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Can I add a return to top arrow in Quantum Firefox?

It used to be a part of DuckDuckGo, but they removed it. I'm not clear on why they took it down, but I assume they had a good reason. Can I add as JavaScript to the setti… (read more)

It used to be a part of DuckDuckGo, but they removed it. I'm not clear on why they took it down, but I assume they had a good reason.

Can I add as JavaScript to the settings in Firefox?

Thank you.

Asked by CiaoBella1 2 years ago

Answered by jscher2000 2 years ago

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Firefox crashes

I'm not sure why firefox keeps crashing constantly... I've tried reinstalling Firefox, I've tried updating plugins, I've tried booting in Safe Mode and it still crashes. … (read more)

I'm not sure why firefox keeps crashing constantly... I've tried reinstalling Firefox, I've tried updating plugins, I've tried booting in Safe Mode and it still crashes.

These reports came through within the last couple hours alone!


1389eeb0-1864-47b1-afdd-25857506a9f3 06/04/2018 4:11 p.m. 4dc28051-72b0-4663-abeb-3682f4afcb05 06/04/2018 4:04 p.m. b2b61d1a-cb62-4132-ab33-688de213386d 06/04/2018 4:04 p.m. 3de3cc63-ae26-4e54-9b16-984f4ebcfaa3 06/04/2018 4:04 p.m. c8121073-3dc7-4212-8540-994350f5bd8d 06/04/2018 4:04 p.m. 492a15f6-6fa0-4f7c-8f0d-a308284294ee 06/04/2018 4:04 p.m. 09d9fac7-9804-4eb4-99d9-c1bc8decd461 06/04/2018 4:04 p.m. 1ea5340e-3409-417a-b831-840c136aec36 06/04/2018 4:04 p.m. 281dde7c-314d-4267-a030-13a1f16d1e48 06/04/2018 4:04 p.m. aca036d3-344a-41f1-bd84-e49b173ecb20 06/04/2018 4:04 p.m. 685e8510-8027-4478-9f65-b65722b67927 06/04/2018 4:04 p.m. 2d91fa90-3210-4e98-8a25-d61d81885a51 06/04/2018 4:04 p.m. 699fb6ca-cdb4-4648-867c-6229c5c4de12 06/04/2018 4:04 p.m. 0dcef4c0-ae3f-4efb-add9-7da8e1ce10cd 06/04/2018 4:04 p.m. e0bd66fa-7f8e-4e43-a6cb-0cb085b0a357 06/04/2018 4:04 p.m.

Asked by Monkeyman2018 2 years ago

Last reply by Monkeyman2018 2 years ago

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Memory usage grows monotonically at some unknown point

MacBook Pro, OS 10.11.6, 8G RAM, FF 59.0.2, 64 bit. I am having a specific problem that I think may explain a lot of the memory complaints people are having. In this ca… (read more)

MacBook Pro, OS 10.11.6, 8G RAM, FF 59.0.2, 64 bit.

I am having a specific problem that I think may explain a lot of the memory complaints people are having. In this case it's not that FF starts out using too much memory, it's that at some point it makes a big grab for more (hours to days later). It does this all of a sudden going from around 1G to 2.5G and then increasing. Processor usage goes from 10% to 90% at the same time. Eventually the program becomes unusable and the machine as well. I note a similar case here:

https://support.mozilla.org/en-US/questions/1197254

In that case it was a specific website that triggered the rise. In my case, it would happen at random times. In the mac's process browser I noted that most of the CPU was being taken by one of the FF Web Content threads. I searched for that thread in about:memory. It was holding 300MB for youtube.com. On a whim I closed that tab and the problem went away. FF memory went back to 1G and CPU went back to normal.

Is it possible that something about youtube.com and the website mentioned by #1197254 is tickling a cache bug in FF? Overzealous pre-fecthing of video under certain conditions? I note that "about:memory/minimize memory usage" would quiet things down for a while, but only removing the tab fixed the problem.

