Showing questions tagged: Show all questions
  • Archived

Back button does not return to prior location on page after using an on-page link

I have a page that includes a list of links at the top where the targets are all further down the page. After clicking a link, the back button in the browser sometimes sc… (read more)

I have a page that includes a list of links at the top where the targets are all further down the page. After clicking a link, the back button in the browser sometimes scrolls back to the list, and sometimes does not.

In addition, after Firefox fails to scroll back, manually scrolling back to the list and then hovering over the list (perhaps to click another entry, but before clicking), Firefox scrolls back to the prior entry.

The behavior is inconsistent. It sometimes happens on the first click of a link near the bottom of the list that leads to an entry far down the page. Sometimes it takes a few back and forth cycles to trigger the error.

My test page has no stylesheet and no javascript, it's HTML only.

I've uploaded a page that shows the behavior to https://www.johncardinal.com/tests/local-target-issue.html

Asked by JohnnyCee 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

white box comes up after doing a new search - possible iframe

when carrying out a search this white box appears that I think maybe an iframe. It cannot be removed and therefore I cannot click on any of the links in search results. I… (read more)

when carrying out a search this white box appears that I think maybe an iframe. It cannot be removed and therefore I cannot click on any of the links in search results. I have added the Insect element to show why I think it is iframe related. This has only happened since the latest Firefox update a few weeks ago.

Asked by felipe53 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

my pop ups en security passwords cannot be saevd at my computer. other problem: it is not possible tot get crm.basenet.nl as my homepage

could you please contact me by phone? Thanx in advance. Barthold Dijkers edit: removed personal information for your protection. please note that we cannot offer support … (read more)

could you please contact me by phone?

Thanx in advance.

Barthold Dijkers

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by barthold 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Mouse no longer scrolling on any web page using firefox

Since yesterday, I cannot use the mouse wheel to scroll up or down on any web page. It's really annoying, as it works on all other software on the same computer. Already … (read more)

Since yesterday, I cannot use the mouse wheel to scroll up or down on any web page. It's really annoying, as it works on all other software on the same computer. Already tried some solutions suggested online, nothing worked. I did not recently add any extensions nor changed any settings. Worked fine for years, now suddenly it refuses to scroll with the mouse wheel

Asked by helenan 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Shift delete doesn't delete entries anymore (they always reappear)

This used to work (they disappear when I shift-delete them but always reappear when I go back now). 64-bit 69.0.1 on Windows 10 Home Premium, any other information needed… (read more)

This used to work (they disappear when I shift-delete them but always reappear when I go back now).

64-bit 69.0.1 on Windows 10 Home Premium, any other information needed just ask.

Asked by HelpwithFirefox938373 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Locked out of my account

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a … (read more)

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a new one?

Asked by Kyle Albanese 9 months ago

Last reply by m.mouse313 3 months ago

  • Archived

Hello, How to keep only certain cookies and delete all other history/browsing content when Firefox is closed? Thanks

I cannot figure out how to keep only certain chosen cookies and delete all others, plus delete the cache and all history upon closing Firefox. Can this be done without us… (read more)

I cannot figure out how to keep only certain chosen cookies and delete all others, plus delete the cache and all history upon closing Firefox. Can this be done without using an add-on? Thanks

Asked by DrinksWithTheFlies 8 months ago

Last reply by MichaelJonas 2 months ago

  • Archived

Firefox shuts down just after Save as.. or Open... dialog window is displayed

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts dow… (read more)

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts down. I reinstalled FF (deleted AppData folders), made new profile etc. Same happens in safe mode. Happens consistently.

Asked by michal 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Themes for small screens

Just had accepted a theme called Strawberry Temptation which on my laptop screen (1920 x 1080) only shows the top half of the first three ladies from the left hand size. … (read more)

Just had accepted a theme called Strawberry Temptation which on my laptop screen (1920 x 1080) only shows the top half of the first three ladies from the left hand size. Now I think I have done a work around for laptops which I attach but before offering it for acceptance would like to see if I am missing something. I find this sort of information very hard to find. When I try to work with Firefox Colour nothing shows in the lower half of the "taskbar" so I do not trial stuff there. Other themes dowloaded from Mozilla site have very little cropping at he bottom.

Asked by Shantyman 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox often crashes because a white area appears at the top of the screen

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then … (read more)

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then only be done by F4. Only restarting a computer is a solution. Other programs will continue to function properly.

Asked by Bert Renkema 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Have problems with toggles on webpage (domoticz) where Edge, IE etc work and FF 69.0.1 doesn't

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried … (read more)

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried IE and Edge and FF on my mobile and there it works flawlessly. Just tried on my daughters laptop. Same behaviour.

Can't just share my credentials of the website involved. Would like FF support contact me to share the url involved. Probably somewhere version 69 this issue was introduced. Cleared cash/shutdown ff, restarted, flusheed cahs, shutdown ff etc etc. Where this generally solved any webpage data related issues, for now the toggle on the webpage (switch lamp/scene on or off) no longer works. Switching off, next try the status is still trying to switch off. (A manual refresh will show the status is already off). There seems to be an issue receiving the feedback from the server and updating (refreshing, full/partially) the webpage involved. As stated IE/Edge handle this ok. Tried Waterfox, same issue. so there is something generally 'wrong'.

Support please contact me. So i can supply the url involved. so you can test and find the difference between IE/Edge etc.

