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  • Archived

Mozilla.org causes hang on restart w/ restore

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup … (read more)

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup box -- but the buttons were non-functional so I could not stop the stupid script. Had to vorce quite again.

firefox is proving to be a real piece of shit software.

Asked by VerizonSucks 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Some websites don't display comments

Some websites suddenly stopped displaying comments while others are fine. It seems to be the last update I installed (to 32.0.3). Also, I'm still on Windows XP (can't aff… (read more)

Some websites suddenly stopped displaying comments while others are fine. It seems to be the last update I installed (to 32.0.3). Also, I'm still on Windows XP (can't afford a new computer right now). Any suggestions?

I tried clearing the cache and starting Firefox in safe mode with all plugins disabled -- no change. One example is CNN.com. (I know they've disabled commenting on many articles, but even the ones that do list a comment total don't display them.) Another is ew.com. They were both fine until yesterday afternoon (9/25/14) when I installed an update. I can still see comments on both sites in a Chrome browser, so it's definitely Firefox.

Asked by bets18 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes again and again

Dear supporters, please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windo… (read more)

Dear supporters,

please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windows updates, check of the virus scan (antivir professional), system restore point etc.)

Thats the last ID of the about:crashes report: bp-7ad437e9-b4b4-4ce5-a761-62b3d2141003

KIndly give me advice what to do.

Thank you

Arndt Jakob

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by arndtjakob 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

a password was added to my thunderbird email. i did NOT ADD IT . How do I remove it?

i wnet to -Tools -options --passwords -saved passwords clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP… (read more)

i wnet to -Tools -options --passwords -saved passwords

clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP

Asked by bbqben 5 years ago

Last reply by user01229325 5 years ago

  • Archived

How can I get my page back?

I closed a game today on my desktop (I'm on laptop now) and now all I can see is the miniature web page that pops up when mousing over the Firefox icon in the taskbar at … (read more)

I closed a game today on my desktop (I'm on laptop now) and now all I can see is the miniature web page that pops up when mousing over the Firefox icon in the taskbar at the bottom. If I click on it, nothing happens. I don't know what I did, but how can I get my page back?

Asked by LeBlancD 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How to make tab scrolling with arrows not jump suddenly?

When I have many tabs open in a window and use the < and > buttons at the ends of the tab bar to scroll left and right, if I click slowly enough one click scrolls o… (read more)

When I have many tabs open in a window and use the < and > buttons at the ends of the tab bar to scroll left and right, if I click slowly enough one click scrolls one step, but if I click too fast it starts to jump by full window width usually overshooting the target by far.

Currently is is kind of impossible to move say 6 steps to left as clicking 6 times slow enough to not cause that annoying jump just takes a very long time

How do I make it so that one click on the button always moves the tab bar by one step and never does that jump?

Asked by luvirini 5 years ago

Last reply by John99 5 years ago

  • Archived

How to restore offline Web Content and user data???

I was having a problem in which I kept getting a popup that said "weekly occupational advice" every time I opened firefox but it would be just be a small black popup wind… (read more)

I was having a problem in which I kept getting a popup that said "weekly occupational advice" every time I opened firefox but it would be just be a small black popup window. It was suggested to me that it may be malware and that I should reset firefox, so I did by following firefox's support page on reseting. When it reset it said it would save cookies,bookmarks etc. After reseting my tabs were even restored and bookmarks were there also but I had a sinking feeling about my etextbook that I had previously saved for offline use from coursesmart. When I checked "Offline Web content and User Data" under firefox's advanced option setting, it said (is saying) 0 bytes of disk space used and now my offline textbook that I saved is gone!!

In the space where it says "the following websites are allowed to save data for offline use" is now empty, whereas previously it said the course smart website address.

My history is still there, and I can see that I opened the offline textbook a few days ago but now it doesn't open.

Please help. My offline textbook is allowed to be downloaded in an offline setting in only ONE browser and since it was only on firefox, I am not able to access it offline in other browsers. :(

As a side note: my addons are also somehow deleted, because I had Adblock and Dictionary and now those are not present.

Asked by shalp 5 years ago

Last reply by cor-el 5 years ago

  • Archived

FF and TB can't access the web some of the time

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unab… (read more)

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unable to read emails, it can send them OK. Sometimes I can get it to work by re-starting TB, sometimes that doesn't work and I have to re-start Windows. Some days this problem exists, other days it all works fine. My ISP has checked my settings, and they're fine.

FF is generally working OK, but I'm having trouble with one particular website, and then only with the secure pages (https:) within it. I can access the first few pages OK, but after a while the site stops responding (at least that's what FF says). When FF is stuck like that, I can open another tab and access pages on other sites with no problem .

I would appreciate any suggestions.

Asked by bxcfilm 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

While using my computer this morning, the screen suddenly changed to a very small print.

I was going back and forth on different websites when the print size changed. I did not use the "zoom" feature so I can't explain how this happened. Is there a way to per… (read more)

I was going back and forth on different websites when the print size changed. I did not use the "zoom" feature so I can't explain how this happened. Is there a way to permanently change it? The entire screen seems to be displaying everything smaller, not just the print.