The behavior still happened in safe mode. This is not specific to Macs, people on Windows are seeing it too.

Any thoughts?

Asked by paulpinecone 2 years ago

Answered by Shadow110 2 years ago

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DNS Cache Expire set to 60 but isn't updating to new associated IP addresses after 4 days with Clear History notworking but 0 in network.dnsCacheExpiration does

Have had issues with XHR calls holding on to the wrong DNS address. The DNS Cache Expiration is set to 60. The ip resolves correctly in every other DNS lookup available e… (read more)

Have had issues with XHR calls holding on to the wrong DNS address. The DNS Cache Expiration is set to 60. The ip resolves correctly in every other DNS lookup available except Quantum. That holds onto the incorrect ip address until the network.dnsCacheExpiration is set to 0. Causing several customer complaints about Firefox, repeatable on my own version of Firefox. Our suggestion right now to users is not to use firefox while this behavior appears to be occurring. Would like to support firefox but can't if the DNS caching appears to be broken for some users and is turned on by default.

Asked by key0ps 2 years ago

Answered by jscher2000 2 years ago

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I get an SSL_ERROR_BAD_CERT_DOMAIN error on Google. When I click advanced it says the cert is for *.facebook.com, a completely different site. What's happening?

As titled, I get an SSL_ERROR_BAD_CERT_DOMAIN error whenever I try and access google.com, either through the address bar typing in a search query, or when I type google.c… (read more)

As titled, I get an SSL_ERROR_BAD_CERT_DOMAIN error whenever I try and access google.com, either through the address bar typing in a search query, or when I type google.com etc. Here is the full error message:

www.google.com uses an invalid security certificate. The certificate is only valid for the following names: *.facebook.com, *.xx.fbcdn.net, *.fbsbx.com, *.xz.fbcdn.net, *.facebook.net, *.xy.fbcdn.net, *.messenger.com, fb.com, *.fbcdn.net, *.fb.com, *.m.facebook.com, messenger.com, facebook.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

I have disabled SSL scanning on my antivirus, my clock is correct (it is synced to time.microsoft.com online), and I have tried deleting my cert9.db file in case it is corrupt. It's still happening, as recent as a few moments ago.

Asked by mikeocd 2 years ago

Last reply by cor-el 2 years ago

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Will It Still Be Possible To Create New Bookmarks In Firefox When XMarks Closes Shortly?

I understand that bookmarks will no longer sync between machines, but will it still be possible to view old bookmarks in the Firefox sidebar and will it be possible to cr… (read more)

I understand that bookmarks will no longer sync between machines, but will it still be possible to view old bookmarks in the Firefox sidebar and will it be possible to create new bookmarks in Firefox? Can you tell me please how exactly the loss of XMarks will affect bookmarking in Firefox. Any advise on how best to manage this major change? I have 12 years of bookmarks. Thanks.

Asked by OneTrueFriend 2 years ago

Answered by OneTrueFriend 2 years ago

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firefox somtimes doesn't show the whole site

Hi, For many months now, every 5th to 10th time I open a webpage, the content is partially not shown. The URL is shown, but below that, there are large parts missing of e… (read more)

Hi, For many months now, every 5th to 10th time I open a webpage, the content is partially not shown. The URL is shown, but below that, there are large parts missing of even a hole part of the screen. Renewing the page fixes the missing content. I have tried refreshing (resetting) Firefox 2 times, but the problem keeps occurring. At least 2 friends of mine have the same problem, so I don’t think that it is caused by one of my add-ons (since these friends use no add-ons) or my graphical card or something like that. I can only think of 2 causes of this problem: 1. An undetectable virus which spread amongst my friends through mail. 2. More likely: a fundamental problem with Firefox, since an update, many months ago. I have Firefox 59.0.2 on Windows 10 Professional version 1709, all Dutch versions. A friend of mine with the same problem has Windows 7 Home Premium and another friend has Windows 10 Home. They all update Firefox. I show an example of a missing content. I only blurred private information on the site. Renewing the page after this screenshot fixed the problem. With a friend of mine, it even occured with the google search page, but I add below an example that recently occured with me.

