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Security settings

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have u… (read more)

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

Asked by wa23 2 months ago

Last reply by Googlethunderbird 2 months ago

  • Archived

Godaddy e-mail does not support pop/imap needs exchange server type

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird t… (read more)

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Asked by Warren31 11 months ago

Last reply by dgillesp220 7 months ago

  • Archived

GitHub Registry List

on GitHub the commands are all based on Java https://github.com/mozilla/policy-templates#preferences Is there a list of all available registry settings? Or where do thes… (read more)

on GitHub the commands are all based on Java https://github.com/mozilla/policy-templates#preferences

Is there a list of all available registry settings? Or where do these Java options come from, where can I read them out?

Asked by edv40038 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (read more)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Can't log in to thunderbird (again)

I tried to log in to thunderbird, but my password is no longer accepted. My name ([edited] @gmail.com) seems OK. I need two-step authentication, but thunderbird does … (read more)

I tried to log in to thunderbird, but my password is no longer accepted. My name ([edited] @gmail.com) seems OK.

I need two-step authentication, but thunderbird does not offer this.

I reinstalled thunderbird, and it remains unusable.

I'm getting old, so I guess I'll have to start writing down passwords.

Asked by jwill 1 year ago

Last reply by gp 1 year ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Intrusive VPN popup pushing Firefox VPN

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intru… (read more)

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

Asked by ben153 11 months ago

Last reply by a.mpoygiatiwths 10 months ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Universal password

A few years ago, I started to need to enter a password (perhaps called a "universal password") whenever I wanted to access Thunderbird at a time when nothing was open in … (read more)

A few years ago, I started to need to enter a password (perhaps called a "universal password") whenever I wanted to access Thunderbird at a time when nothing was open in Thunderbird. I do not know why or how this started to happen (and it seemed not to be necessary) but I just learned to live with this slight inconvenience. But now I have a major inconvenience: I can send e-mails from Thunderbird but no incoming e-mails appear in Thunderbird. I have two questions -- 1: How do I get rid of having to enter this password? and 2: Could this have something to do with my not being able to receive e-mails?

Asked by jhromer1 10 months ago

Last reply by Matt 9 months ago

  • Archived

Lost Primary Password in Thunderbird version 102, directions don't work

I forgot my primary password in TB 102... None of the directions have helped me to remove the present primary password. warning, I am 70 and need hand holding directions.… (read more)

I forgot my primary password in TB 102... None of the directions have helped me to remove the present primary password. warning, I am 70 and need hand holding directions. The directions I have found so far have to do with an earlier version. Specifically, this does not exist in my version of Thunderbird: "Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console."

Asked by patnp 1 year ago

Last reply by david 1 year ago

  • Archived

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (read more)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by shonatrill 1 year ago

Last reply by Kev King 10 months ago

  • Archived

Private browsing NOT private - ALL logins / information still active and saved after closing and reopening private window

How can this be allowed to happen? This goes against everything private browsing is supposed to be. I open a private window' log in to gmail, reddit, amazon, any site, … (read more)

How can this be allowed to happen? This goes against everything private browsing is supposed to be.

I open a private window' log in to gmail, reddit, amazon, any site, etc; i close private browsing window entirely - removed from taskbar; i reopen private browsing and all my sessions are still signed in.

The fact that this is happening is negligent to the point of criminality. WHAT is the solution and why is this being allowed to occur?

Asked by sardonicpillow 9 months ago

Last reply by zeroknight 8 months ago

  • Archived

DNS over HTTPS MaxProtection slows down authenticating Firefox account for 30+seconds

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenti… (read more)

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenticate.

Windows 10 22H2 Pro on a domain.

On MacOS, near-zero delay.

Both go through same router.

This seems...wrong.

Asked by Alex 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Disable password retention

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my … (read more)

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my email. It is a security concern (retired CISSP here). Thus, I want to disable password retention. What setting will accomplish that without manually going in at every logout to remove stored passwords? I plan to do some international travel, and the laptop will accompany me.

Asked by Iffy Droplight 1 year ago

Last reply by Stans 1 year ago

  • Archived

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

"This connection is not secure. Logins entered here could be compromised" messages started on last update, wont disable

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an a… (read more)

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an annoying message that pops up on my intranet logins and I want it disabled again. I did the usual in about:config and set security.insecure_field_warning.contextual.enabled to False and security.insecure_password.ui.enabled to False like previously, but the message is still there. It seems that latest update is forcing this message and ignoring the settings to disable them. Please help!

Asked by Kyosji 1 year ago

Last reply by yinan808 1 year ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (read more)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Asked by Firefox_Beginner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Allowing Content/Sites access

Hail all: I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well. How can I run strict, and st… (read more)

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

Asked by dtm_samurai@hotmail.com 1 year ago

Last reply by cor-el 1 year ago