Asked by RonvanDoremalen 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

Firefox 69.0.1 always displays startup message saying that Firefox is not my Win 10 default browser

Despite having set Firefox as my Win 10 default browser and regardless of the Firefox Options setting (checkmark or no checkmark on "Always check if Firefox is your defau… (read more)

Despite having set Firefox as my Win 10 default browser and regardless of the Firefox Options setting (checkmark or no checkmark on "Always check if Firefox is your default browser"), I always get a message at Firefox startup saying Firefox is not set as my default browser. Clicking on the Firefox Options/General/Startup: "Make Default" button takes me to Windows Default Apps, where it shows me that Web Browser is already set to Firefox.

Its annoying.

What is the meaning of the note at the top of Options saying "Your browser is being managed by your organization"? Clicking on it just shows a list with no ability to change anything, nor do I see any reason to think that its related to my problem.

(I'm a long-time Firefox user)

Asked by car-nuts 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Go to website and get "an error has occurred" works fine in Safari - cleared history, cashe... same error

Go to www.thedailywire.com and click on a link - get an error: "An error has occurred" no images, just a white screen. You can select any of the stories on the right side… (read more)

Go to www.thedailywire.com and click on a link - get an error: "An error has occurred" no images, just a white screen. You can select any of the stories on the right side

Asked by divemaster2 8 months ago

Last reply by RobertJ 8 months ago

  • Archived

I am a NYT subscriber but can no longer access content behind the paywall.

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that … (read more)

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that I am logged in. When I click on an article on the home page, it loads it but a pop-up makes it blurry and says that I need to be a subscriber to see it. Yet, the top of the page shows that I am still logged as a subscriber. The problems occurs on my two notebooks. Both are running Windows 10. One has Norton as antivirus, the other has Windows Defender. To troubleshoot, I have turned off all FireFox "Content Blocking" and have cleaned up cookies and browsing history (twice), but it has not cleared the problem. I have reinstalled FireFox twice. I am also a subscriber to the Washington Post, and I have no problem reading it.

Asked by philippejj 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

MY Bookmark Toolbar folders move and switch order

I have twelve sites (or folders) on my bookmark toolbar. This morning the order of the bookmarks was changed. I moved the bookmarks back to my preferred order and after… (read more)

I have twelve sites (or folders) on my bookmark toolbar. This morning the order of the bookmarks was changed. I moved the bookmarks back to my preferred order and after using Firefox for 1 hour, the bookmark order changed again. I used to have many more bookmarks on the toolbar, but after they started moving, I moved all but twelve to "other bookmarks". Anything you can do to stop moving the bookmarks would be appreciated! Thank you. Chris

Asked by chris76ford 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Copied text has extra spaces

Every time I copy text from a website in Firefox, when I paste it there are a bunch of extra spaces inserted into the text. This doesn't happen with other browsers. I swi… (read more)

Every time I copy text from a website in Firefox, when I paste it there are a bunch of extra spaces inserted into the text. This doesn't happen with other browsers. I switched to Firefox because Safari is such a memory drain but I'm going to have to switch back if I can't figure out why this keeps happening.

Asked by davisond13 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How do I get FireFox not to cache visited pages.

I need to see the actual page while testing my site, but FireFox frequently shows me a previously viewed version. I can refresh the page and get the correct page, but th… (read more)

I need to see the actual page while testing my site, but FireFox frequently shows me a previously viewed version. I can refresh the page and get the correct page, but this is tedious when I have just overhauled the site.

Asked by Joan Silverston 7 months ago

Last reply by cor-el 7 months ago

A new problem last 6 months. Weekly requests to update. My prefs don't offer the recommended option: gen;home page;if it includes: moz/en-US/; My Ff v69.0.1

During last six months, nearly every month, FF has asked to update with a pop-up. I don't see a FF update tab. The instructions for FF update: 1 pref; 2 gen; 3 home pag… (read more)

During last six months, nearly every month, FF has asked to update with a pop-up. I don't see a FF update tab. The instructions for FF update: 1 pref; 2 gen; 3 home page (the words home page don't appear.) 4 If it includes: http:// www.mozilla.com/en-US/firefox/4.0/whatsnew is not on the page. That's confusing. My version is 69.0.1. I've lost all history (not important) but have lost 100 plus bookmarks. Also all of my passwords that were carefully stored. Gone. I'd love to hear how everyone tracks their passwords. I've got so many old user names and different passwords that I can't change that this was a real loss. I'm gradually placing everything on a page document on my iMac. Is that safe? I'm wondering if something like Norton is causing the problem, or it's a problem that Apple can fix. I didn't want Catalina, but I'm stuck and that could be the problem. I"m not a tech person. Documents, emails, photos and music are it. Many thanks and Happy New Year.

Asked by ghendren1 5 months ago

Last reply by Wesley Branton 5 months ago

  • Archived

My download speed is too slow in all browsers

I usually have good internet, but recently after switching from chrome to firefox, i download at a speed of about 70 kbps. On speedtest.net, i get 90 mbps download so it … (read more)

I usually have good internet, but recently after switching from chrome to firefox, i download at a speed of about 70 kbps. On speedtest.net, i get 90 mbps download so it should download faster.

I have tried safe mode and refreshing firefox but they didn't work Please help me try find a fix for this problem

Thanks

Asked by Infinity 9 months ago

Last reply by FredMcD 9 months ago