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  • Solved

I am trying to migrate from Thunderbird under Windows 7 to Thunderbird on Mac OS (High Sierra). Need to move profile info to the new machine

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the … (read more)

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the correct one.

I'm new to Mac OS, have been a long time Windows-7 user, and long ago was a UNIX user at my then employer. But it's past time to say goodby to Redmond.

I want to transfer my Firefox Thunderbird email history as well as my address book etc. from the Windows 7 installation of Firefox Thunderbird, (which says it's "68.8.0 (32-bit)", it was updated today, May 10) over to the new (to me) MacBook-Pro Firefox Thunderbird (version latest as of May 9, so far haven't figured out how to cause the Mac Thunderbird to show it's version info)

While the instructions for copying the profile info on the Windows machine and transferring to another Windows machine are clear, and the instructions for copying an existing Mac profile and transferring to a new Mac are clear, I am unable to find any information on how to move the Windows files to the Mac installation.

I tried copying everything in the Windows "Thunderbird" directory to a flash drive, then tried replacing the Thunderbird files on the Mac with the copied files but that didn't work.

What is the procedure I should be following? For the moment I'll be keeping the Win-7 machine "alive" but would really like to abandon it soon.

Thanks for any suggestions.

(edited the question to change Firefox to Thunderbird - c)

Asked by joe.west1 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Can I trust an update?

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involve… (read more)

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involved a file which did not exist on my system and the whole was not comprehensible.

I did ask for help but got nothing

Somehow, the next day my system had gone back to the earlier setup. Now Firefox wants me to update AGAIN!

Given my experience how can I trust Firefox not to destroy my data?

Asked by db 1 day ago

Answered by jscher2000 23 hours ago

  • Solved

After update the new version of TB doesn't receive or send messages.

I have just I upgraded to TB ver 78.4.0 (32-bit) the upgrade seemed to go normally but the new version did not work. in detail: 1- i have received no new email on eithe… (read more)

I have just I upgraded to TB ver 78.4.0 (32-bit) the upgrade seemed to go normally but the new version did not work. in detail: 1- i have received no new email on either of two google-based email accounts since the udgrade. 2. I continue to get email on the Google Email page for at least one of the accounts on the same computer. 3. when i click on "Get Messages" nothing happens 3. Past messages are still in my inbox and they open when selected 4. messages will not actually send but I con click on write or resend a previous message and type and send and go through all the steps BUT they are not delivered and the only error message I get is that the message wasn't saved. 5. I have started TB in safe mode - no difference 6. I have shut off ESET NOD 32 - and No change

  Mail Provider: Gmail
 Antivirus: ESET NOD32 ver 14.0.22.0
 operating system: Windows 10 
 this was an upgrade to Thunderbird ver 78.4.0 (32-bit), I have used TB for many years with no problems

I will be so grateful for your help. I have tried everything i could think of. FRN

Asked by fnordmeyer 16 hours ago

Answered by christ1 10 hours ago

  • Solved

I changed from Chrome > Firefox on my Macbook, and transferred all data earlier today - but Firefox hasn't saved that?

So earlier I downloaded Firefox for my Macbook Air and made the change from Chrome to Firefox. I followed all the instructions online of transferring data from Chrome to … (read more)

So earlier I downloaded Firefox for my Macbook Air and made the change from Chrome to Firefox. I followed all the instructions online of transferring data from Chrome to Firefox and all seemed great. I just restarted my computer because I was having issues with my internet, and went to reopen everything again. Firefox isn't saved like a normal application like it should, it's still acting like I'm installing it from the .dmg each time. Also, it hasn't saved any of the transferred data/settings I did earlier today. I have no idea what's going on?

Asked by shaniahlamourjohnson 5 hours ago

Answered by shaniahlamourjohnson 5 hours ago

  • Solved

Multiiple Thunderbird users

I have Windows 10 + Firefox + Thunderbird on a DELL desktop. I have my e-mail on Thunderbird; no problems. I would like to set up a FAMILY e-mail on Thunderbird and wonde… (read more)

I have Windows 10 + Firefox + Thunderbird on a DELL desktop. I have my e-mail on Thunderbird; no problems.

I would like to set up a FAMILY e-mail on Thunderbird and wonder whether a clean way to do it would be to set up a Windows 10 User Family and under that distinct user set up Thunderbird for Family's e-mail?

Asked by DollarBob 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Migrating the profile of an older version to the latest version 78

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in i… (read more)

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in its entirety, with folders, stored POP mail, addresses and accounts to the latest version. I understand about editing profiles.ini to point to a backup copy of the old profile instead of the default profile, but I am not sure if the profile structure has been changed in later versions. Would I do this using the Profile Manager? Does it allow you to browse to a Profile backup location?

Also the existing paths in profiles.ini now seem to have slashes rather than backslashes. Is this a change I have to make in the editing of the path to the old profile I want to use?

Thanks for you patience. Dave

Asked by firefox845 2 days ago

Answered by Wayne Mery 2 days ago

  • Solved

Thunderbird downloads same mail again on both OS in dual boot windows 10 and Ubuntu

Hello, I have recently set up thunderbird 60 on Ubuntu desktop which is also having windows as the alternate boot(Dual boot - windows and linux). I am sharing the same ac… (read more)

Hello,

I have recently set up thunderbird 60 on Ubuntu desktop which is also having windows as the alternate boot(Dual boot - windows and linux). I am sharing the same account across the two OS and the mails already downloaded on one OS, is getting downloaded again on the other OS. That is, if I have downloaded one email on windows thunderbird, the same mail is getting downloaded again in ubuntu thunderbird again. Thus I see 2 emails for each message received.

