All Products Support Forum

I've been using Firefox Nightly for Android and Firefox for Android for years without issue. I've left Nightly at build 68.5a1 as it has several features that later bulds removed. I sync across all my mobile devices but NOT with my desktop. When a website requires a newer browser version to run, then I switch to plain Firefox.

Today Nightly would NOT open. It opened and pointed to an offline file. I noticed it was marked by "///". I'm sorry I didn't take a screenshot or note the file.

Reading several posts, I removed Nightly, purged the cash and purged the data. Then I reinstalled Nightly from the apk file I saved. While the install went without a hitch, it will NOT permit me to sign in to synch the data saved in all my other devices. It just spins as this image shows.

I read a post indicating a direct url for sign in and tried it. But it only worked for Firefox and NOT Nightly.

How do I resolve this?

I installed ublock origin. But it doesn't work now, where it used to work. If I click to go to its page, no web is loaded. Re-installing doesn't help. the same situation happends to other ad block add-ons.

I can get the sync to work on my laptop but when it comes to the Android box, it just keeps spinning [ blue circle ]. It states on the laptop what devices are syncing but I cannot sign in onto the android because it takes me to no page... just spinnnnnnnning! *sighs* Why can't you guys just leave Firefox alone and quit making all these changes. If anyone has a better browser idea, let me know.

Was still on a old version of Firefox Android 68.11.0 and deleted the data to try and fix something and now I can't login to that version cause it's just a infinite load screen to try to login to it now all my bookmarks are gone even now i synced it before deleting, now it's impossible to update to the new one so my bookmarks can stay on the new version

Before I update my tablet, I wanted to know if my tabs were going to look like they do on my phone or stay the same. I prefer the more "PC" look on my tablet. Screenshot attached for example of them all at the top. If not, what can we do? Thanks!

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync bookmarks when I bought the kindle in December. Thanks.

Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft directions for finding log files but directions don't seem to apply to my machine. Any suggestions? Below is the report from this morning log in on Firefox.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/27/22 Protection Event Time: 9:29 AM Log File: 2ab54150-0db0-11ed-a93a-dc41a9a565f3.json

-Software Information- Version: 4.5.11.202 Components Version: 1.0.1716 Update Package Version: 1.0.57797 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

(end)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

I downloaded, installed the Firefox browser. The browser works but I downloaded it the so I could use all the add on extensions available. The log in button won't load either on mobile or desktop mode on my phone (samsung note10). I wanted to use the Mp3 Downloader ext. specifically & ad blocker for both YouTube & browser. I logged in from a link from search page but it won't stayed logged in on new tab. And I'm back to same problem when I couldn't add extensions. It let's me download file but won't let me open or install extensions says can't open xpi. Files. And could you recommend best youtube mp3 Downloader extensions. Thank you. I've been trying for hours to figure it out.

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам googleplay). Теперь получилось даже аккаунт Google восстановить. Но вот Firefox не хочет ни в аккаунт входить, ни синхронизироватья. Как все таки войти в аккаунт?