All Products Support Forum

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!!

I know TB keeps everything in text files, so I found the "calendar-data" folder and opened some files using NOTEPAD.EXE to find keywords I know represent my tasks. Sure enough, the data is there in the sqlite files.

What's the secret code that simply decides to not open those files and populate my task window?

why om last updates all my hotmail accounts keep asking me for passwords ? everytime i need to login... your older version was best then this.. i think you make updates with problems , how can i get the older version only ?

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Hi all!

Few days ago Thunderbird start consume 100% and GUI freeze. After restart program/OS, GUI works for few seconds (3-5) and freeze again. I've try to run program with --headless option but still it consume 100% CPU. I've delete cache directory and it didn't fix a problem.

Thunderbird full-version: Thunderbird 115.5.0 20231120220011 20231120220011 OS: openSUSE Leap 15.5 KDE Plasma: 5.27.9 KDE Frameworks: 5.103.0 Kernel: 5.14.21-150500.55.36-default (64-bit)

If I shut down thunderbird by mistake and restart it, my Gmail can't be read. There is a blue line at the bottom showing it is trying to do something, but it never finishes. I close every running program, reboot, and it works fine until I mistakingly shut it down again. I have several accounts and get hundreds of emails every day. I try to keep deleting them, empty trash, and compact folders. My Imap folders in my profile are huge. Many gigabytes. I plan to migrate to a new computer and don't want to move whatever is wrong to the new computer. This means I will have to start fresh, set up the accounts, fix the signature files, etc. Then I can export the address book and import them to the new computer. This will be very time consuming. Is there some way I can delete the saved emails from the profile file and copy the rest of the profile over?

Running TB 115.4.1 (64-bit), POP3 account, up until this morning everything was fine.

Now getting msg - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Have more than 70 Gb free on my drive. Have tried: -deleting messages and compacting the inbox. -using TB's built-in repair folder utility. -deleting and re-creating the global-messages-db.sqlite file in my profile

Have logged into my email with my browser and can't find anything wrong with the account itself. Everything seems ok on that end.

Nothing has worked. Any other suggestions?

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

I'm getting login issues to my Outlook account. I understand this is an emerging problem and I"m following the instructions here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

However, I can't follow the instructions under section "Change Thunderbird authentication method for sending messages (SMTP)" because I don't have "Outgoing Server (SNMP)" in the lefthand side. I do have an option to edit Outgoing Server settings, but there is no option to set OAuth2 in the Authentication Method dropdown. I am unable to send Outlook emails, and I'm unable to complete the instructions to fix it. Help is appreciated!

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:

"Unable to perform selected action while the email application is open. Please close your email application and try again."

This error message persists whether I do have Thunderbird open or not. I also checked Task manager while I had Thunderbird closed and found no instance of it running. Is there any way that Thunderbird is running in the background? Or could it be if Thunderbird loads at start up that it's tricking CCC into thinking it's open all the time?

I contacted CCC ONE report and they advised me to attempt to change the name of a DLL file so a new one would be created to replace it. I tried that, the issue still persists. They also told me to try and uninstall and reinstall Thunderbird, which I did, and it still won't work.

Any ideas on how to fix this?

• Attached is a photo of the error

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Today I tried to look up a previous email that I'd filed in a subfolder, but the folder displayed no emails. If I click on the subfolder above it, it shows me the number of emails and displays the list of emails. Then when I click on the subfolder I want, it displays the name and number of emails for the previous subfolder I looked at.

I tried troubleshoot mode, but still no luck, and the folder is gray instead of yellow like all the others.

I'm using Thunderbird 115.9.0 (32 bit), Windows 11 Home 64-bit.

I've been using Thunderbird for years and have never had this problem before.

Hoping someone will have some advice!

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

On the Firefox Android app, after closing few tabs, exiting the application and re-entering the application, the closed tabs reappears as if they weren't closed at all. I found this is a well known bug and there are few open threads on bugzilla on this topic. Someone said that's related to a corruption of the closed tabs' json file.

PS. It's difficult to share a screenshot, probably a video is more explanatory