I found my problem already raised by another user, which has been archived: [https://support.mozilla.org/en-US/que.../1250898|here]

In my view, the problem in the above issue thread was not resolved; instead, the workaround of setting mails to be deleted on the POP server worked for him.

For me, I cannot delete the emails from the server and adopt the solution given in the thread. Thus I have to find why this is happening. I have second account configured which does not have this problem. There seems to be some issue with the folders etc, I have tried repairing folders, compacting them and even reconfiguring the account, but I have not been successful till now. It must be some some mistake I am making during configuration or something I am missing, I am not sure.

Thanks in advance!

Asked by ccubed2k4 3 days ago

Answered by sfhowes 2 days ago

  • Solved

thunderbird reinstall

I have just uninstalled Thunderbird and tried to download and reinstall again, as I have done many times before without any problems. However this time it has reinstall… (read more)

I have just uninstalled Thunderbird and tried to download and reinstall again, as I have done many times before without any problems. However this time it has reinstalled an 'empty' version that has not reinstated all my saved files, address book etc.! How do I get out of this disaster?

Asked by Tony Russell 2 days ago

Answered by Stans 2 days ago

  • Locked

Recent Update from Thunderbird Ver 68 to 78.

Hi: I've just by mistake downloaded the Thunderbird Update from Ver 68 to 78 and I want to go back to the Version 68 - could you provide me with the details how to do it,… (read more)

Hi: I've just by mistake downloaded the Thunderbird Update from Ver 68 to 78 and I want to go back to the Version 68 - could you provide me with the details how to do it, please? Your earlier advice would be greatly appreciated ...! Many thanks. Tony H.

Asked by thorsak 1 month ago

Last reply by Wayne Mery 2 days ago

  • Solved

Can't get Thunderbird to work with Office 365 emails

I tried using Thunderbird to check my Office 365 email, with the following settings IMAP: outlook.office365.com Port: 143 SSL: STARTTLS SMTP: smtp.office365.com Port: 587… (read more)

I tried using Thunderbird to check my Office 365 email, with the following settings

IMAP: outlook.office365.com Port: 143 SSL: STARTTLS

SMTP: smtp.office365.com Port: 587 SSL: STARTTLS

Normal Password

All the settings are retried by Thunderbird once I enter the IMAP and SMTP details.

However upon clicking done, there will be a message saying "Unable to log in at server. Probably wrong configuration, username or password"

I have verified the username and password is correct, and also IMAP enabled for this account, but keep getting password wrong message.

Asked by siewkit84 3 months ago

Answered by siewkit84 3 months ago

  • Solved

I need help pointing TB to an old profile

I have a Win7/Ubuntu dual boot PC. Before I reinstalled Win7, I reinstalled TB on my D drive (in "D:\Program Files (x86)\Mozilla Thunderbird"). I also moved my (very larg… (read more)

I have a Win7/Ubuntu dual boot PC. Before I reinstalled Win7, I reinstalled TB on my D drive (in "D:\Program Files (x86)\Mozilla Thunderbird"). I also moved my (very large) TB profile to D:\TBirdProfile. Then, I booted into Ubuntu 20.04, installed TB and pointed the Ubuntu TB to D:\TBirdProfile. Viola, it worked after much dinking around. Now I have reinstalled Win7 and reinstalled the Win7 TB program to "D:\Program Files (x86)\Mozilla Thunderbird" The problem is that when I reinstalled Win7 TB, it created a new profile. I don't want a new profile and for the life of me I cannot figure out how to make thunderbird -p point to my old profile. There are dozens of similar questions on the internet but none of them clarify what specific keys to type to tell TB "Use this profile, not that one!" I've done the %APPDATA% fix but still no luck. I did it under Ubuntu so it can't be that hard, but the steps are so un-intuitive I can't recall how I did it in Ubuntu. I'll gladly make a donation to the TB fund if someone can help me. Thanks

Asked by rhsmiley43 3 days ago

Answered by sfhowes 2 days ago

  • Solved

migration of Thunderbird profile from Linux to Windows

I need to migrate my e-mail account (profile and e-mails) from a linux computer to a new computer with Windows10. Is it as sraightforward (copy and paste) as from linux t… (read more)

I need to migrate my e-mail account (profile and e-mails) from a linux computer to a new computer with Windows10. Is it as sraightforward (copy and paste) as from linux to linux (I have done it in the past)? Thanks.

Asked by lopsanjm 1 month ago

Answered by Stans 1 month ago

  • Solved

How do I stop using beta?

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile … (read more)

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile that only gives me the option to Create a New Profile (therefore losing all my add-ons, cookies, settings and everything) or Exit.

I tried manually googling "download Firefox" and downloaded the release version and after installing it, I get the warning message above. This thread here https://support.mozilla.org/en-US/questions/1224888 has a link to the rapid release version but I end up in the same warning message.

Since the beta will necessarily always be a newer version than a release version, how do I transition from beta to a release version but preserve all my settings, add-ons and everything if Firefox will tell me that it won't let me use my existing profile in an older version, the release version?

My motivation to leave the beta version is that Firefox started having a bug since 27-Oct-2020 in Google meetings where either a shared screen or the camera image of the person in a meeting appears very zoomed in in the top left corner so it doesn't show the rest of the image.

Asked by riluma 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

Asked by wb0gaz 4 days ago

Answered by wb0gaz 3 days ago

  • Solved

My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 2 months ago

Answered by cor-el 2 months ago