacy and did a "sync now" but still no passwords and logins. They should still be on my desktop (I did not start it since) but I am afraid they will disappear when I connect if it syncs with the laptop which has none of them.
How can I be sure I keep them on my desktop when I turn it on? Can I save them somehow?
And then how can I get them on my laptop too?
Firefox Sync silently errors out as it's trying to download an add-on
i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing: 1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.… (read more)
i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing:
1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.org/firefox/downloads/file/951074/session_sync-3.0.2-an+fx-linux.xpi?src=sync: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/FileUtils.jsm :: FileUtils_getDir :: line 64" data: no] Stack trace: FileUtils_getDir()@resource://gre/modules/FileUtils.jsm:64 < getTemporaryFile()@resource://gre/modules/addons/XPIInstall.jsm:1017 < openChannel()@resource://gre/modules/addons/XPIInstall.jsm:2244 < startDownload()@resource://gre/modules/addons/XPIInstall.jsm:2237 < install()@resource://gre/modules/addons/XPIInstall.jsm:2176 < install()@resource://gre/modules/addons/XPIInstall.jsm:2648 < installAddonFromSearchResult/<()@resource://services-sync/addonutils.js:147 < handleInstall()@resource://services-sync/addonutils.js:53 < safeCall()@resource://gre/modules/AddonManager.jsm:188 < makeSafe/<()@resource://gre/modules/AddonManager.jsm:203 < waitForSyncCallback()@resource://services-common/async.js:97 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:166 < create()@resource://services-sync/engines/addons.js:317 < applyIncoming()@resource://services-sync/engines.js:361
I am the owner of the my home directory and permissions on mozilla directory tree are 755.
It appears that this error is also affecting regular downloads from all websites. I have treid creating a new, empty profile and still get the error.
All i get is this message in a popup:
"[null] could not be saved, because an unknown error occurred.
Try saving to a different location."
firefox account sign in does not prompt for login. Screen freezes.
Unable to complete the Firefox sign in. Form does not display completely.
Devices are not sync-ing even if I am able to sign into the same Firefox account individually across each device.
I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another … (read more)
I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another device" does not do anything even if I've signed in across other devices. However, going to "Manage Account" brings me to accounts.firefox.com and shows me all 3 devices when I expand "Devices & apps".
So I know that all my devices are linked to my account, but it's like they don't see each other. Pressing "Sync now" does nothing, and it says my last sync was January 1. I just installed Firefox across 2 of the devices today. The Synced Tabs sidebar is also empty.
I checked about:sync-log, and I've been getting this error: ERROR Sync encountered an error: Error: Can't sync: Network is offline
Clearly, my network is online as I am able to post this. Firefox Sync's service status is also UP/AVAILABLE. Not sure what else could be wrong here.
Synching between computers, old computer has an error.
Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring wh… (read more)
Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring when I try to synch. I have the error log here, but, as I am new to the site, don't know how to add it to my post, other than by copy/pasting the contents, and it is too long to do that. So... might need to let me know how to do that. Sorry.
Firefox suddenly slow (March 9, 2018) - is it sync?
Firefox has become completely unusable for me because it has become very slow. It was fine on this computer (newer i7, 32GB ram, ssd) last weekend but not this. It is act… (read more)
Firefox has become completely unusable for me because it has become very slow. It was fine on this computer (newer i7, 32GB ram, ssd) last weekend but not this. It is actually happening on two different computers. It becomes impossible to type (echo is seconds and windows reports that the application is not responsive).
However sysinternals procexp doesn't report anything much unusual for the computer as whole or FF. Speed test shows that my internet connection is fine and Chrome is working normally
I have paired sync down to only bookmarks and add-ons of which there are only 5.
The problem may be due to sync - FF seems to perform normally in safe mode or before it has asked for the master password.
I have a beef with visibility around sync - it doesn't seem to be possible to see how often it is running, how much data it is sending, how many disk writes are happening.
I am submitting this report from Chrome because FF is unusable.
Just created FIrefox account for Sync. Nothing is syncing.
Both devices on the newest version of Firefox. Both devices show up in device list. Sync log attached
Firefox won't sync to my account
Folks, I've used Firefox (and sync) for many years. This is the 1st time after signing into my account that my add-ons, etc. will not sync. Suggestions please? Thank you… (read more)
Folks,
I've used Firefox (and sync) for many years. This is the 1st time after signing into my account that my add-ons, etc. will not sync.
Suggestions please?
Thank you,
Roland