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bookmarks disappeared

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted. How do I get them ALL back? I have tried every solution o… (read more)

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted.

How do I get them ALL back?

I have tried every solution on the Mozilla Help section - I cant do a Restore I have a very old version of backups - 2016

The online help system is going around and around in circles not giving any solutions. 4 hours of trying to sort this out is ridculous.

I really do not want to have to move to Chrome, I far prefer Mozilla, but I can not afford to loose more time sorting this problem out. If not resolved here, I will reluctantly have to restart all my bookmarks in Chrome.

I need all my bookmarks - some are work related.

Please Help

Asked by bulldwang 1 year ago

Answered by FredMcD 1 year ago

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Since upgrade to FF 61.0.1 Netflix stopped streaming

With the upgrade to FF 61, I finally got Fox News Channel streaming to work on FF. I have streamed Netflix on FF for years. Now I have to watch Netflix on Microsoft Edg… (read more)

With the upgrade to FF 61, I finally got Fox News Channel streaming to work on FF. I have streamed Netflix on FF for years. Now I have to watch Netflix on Microsoft Edge. These continuing video issues with FF are getting tiresome. I get error code F7121-1331-P7 Solutions anyone?

Asked by loyall 1 year ago

Answered by loyall 1 year ago

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Firefox Quantum Version 61.0 (32-bit) updated automatically i lost my profile Data(Bookmark ,Cookies etc )

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode … (read more)

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.

Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750


Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles

5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903


I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

Asked by Usman123 1 year ago

Last reply by jscher2000 1 year ago

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My bookmarks are missing, and the help just flips back to where I started over and over.

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back. … (read more)

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back.

Asked by janvandenhout 1 year ago

Last reply by jscher2000 1 year ago

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Firefox is crashing when browsing to a website which is using flash player - Citrix XenApp + published desktop + remote desktop

Everytime we start the firefox as XenApp or on the published desktop and surf to a website with flash player activated the firefox browser is crashing. This is also happe… (read more)

Everytime we start the firefox as XenApp or on the published desktop and surf to a website with flash player activated the firefox browser is crashing. This is also happening on a RDP connection. As a workaround i uninstalled the flash player. But some of our internal websites are using the flash player. Do you know another workaround?

XenApp Windows Server 2012 R2 64 Bit + VDA 7.17 Firefox 61 64Bit + Adobe Flash Player 30 Added reg keys HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook

Name: ExcludedImageNames Type: REG_SZ Value: firefox.exe,plugin-container.exe

Flash player = HardwareAcceleration disabled also in firefox


Regards Achim

Asked by achims 1 year ago

Last reply by achims 1 year ago

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Lost my bookmarks toolbar

Hello, I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening ne… (read more)

Hello,

I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening new browserwindows. Alas, I closed my main Firefox window with lots of tabs open and forgot about one of the newly opened windows with none of my tabs. Closed that one, lost all tabs for that session.

Wasn't too worried but today I realize that my bookmarks toolbar is missing also. Guess something went wrong closing but can't figure out how to get it back. Tried various solutions presented here : safe mode, renaming places.sqlite, checking I actually got 'display bookmarks-toolbar' marked, etc... nothing worked so far.

If I start Firefox after a complete exit it actually show the bookmarks toolbar for just a second and then it's gone. If I check my Bookmarks and do a 'Show All' I can find all the bookmarks in there, even a seperate section for the Bookmarks Toolbar. If I check the latest backup of my Bookmarks it is a nearly empy file. Also had to turn Sync of 'cause I would get an empty Bookmarks Toolbar after a sync.

Any suggestions would be appreciated. Tnx!

Asked by BorkBork 1 year ago

Answered by jscher2000 1 year ago

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ff tabs doesnt open and hangs,

I've got the same problem as Firefoxfan1 since upgrading to the v60 as Firefoxfan1. When i want to open FF it won't open 2 times out of 3 and when it never opens or else… (read more)

I've got the same problem as Firefoxfan1 since upgrading to the v60 as Firefoxfan1. When i want to open FF it won't open 2 times out of 3 and when it never opens or else FF crashes or i have to end the tasks in Task Manager. Once FF opens without hanging i click on a URL shortcut, the tab hangs. It won’t open. I try opening one or more new tabs, they all hang, except 1 out of about 5 which opens correctly. Sometimes opening new tabs hangs indifinetly until FF crashes. My FF/crash reports/pending folder holds a great amount of crashes, every crash produces 3 dumps. 0861bfdb-4ff5-417f-aa4a-1ba7ac97989c.extra 0861bfdb-4ff5-417f-aa4a-1ba7ac97989c.dmp 0861bfdb-4ff5-417f-aa4a-1ba7ac97989c-browser.dmp Unlike Firefoxfan1 i never experienced this type of problem, i’ve been using FF since the end of Netscape back in the 90’s. I’ve already sent these dumps to FF as recommended. I uninstalled FF and reinstalled but the problem persists. I also reinitialised FF to no prevail. Any hints on what the problem is ?

Asked by ZORRO 1 year ago

Answered by ZORRO 1 year ago

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In FF61 I keep getting the About:preferences option page opening with no visible text at all

In Ff 61 and 61.0.1 I keep on getting the About:preferences option page with absolutely no text in it at all. The tickboxes and outlines of the dropdown menu boxes are al… (read more)

In Ff 61 and 61.0.1 I keep on getting the About:preferences option page with absolutely no text in it at all. The tickboxes and outlines of the dropdown menu boxes are all there, laid out in the normal pattern, but no text so I can't see what is what to change anything.