Asked by deniv 2 years ago

Last reply by cor-el 2 years ago

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A web page is slowing down your browser

Long time user of Firefox (and Thunderbird) - in last few days started getting the yellow bar warning about a web page slowing down your browser with the options to wait … (read more)

Long time user of Firefox (and Thunderbird) - in last few days started getting the yellow bar warning about a web page slowing down your browser with the options to wait or... some pages I can click on wait and it will continue soon after, other times Firefox freezes and can only be stopped through task manager.

This happens on sites such as Google Maps, my financial institutions websites, etc. I've tried safe mode, refresh, disable all extensions, disable hardware acceleration, etc - nothing works..

I'm on an Spectre X360 laptop with 16 GB Ram, 512GB SSD drive, UHD display. Running Avast anti-virus. On 5Ghz wireless to 150Mpbs internet connection.

I installed Chrome to compare, not a single problem with speed and no yellow bar messages.

In past, I've had no problems with speed - even with multiple tabs open.

What happened? This just started out of the blue, at first I thought it was our ISP until I tried Chrome.

As I tried to enter my plugins below, I opened the add-ons manager and when I went back to the tab to enter them got the same yellow bar A web page... error! ON THIS PAGE!

Asked by SeaG 2 years ago

Answered by Shadow110 2 years ago

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Why does Sync fail to work on a new profile and new installation?

I have reset Windows 10 on my laptop and reinstalled the apps from scratch. Firefox works but the Sync feature doesn't work. The Sync will connect to my account but will… (read more)

I have reset Windows 10 on my laptop and reinstalled the apps from scratch. Firefox works but the Sync feature doesn't work. The Sync will connect to my account but will not actually complete a synchronisation cycle. I have tried with a new profile but it's the same problem. I have tried uninstalling and reinstalling Firefox but it's the same problem. I could send a sync error log but don't know how to attach it to this question. The first ERROR entry in the log is this:


1522874356876 Sync.BrowserIDManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}}) (resource://services-common/tokenserverclient.js:38:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 < onResponse@tokenserverclient.js:269:12 < onStopRequest@rest.js:485:7


I would really like help with this, please.

Asked by Daniel_07979 2 years ago

Answered by Daniel_07979 2 years ago

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Firefox Quantum v 59.0.2 videos barely play while audio continues (Mac)

Since I installed the latest Quantum update 59.0.2 (64-bit) videos no longer play correctly in any format (embedded in news stories or Facebook, on YouTube, etc.) A split… (read more)

Since I installed the latest Quantum update 59.0.2 (64-bit) videos no longer play correctly in any format (embedded in news stories or Facebook, on YouTube, etc.) A split second of video will play, then freeze, while audio continues uninterrupted, then after many seconds, the video may jump to a future frame (or not) and freeze there, again, audio continuing to play uninterrupted.

I found the “Firefox’s performance settings” help page, and tried all solutions there, to no avail. I tried turning on the Hardware Acceleration, to no avail. I turned it off again. To no avail.

I looked through the forum for possible solutions and found none that matched my Mac (they were all for Windows) or the few posted solutions did not work/were not relevant.

My internet connection is hardwired to my machine, so it’s not my WIFi connection — and I had no issues with video playback in the past decade of Firefox versions until this one.

I know it’s Firefox as video runs perfectly fine in Safari.

My specs are: MacBook Pro High Sierra 10.13.3 Processor 2.6 GHz Intel Core i7 16 GB Memory Graphics: NVIDIA GeForce GT 750M 2 GB Intel Iris Pro 1536 MB

Running Quantum 59.0.2 (64-bit)

Please help.

