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  • Archived

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (read more)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox: Flickering when scrolling - need help with clean 'new' install

Screen is flickering when scrolling (IE does not). I tried disabling add-ons and tried safe mode - neither helped. Running Win 7 Pro 64bit. Uninstalled via 'Programs … (read more)

Screen is flickering when scrolling (IE does not). I tried disabling add-ons and tried safe mode - neither helped. Running Win 7 Pro 64bit. Uninstalled via 'Programs and Features'. Download and reinstalled Firefox. Now it shows all my previous settings: menu bar, bookmarks bar, etc. Question: how did it get that stuff back if it 'cleanly' uninstalled? Question: how do I know it didn't pick up it's old 'bad habit' from the previous settings? I am an experienced PC user but not Firefox expert. Looking for help lest I have to ditch Firefox completely...

Asked by JRS40 5 years ago

Last reply by philipp 5 years ago

  • Archived

I'm trying to restore Google as my search engine, instead of Yahoo

I'm trying to restore Google as my search engine, instead of Yahoo, as it does a much better job, but when I try to do this, I never get the opportunity to save the chang… (read more)

I'm trying to restore Google as my search engine, instead of Yahoo, as it does a much better job, but when I try to do this, I never get the opportunity to save the change I make. I've followed the directions several times (as well as user suggestions) and have restarted my computer, but back I go to Yahoo, which is a horrible search engine. I work on a MacBook Pro, version 10.10.2.

Asked by jeands 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Video playback for Amazon and Netflix are too dark to see. Running OSX 10.10.2

When playing these streaming videos, the pictures are too dark to see much of anything. YouTube and Facebook videos are nice and bright. I tried "never activate" the pl… (read more)

When playing these streaming videos, the pictures are too dark to see much of anything. YouTube and Facebook videos are nice and bright. I tried "never activate" the plugins, but that made no difference.

Asked by rdocter 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Can't launch Word when opening doc(x) attachments

Firefox just updated to add hello. Now when I try to open Word documents on various sites, I only get the option to open in Windows or to save the file. It used to just l… (read more)

Firefox just updated to add hello. Now when I try to open Word documents on various sites, I only get the option to open in Windows or to save the file. It used to just launch Word. I went into the settings and changed the application settings so that doc(x) documents are automatically opened in Word, but they still won't launch Word. Also, when I try to select a different application to launch the document, I can't find Word in the list of documents. I have had to move to GoogleChrome to restore my ability to launch documents correctly, but I much prefer Firefox. Any ideas?

Asked by 9wrights 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

InstantFox throwing away a letter

Hi there! So InstantFox is not working as expected. For example, when I type "w california" in the url bar, hit enter, http://en.wikipedia.org/wiki/Californi was reached … (read more)

Hi there!

So InstantFox is not working as expected. For example, when I type "w california" in the url bar, hit enter, http://en.wikipedia.org/wiki/Californi was reached - the last letter "a" was automatically dropped. One more example, type in the url bar "y apple" and https://www.youtube.com/results?search_query=appl is reached - the last letter "e" got sabotaged. Damn it.

Ideas?

Thanks! Cavessson

Asked by Cavesson 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Pinwheel of Death

Have been using Firefox for years. I have a new MacBook Pro, loaded with RAM. For some reason when as little as one tab is open the spinning pinwheel of death comes up re… (read more)

Have been using Firefox for years. I have a new MacBook Pro, loaded with RAM. For some reason when as little as one tab is open the spinning pinwheel of death comes up rendering Firefox useless for about 2-3 minutes. It doesn't usually crash, and usually allows recovery but once this starts happening it happens frequently. Without a fix I'm going to have to switch to Chrome, which I really didn't want to have to do. Has anyone else experienced this problem? Any ideas of what could be causing it?

Thanks techie heros.

Asked by LoveFirefoxBut 5 years ago

Last reply by cor-el 5 years ago

  • Archived

"Windows and tabs from last time" are partially lost upon restart

Hi there! Firefox is set to "When Firefox starts, show windows and tabs from last time". But every time I restarted Firefox, one or more tabs got lost, e.g. a tab of "goo… (read more)

Hi there!

Firefox is set to "When Firefox starts, show windows and tabs from last time". But every time I restarted Firefox, one or more tabs got lost, e.g. a tab of "google.com" became "about: blank" after the restart.

I believe this thing started after a certain update, but I forgot which. Also, the Add-on InstantFox started to malfunction (duplicating a letter) about the same time of the aforementioned issue - I mention this just in case it proves relevant.

Any ideas?

Asked by Cavesson 5 years ago

Last reply by guigs 5 years ago

  • Archived

Yahoo works on my 2008 macbook but not on my 2014 macbook.

I see the full yahoo page on my 2008 but on my 2014, it only shows lists on the left side - what happened. The trust / add an exception popped up and I added the exceptio… (read more)

I see the full yahoo page on my 2008 but on my 2014, it only shows lists on the left side - what happened. The trust / add an exception popped up and I added the exception. NOW I get lists rather than the normal Yahoo page.

Asked by cknippel 5 years ago

Last reply by Mark Schmidt 5 years ago