Thanks for your help,

Asked by roanokemimi 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Mozilla firefox this connection is untrusted

Get this with the yahoo site. The https one. It was okay until 2 days ago now I can't access it without getting the message. I have added the exceptions for uk.yahoo and … (read more)

Get this with the yahoo site. The https one. It was okay until 2 days ago now I can't access it without getting the message. I have added the exceptions for uk.yahoo and yahoo but still cannot access it. It is getting really annoying that I cannot get onto the site.

I can access other areas of yahoo but not the main page.

Have read other articles about this situation but none of them help in anyway.

I have not installed or updated any add-ons recently and have not installed any software on my computer recently either.

Asked by toniwalker10 5 years ago

Last reply by cor-el 5 years ago

  • Archived

My home computer now looks like my work computer after it synced...help

I followed directions to transfer my work bookmarks to my home computer but now my home computer looks like and only has my work bookmarks as well as the same opening pag… (read more)

I followed directions to transfer my work bookmarks to my home computer but now my home computer looks like and only has my work bookmarks as well as the same opening page and toolbars. I need my home stuff back. Please help how do I reset it to how it should be for home.

Asked by kc_froglady 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

how to remove an ad in my email home page

When I log to in Firefox I have Yahoo setup as my homepage. When I go into my email I see all these games added to my my homepage in email. It says My Games. I Do Not Ha… (read more)

When I log to in Firefox I have Yahoo setup as my homepage. When I go into my email I see all these games added to my my homepage in email. It says My Games. I Do Not Have Any Games set up. I do not play games or have them activated on my account. I also have this ad on my top line in my emails top line. I have AdBlocker Plus enabled to block ads and it is not working. Please I need help to get these off. I do not want these on here at all. Thats why I have these Add Ons. Please help me. It was working fine the other day. What happened?

Asked by Tracey2u 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Every time I open a new window the error console opens in the bottom half of the window. How do I turn it off?

The Error Console that opens with every new window is the one that was used in older versions of Firefox not the newer Web Console or Browser Console. Also, "devtools.err… (read more)

The Error Console that opens with every new window is the one that was used in older versions of Firefox not the newer Web Console or Browser Console. Also, "devtools.errorconsole.enabled" is set to "false"

Asked by WillieB 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I cannot access the mymedicare website (same prob with Explore). Suggestions?

I simply get a standard message that says the website is either down, etc. From other posts regarding IE, it seemed that there were security issues, but they fix Microso… (read more)

I simply get a standard message that says the website is either down, etc. From other posts regarding IE, it seemed that there were security issues, but they fix Microsoft suggests doesn't worked so I turned to Firefox again, and have the exact same problem. Working on Windows7. Thanks.

Asked by sharongould 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

v32.03 also becoming Not Responding for 7 minutes upon opening new window

the newest (is the 3 in about 2 weeks ???) version 32.03 is doing the same thing as the last 2, with all ADDONs disabled except Troubleshooter. It takes 6 to 7 MINUTES fo… (read more)

the newest (is the 3 in about 2 weeks ???) version 32.03 is doing the same thing as the last 2, with all ADDONs disabled except Troubleshooter.

It takes 6 to 7 MINUTES for FF to become usable again after opening a new window or dragging a tab to become a window.

Asked by VerizonSucks 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I fix Firefox when the page freezes ?

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your… (read more)

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your in a hurry. Is there a straightforward and uncomplicated way of fixing this, it didn't happen before the last two updates so I'm wondering if it's something to do with that. Thank you.

Asked by Jumbochick 5 years ago

Last reply by guigs 5 years ago

  • Archived

There is no "options" in the menu bar

I cannot sync between devices. The suggested solutions require my accessing Privacy through the Options button in the menu. However, there is no "Option" button in the … (read more)

I cannot sync between devices. The suggested solutions require my accessing Privacy through the Options button in the menu. However, there is no "Option" button in the Menu????

Asked by michaelmjd 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox opens all adobe files with firefox web browser. I disabled add-on, but it still does it. How can i disable this feature?

All adobe files now automatically open in firefox web browser, even when opening them from widows explorer. I want all adobe files to be opened in adobe reader as a defau… (read more)

All adobe files now automatically open in firefox web browser, even when opening them from widows explorer. I want all adobe files to be opened in adobe reader as a default. Yet I disable the plugin Adobe Acrobat 11.0.9.29 and it still does this. I can't use firefox this way.

Asked by kevincrath 5 years ago

Last reply by AliceWyman 5 years ago

  • Archived

Firefox update 32.0 doesn't allow me to run flash videos, that includes youtube and any xyz sites...... Also the cursor keeps hanging every second?

Flash and Firefox updates are latest. all video sites ask me to send a crash report , try reloading but doesnt help. i have noticed these problems since i upgraded firefo… (read more)

Flash and Firefox updates are latest. all video sites ask me to send a crash report , try reloading but doesnt help. i have noticed these problems since i upgraded firefox to 32.0.

Asked by Mumbaindian 5 years ago

Last reply by cor-el 5 years ago