Asked by Jynn 2 years ago

Last reply by FredMcD 2 years ago

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Flash player full screen closes when screen is being unfocused

I am using 2 monitors. When i open a stream on my first monitor and fullscreen it and do nothing else, it works. But the moment i click anywhere on my second monitor, the… (read more)

I am using 2 monitors. When i open a stream on my first monitor and fullscreen it and do nothing else, it works. But the moment i click anywhere on my second monitor, the flash full screen closes down and basically showing me the original size within the webpage. Only Firefox has this problem. No other browser has this.

How can i fix this issue?


Additional info: - Windows 10 Home 1607 - Firefox 59.0.2 - (P)NPAPI Plugin version 29.0.0.140

Additional question: If this issue can be resolved, is there a way to keep flash player on my computer but basically force website to use HTML5 player and stop making them say things like "Flash player required" or "Please activate Flash player"?

Thanks in advance

Asked by Dakara 2 years ago

Last reply by Dakara 2 years ago

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using ff59.0.2 cant access amazon this error message www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error c… (read more)

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Asked by zooecium 2 years ago

Answered by cor-el 2 years ago

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Can't visit website that's a pdf, get white blank screen.

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's p… (read more)

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

Asked by jonpal 2 years ago

Last reply by cor-el 2 years ago

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I can no longer log into my website program's dashboard? Volusion

Windows 7 Dell Precision M4700 laptop. (I can log into it on a mac I tested). Mid morning it timed out on me and I couldn't log back in. I spent all day with tech supp… (read more)

Windows 7 Dell Precision M4700 laptop. (I can log into it on a mac I tested). Mid morning it timed out on me and I couldn't log back in. I spent all day with tech support to no avail. They reissued me a new password. Re-registered my account. Cleared cache and cookies several times. Restarted the computer several times. Re-insalled FireFox. Refreshed in Safe mode.

They can't find anything on their end. Nor do they receive any login failures as they normally would/should be able to see. When I fill in my user name and password it looks like it's trying then both user & password boxes just go blank. No errors, no you've typed in the wrong user name or password. Nothing. Just fill in again.

https://www.foxdenbeads.com/admin/dashboard.asp https://www.foxdenbeads.com/login.asp

Any ideas? I'm in over my head...

Asked by TAFOX 2 years ago

Answered by jscher2000 2 years ago

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Firefox automatically opens salesforce.com website on startup, not homepage

Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my comput… (read more)

Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my computers, even though I'm using the same sync account on both. I've tried deleting the cache, all cookies, and even deleted the Firefox profile and created a new one, to no avail. I also verified that the website is not included in the Windows shortcut target. This is on Firefox Quantum 59.0.2 64-bit on Windows 10.

Asked by shedsan 2 years ago

Answered by shedsan 2 years ago

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What do the scissor do

I finally broke down and updated to quantum. What do the scissors(snipping tool) do? I thought if you clicked on them you were given the option to select a portion of the… (read more)

I finally broke down and updated to quantum. What do the scissors(snipping tool) do? I thought if you clicked on them you were given the option to select a portion of the screen to cut and save. When I click them nothing happens now with the new version.

Asked by jdevlin 2 years ago

Last reply by cor-el 2 years ago

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saved login and password

i have version 59.0.2 ive tried numerous times to save login & password for a site, but it wont save. I have block ups on too, but when i go to the site, I always ge… (read more)

i have version 59.0.2

ive tried numerous times to save login & password for a site, but it wont save. I have block ups on too, but when i go to the site, I always get a pop when logging in. Ive checked all the setting that i know of. can anyone else offer a suggestion as to how i can get the password and login to save. it seems to work on safari so i know that the site allows it. Not so much worried about the pop up add, as it only comes while logging in. tks for any help!! the site is finescale.com

Asked by WmWm 2 years ago

Last reply by cor-el 2 years ago