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Firefox suddenly won't display PDFs in browser window.

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open,… (read more)

For years, I've clicked on PDFs online and they've opened in a browser window. Then, if I wanted a copy, I downloaded it. Suddenly, this doesn't happen. It doesn't open, it just goes straight to download. I've changed no settings. Other browsers open the PDFs in question. What happened and how do I fix it. I'm running Firefox 78.0.2 (64-bit) on a 2017 iMac running 10.14.6. Thanks.

Asked by Will-S 1 hour ago

browser update repeating without doing the update

hi, i'm on osx, 10.15.3, catalina... current browser version is 60.0.3 have been suggested by turbo tax to update the browser, so i clicked update from the firefox bro… (read more)

hi,

i'm on osx, 10.15.3, catalina...

current browser version is 60.0.3

have been suggested by turbo tax to update the browser, so i clicked update from the firefox browser. then a dialog box pops up asking to restart/install now, and i've said yes many times, but each time, it restarts and the same dialog box pops up.

I restarted the browser manually as well.

the browser is not updated. still running 60.0.3

Asked by cmason12 1 hour ago

Browser won't open message window on insurance website

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firef… (read more)

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firefox even though I have popups enabled.

Asked by Jerry 2 days ago

Last reply by Jerry 2 hours ago

Bookmarks missing

I recently upgraded my old MacBookPro with new hardware (2TSSD, 16GB memory, etc.). Before I upgraded, I backed up my hard drive using Mac's TimeMachine. And then, after … (read more)

I recently upgraded my old MacBookPro with new hardware (2TSSD, 16GB memory, etc.). Before I upgraded, I backed up my hard drive using Mac's TimeMachine. And then, after loading Catalina in the upgraded MacBook, I "restored" my "new" computer with the Time Machine Backup. I loaded&opened Firefox and clicked on the 64bit version, but I can't find any bookmarks from my old hard drive. Not sure where to look either on my Time machine backup, or on the "new" drive. ( I find most the articles about backup, library folders, etc. to be very confusing.)

I'd appreciate whatever help you can give in restoring my bookmarks. My current bookmarks are critical, and I use my older ones for reference all the time. Thanks

Asked by howardmdavis 19 hours ago

Last reply by howardmdavis 2 hours ago

Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (read more)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Asked by dagord9 4 days ago

Last reply by dagord9 6 hours ago

Change keyboard shortcut keys (specifically Cmd-Shift-P)

I'm using Firefox 78.0.2 (64-bit) on Mac OS 10.15.5. One of the main websites I use is based on Eclipse Theia which is essentially VS Code in the browser. It works fine… (read more)

I'm using Firefox 78.0.2 (64-bit) on Mac OS 10.15.5. One of the main websites I use is based on Eclipse Theia which is essentially VS Code in the browser. It works fine except that the main shortcut for Theia is Cmd-Shift-P and everytime I press it it opens a new private window. I need to change open new private window in Firefox to something else (Cmd-Shift-N ideally) to match Chrome so I can use Cmd-Shift-P as expected in Theia. I've tried searching the forum and the web but can't find the solution.

How do I make this happen?

Asked by Bill 15 hours ago

Unable to identify connections to 104.16.249.249 & ec2-34-223-130-205.us-west-2.compute.amazonaws.com

I have upgraded to version 78 and with no connection open and no tabs open I see connections to the following ec2-34-223-130-205.us-west-2.compute.amazonaws.com 104.16.24… (read more)

I have upgraded to version 78 and with no connection open and no tabs open I see connections to the following

ec2-34-223-130-205.us-west-2.compute.amazonaws.com 104.16.249.249

The latter is cloudflare but I do not have any connections so i do not understand why a connection is being established to both.

Asked by Mace2 3 days ago

Last reply by Mace2 18 hours ago

how do you make firefox open history items in new tab?

I'm used to Chrome's ability to automatically open a history item I click on in a new tab. Firefox instead opens that history item in the tab I'm currently in, which is r… (read more)

I'm used to Chrome's ability to automatically open a history item I click on in a new tab. Firefox instead opens that history item in the tab I'm currently in, which is really inconvenient. I don't want to have to remember to open a new tab BEFORE I look in history for a specific item. I can't find any way to do this in Firefox - it may be there, but not to my eyes.

Asked by kapakahi 19 hours ago

Last reply by kapakahi 18 hours ago

How can I change the background color of the Tab bar?

right now the Tab bar background is black and the tab font is white and tiny and the visibility is very poor. It would help if the background were gray and the font were … (read more)

right now the Tab bar background is black and the tab font is white and tiny and the visibility is very poor. It would help if the background were gray and the font were black and bigger. I can find no way to adjust this in Preferences.

Asked by kapakahi 19 hours ago

Last reply by kapakahi 19 hours ago

why don't some Mac trackpad controls work in Firefox?

Mac trackpads (at least on my MBA running Sierra) have options for using the trackpad - like pinching or expanding with two fingers to zoom in or out, or smart zoom where… (read more)

Mac trackpads (at least on my MBA running Sierra) have options for using the trackpad - like pinching or expanding with two fingers to zoom in or out, or smart zoom where you double-tap with two fingers to zoom in. These don't work in Firefox - but I don't see how (or why) a browser should prevent using trackpad gestures that are part of the OS. My FF is up to date.

Asked by kapakahi 19 hours ago

Single URL sites are redirecting to Google Search

I use Firefox for my office, and there are several URLs internal to my company that work with a single word. For example: "xyz/12345" is the same as "http://xyz.company.c… (read more)

I use Firefox for my office, and there are several URLs internal to my company that work with a single word.

