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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 2 weeks ago

Answered by Sean Thomas 1 week ago

  • Solved

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 2 months ago

Answered by Adrenoreceptor 2 months ago

  • Solved

SMTP Server User Name across multiple email accounts

115.3.1 Can no longer send email from multiple accounts. SMTP Server User Name used to be unique for each account. Now, it is the same across the accounts causing this me… (read more)

115.3.1 Can no longer send email from multiple accounts. SMTP Server User Name used to be unique for each account. Now, it is the same across the accounts causing this message: "An error occurred while sending mail. The mail server responded: <kbkelly@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I can change the User Name to the correct one but that changes it for all other accounts and I'm back to the same problem. How to solve/correct/work around/whatever?

As an aside: what the heck is "auth"? Please use the full word. It does make it easier to understand.

Thank you.

Asked by kbkelly 5 months ago

Answered by kbkelly 5 months ago

  • Solved

Restore deleted email

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked l… (read more)

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked locally there was a file called Trash (no file format) with a size of around 3GB and in it there was an email which I deleted previously. How do I return the email back to the inbox?

Asked by Marcel Mannuel 3 months ago

Answered by david 3 months ago

  • Solved

New email not appearing in inbox

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downlo… (read more)

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

Asked by skysails 1 month ago

Answered by skysails 1 month ago

  • Solved

smtp settings

I have been using Thunderbird forever and have not changed my email address or server settings (or ISP) since I originally set up Thunderbird years ago Today when I trie… (read more)

I have been using Thunderbird forever and have not changed my email address or server settings (or ISP) since I originally set up Thunderbird years ago Today when I tried sending an email I got the following error message:

An error occurred while sending mail. The mail server responded: <wheeler@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Can anyone help me? Thanks in advance

Asked by zzolson 4 months ago

Answered by david 4 months ago

  • Solved

Amazon Prime Video won't play video on Firefox

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provi… (read more)

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

Asked by marketlink4u 5 months ago

Answered by marketlink4u 5 months ago

  • Solved

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (read more)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 4 months ago

Answered by Zhenggli 4 months ago

  • Solved

Hidden emails

Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook b… (read more)

Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook but not Thunderbird. How do I get help to resolve the problem. Are other people experiencing the same problem but ike me do not know how to report it

Asked by Alan G200 2 months ago

Answered by Alan G200 2 months ago

  • Solved

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (read more)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 4 days ago

Answered by cetaceus1 3 days ago

  • Solved

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (read more)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Asked by Katerpie 3 months ago

Answered by Katerpie 1 month ago

  • Solved

Turn off threading completely in Thunderbird 115.3.1

Threading is useful but can be very confusing, especially when coupled with unified folder view and lots of messages on different emails all relating to the same topic sp… (read more)

Threading is useful but can be very confusing, especially when coupled with unified folder view and lots of messages on different emails all relating to the same topic spread over different email addresses and lots of local folders. So I am looking for a master switch rather than turning it off on individual headings (or files or whatever). Bear with me I am an old man! Running Windows 10 Pro, Windows 11 home various configurations

Asked by old_nic 5 months ago

Answered by david 5 months ago

  • Solved

Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (read more)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Asked by Tibrella 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Windows 11 taskbar behavior not what it used to be for Firefox, Please help?

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after b… (read more)

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after being minimized or in the background of another app it will only give me the option to select one of the tabs that I have open instead of just opening it back up to the previous tab I was on... Is there a way to fix this? This doesn't happen with Edge or Chrome...

Asked by RepoDraghon 5 months ago

Answered by zeroknight 5 months ago

  • Solved
  • Archived

Folder pane blank until moused over SOLVED disable Hardware acceleration

Hi, In the new version of Thunderbird, the folder pane, despite having been set as directed, is invisible until I pass my cursor over it, and so is all the mail in the… (read more)

Hi, In the new version of Thunderbird, the folder pane, despite having been set as directed, is invisible until I pass my cursor over it, and so is all the mail in the inbox invisible unless I swipe over it. Once I have written an email, both lists revert to this invisible appearance again. This is quite irritating. I would like to see the lists constantly as normal without having to continually swipe over them to make them appear.

Is there some way to stop this from happening?

Thank you

Asked by Magistra 3 years ago

Answered by sfhowes 3 years ago