1 Sometimes it opens with all text displaying as it should, but it is opening with no text more often than not.

2 When it opens with no text, if I repeatedly close and re-open, eventually it will open with one section(General, or Home, or Security etc) with text, the rest still not, then eventually another section etc until all are displaying the text. But it is a tedious process each time to get the text displaying in the section I'm wanting to view/change. Trying to select missing text does not work - it appears to be missing, not just invisible.

Oh, I should mention tjhat i am not having any display problems, text or otherwise, anywhere else - just on About:preferences.

Asked by DavidBE 1 year ago

Last reply by DavidBE 1 year ago

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Logging into websites

I can't remain logged-in to certain websites, for example, when I try to login to airasia.com, Firefox allows me to login, but then the page refreshes immediately and I a… (read more)

I can't remain logged-in to certain websites, for example, when I try to login to airasia.com, Firefox allows me to login, but then the page refreshes immediately and I am logged out again. This only happens to certain sites. I have tried: Disabling all add-ons Clearing cookies & history Setting options to always accept 3rd party cookies Creating a new profile Reinstalling Firefox Removing my anti-virus software

I have the same problem when I use IE. I am able to login to the site using Chrome . I am able to login to the site using Firefox on another computer.

I am using Windows 7.

Asked by dummyoutlook 1 year ago

Last reply by cor-el 1 year ago

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Spam web page

Today a new tab keeps opening about every minute, headed Pending Reward, and saying 'we want to thank you for your loyalty to Firefox! It's obviously some sort of scam. A… (read more)

Today a new tab keeps opening about every minute, headed Pending Reward, and saying 'we want to thank you for your loyalty to Firefox! It's obviously some sort of scam. A virus scan has found nothing. How do I get rid of it?

Asked by Dlc1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 61.0.1 crashing repeatedly

Firefox is crashing repeatedly. Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube. latest few submitted crashes: https://crash-stats.moz… (read more)

Firefox is crashing repeatedly.

Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube.

latest few submitted crashes:

https://crash-stats.mozilla.com/report/index/4003ef0d-d955-407b-9f8f-736050180710 https://crash-stats.mozilla.com/report/index/bp-5e426954-fd9b-4c3c-916a-04e110180710 https://crash-stats.mozilla.com/report/index/bp-7b4ae057-1c46-4541-abe3-6309a1180710

Any help is appreciated!

Asked by teegs 1 year ago

Last reply by teegs 1 year ago

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Netflix won't play since Firefox 61 update installed

I've been following the post concerning this topic "Since upgrade to FF 61.0.1 Netflix stopped streaming" and tried the proposed solutions suggested . . . all without suc… (read more)

I've been following the post concerning this topic "Since upgrade to FF 61.0.1 Netflix stopped streaming" and tried the proposed solutions suggested . . . all without success. I've been a long time FF user but if no solution soon, will move to something else. As per Loyall's post, netflix works fine in Edge.

Asked by MattB62 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Menu button popup is invisible

Since upgrading to package firefox 61.0.1+build1-0ubuntu0.16.04.1, the pop-up menus are all invisible. I can click the "hamburger" menu and nothing visibly happens. But t… (read more)

Since upgrading to package firefox 61.0.1+build1-0ubuntu0.16.04.1, the pop-up menus are all invisible.

I can click the "hamburger" menu and nothing visibly happens. But then I can click in the area below it and the invisible menu item is activated. The same behavior happens for things like the Pocket button.

I've tried safe mode and refreshing Firefox. The behavior stays the same in both cases. I'm lost as to what to do other than roll back to an older version.

Asked by rhuffman 1 year ago

Answered by rhuffman 1 year ago

  • Archived

Automatically went to another language and can't fix.

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL… (read more)

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL times but can't get it back in English US. What's the scoop?

Asked by FremontDan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps crushing

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other … (read more)

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other times they crash after sometime. If I try to restore tabs - it either helps and they load again to drop after some time again or they crash instantly or do not load at all. I checked for new drivers, run anti-malware soft, loaded in Safe Mode - it didn't helped. Here's the recent crash ID Crash ID: bp-1a75ffa5-2f0b-4797-b840-276531180725

Asked by henrywayat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

It always takes multiple attempts to log into a secure site

I cannot figure out why it always takes me 2 or 3 (sometimes more) attempts to log into my employer's website. I KNOW I am not mis-typing the password. I type it the sam… (read more)

I cannot figure out why it always takes me 2 or 3 (sometimes more) attempts to log into my employer's website. I KNOW I am not mis-typing the password. I type it the same way 2 or 3 times, and at least twice I get an error message saying my credentials cannot be verified as authentic. If I keep trying, I usually get in on attempt 2 or 3. It's very frustrating - frustrating enough it might make me switch my default browser from Firefox Quantum to Chrome because I always get into the website on the first attempt when I use Chrome or Edge. There must be some setting that's getting in the way.

I hope someone can help because I'd really prefer to keep Firefox is primary, but my work website is the one i log into most frequently and I hate having to type my credentials several times to get in several times a day.

Asked by Joefarrelly 1 year ago

Last reply by cor-el 1 year ago