For example: "xyz/12345" is the same as "http://xyz.company.com/12345" which opens the resource 12345.

This used to work absolutely fine until the latest update.

Current: 78.0.1 (64-bit) on MAC OS 10.15.5

Now, xyz/12345 searches google instead of navigating to the website. I do still need google search on the browser bar, as I use it frequently as well.

Having to type out http://xyz/12345 is an overhead that I would like to avoid.

Please suggest if there are any workarounds that could be used to get this working again.

Asked by DetectiveShrek 23 hours ago

Video DownloadHelper does not work

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon n… (read more)

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon no longer appears in the upper right hand corner. Would like to know detailed steps to fix the issue.

Asked by jcadams3561A 1 day ago

Firefox and Dashlane

Since the latest update from Firefox I have been unable to autofill using Dashlane password manager. Also to make certain payments. I have just discovered, by using Safar… (read more)

Since the latest update from Firefox I have been unable to autofill using Dashlane password manager. Also to make certain payments. I have just discovered, by using Safari which I rarely do, that everything works normally. Is there a problem between the two?

Asked by kevin41 1 day ago

Status bar gone in firefox 78

Hello, My bottom bar disappeared in firefox 78 on Mac OS, and there is no "status bar show/hide" in the view menu. Do you know how to get it to show again ? this is very … (read more)

Hello, My bottom bar disappeared in firefox 78 on Mac OS, and there is no "status bar show/hide" in the view menu. Do you know how to get it to show again ? this is very annoying, i like to see what links my mouse hovers on to before clicking on them.

thank you

Asked by Patrice 1 day ago

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (read more)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 6 days ago

Last reply by u.yilmaz91 1 day ago

Roblox not launching

With the new Firefox update Roblox has stopped launching correctly. When I click on a game I want to play in the Roblox website, and pop-up shows up asking where I want t… (read more)

With the new Firefox update Roblox has stopped launching correctly. When I click on a game I want to play in the Roblox website, and pop-up shows up asking where I want to launch the game link. I go into my application, select Roblox, then click open link in this application. The problem is that instead of launching the game in Roblox, it just opens the Roblox website in a new tab. This problem is specific to Firefox, Chrome and Safari work just fine.

Asked by arrowoodben 4 days ago

Last reply by arrowoodben 1 day ago

How I fixed Firefox Sync

After digging around, I stumbled into a solution and want to share my experience. A few days back, after reorganizing my bookmarks, I noticed these changes did not sync t… (read more)

After digging around, I stumbled into a solution and want to share my experience. A few days back, after reorganizing my bookmarks, I noticed these changes did not sync to my other computers. I followed the recommendations for [https://support.mozilla.org/en-US/que.../1219438] deleting certain files to restart the sync, a recommendation to create new accounts, and reinstalling Firefox. None of these worked. What did work was:

1. I backed up my bookmarks to both html and json, just in case. 2. I uninstalled Firefox completely, on two of my three computers, then reinstalled. 3. I created a new account. While this is not necessary, I discovered Firefox does allow Gmail's email address tricks after a plus sign (example: firefox+randomword (at) gmail.com). I've been doing this more and more for extra security so a hacker can't use my regular email as a starting point. 4. With all computers logged in, I imported my bookmarks and synced. This solved the bookmark issues. But I've lost my history. I logged into my old account to discover my history was erased as expected. Searching for a solution turned up a Windows tool, but also a mention to import to another browser from which to import into my new account. I downloaded Opera and imported my history locally. 5. In Firefox, logged into my new account, I prepared to import my browsing history back into the new account. Lo and behold, a Firefox pop-up asked if I wanted to merge my old Firefox account sync data into my new account. I did, and everything worked-meaning I did not have to import from Opera.

For admins: It's great there was a tool to allow me to cross import/merge accounts. But why didn't that come up in help docs? And why can't I trigger this myself? Would have made everything so much easier. That said, I'm happy it's all working now and my imports are syncing across my devices.

If anyone has any questions, as this was hastily written while my kids run around, please ping me and I'll answer as soon as possible.

Asked by dweade 2 days ago

Last reply by dweade 2 days ago

My bookmarks toolbar font size suddenly got smaller and I can't figure out how to change it back!

I haven't made any changes to my display settings, but after the latest Firefox update (July, 2020) my bookmarks toolbar font size got way smaller and there's no setting … (read more)

I haven't made any changes to my display settings, but after the latest Firefox update (July, 2020) my bookmarks toolbar font size got way smaller and there's no setting to adjust it back. I do not want to make my webpage font size bigger, just the bookmarks toolbar font. It is infuriating to have this change take place without me specifically doing anything and I should not have to download an add-on or extension to fix this (nor should I have to do some weird about:config thing that someone else posted; that makes zero sense to me and is potentially dangerous).

What the heck happened with the most recent update and why are there no controls to adjust toolbar font size in the preferences!?!?!?!?

Asked by Michele M. Algreen 2 days ago

How we can change the shortcuts in Firefox ??

I'm using Firefox since 6 years and I don't see a shortcuts customize page. I love you're app and I can't tell myself that you haven't turned on this feature. SO WHERE IS… (read more)

I'm using Firefox since 6 years and I don't see a shortcuts customize page.

I love you're app and I can't tell myself that you haven't turned on this feature.

SO WHERE IS SHE ???

(I do this post because I add the extension "Multi Account Container" and they add the shortcut CMD SHIFT + to open new Personal Container. But I use CMD SHIFT + to zoom on my window, so when I want zoom he open new tab.)

Thanks you

Asked by Melvynx 2 days ago