• Solved

Email sender name showing incorrectly

All of a sudden a number of emails are arriving with the correct subject line but the sender is listed as HotelMaven, with whom I do correspond. The emails are forwarded … (read more)

All of a sudden a number of emails are arriving with the correct subject line but the sender is listed as HotelMaven, with whom I do correspond. The emails are forwarded from my billsteiner@duck.com address. The sender, when viewed with BlueMail on my phone and tablet, is correct, so this is a Thunderbird issue.

Also, at the same time, Thunderbird began asking me for my password every time I open it. This has never happened before.

My Thunderbird email is bill@kikibobo.xyz. You can also reach me at wssteiner@yahoo.com. Thanks for your help. Bill Steiner

Asked by Wssteiner 5 days ago

Answered by Matt 4 days ago

  • Solved

Configure text-to-speech for reading mode

Hello, We are adding accessibility features to the Emmabuntüs Debian Edition 5 Linux distribution based on Debian 12, and we would like to use the reading mode included … (read more)

Hello,

We are adding accessibility features to the Emmabuntüs Debian Edition 5 Linux distribution based on Debian 12, and we would like to use the reading mode included in Firefox to enable smoother voice reading for visually impaired people.

Currently we are going to use the Svox Pico and eSpeak speech synthesis at the same time because in SVox Pico we do not have all the voices we need for our possible users, particularly Portuguese.

We have found how to make the synthesis used by Firefox's reading mode be SVox Pico by default instead of eSpeak, however this requires a modification in the /etc/speech-dispatcher/speechd.conf file.

To do this, simply put the default pico synthesis in this file:

DefaultModule pico

But this causes problems with other software that we intend to use.

We found how to make all the voices of a speech synthesis appear in the Firefox playback menu by going to about:config and doing a search for the word "narrate":

Option narrate

On the other hand, we cannot find how to modify the "narrate.voice" option to tell it to default to pico speech synthesis instead of eSpeak synthesis which is the first synthesis loaded by speech-dispatcher, because we must keep eSpeak as the first synthesis loaded and do not put a default synthesis in speechd.conf to maintain compatibility with software that we wish to use.

Do you have any tips or a manual that explains the possible options for the "narrate.voice" option?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 1 week ago

Answered by Eitan 6 days ago

  • Solved

WTH? You hijacked my TBird!! Put it back!

I have been avoiding the update from last year like the plague. It had so many bugs and crap I went back to the previous version 102 and stayed happy. No more! I opened … (read more)

I have been avoiding the update from last year like the plague. It had so many bugs and crap I went back to the previous version 102 and stayed happy.

No more! I opened it today and viola' you didn't ask, you didn't warn, you simply updated to your so called "supernova" before I had a chance to even review it before deciding to use it.

What kind of crass corporate control is this? Instead of accepting that we can intelligently testing and deciding what we want, you give up on user discretion and, you force it down our throats.

Tell me how to stuff it and get back to something I know that works, THEN AND ONLY THEN, tell me how to upgrade if I decide to do so.

If you can't tell, this is NOT tongue in cheek, I'm PISSED!

Asked by Doc 6 days ago

Answered by Matt 4 days ago

  • Solved

Why did my client set up completely change on me?

I use Thunderbird for my work emails and the other day I opened the program and everything looked and functioned differently. If I responded to an e-mail I used to get a… (read more)

I use Thunderbird for my work emails and the other day I opened the program and everything looked and functioned differently.

If I responded to an e-mail I used to get a copy of mine inline with the thread, and now that just isn't there.

In addition, the threads aren't together the way they used to be. I try to scroll through an email thread and now I have to click on the emails individually.

Is this an update, or did a setting get accidentally changed? Can I get it back to how it was? I'm not tech savy so if you want me to share settings please explain how to find them like you're talking to a child... I just want my email to be easy to use like it was before

Asked by Danny Marchiori 2 weeks ago

Answered by Toad-Hall 10 hours ago

  • Solved

cannot import bookmarks into firefox

I'm setting up a user on a new computer. I've exported her bookmarks from her old computer. On the new computer I go to Bookmarks > Manage Bookmarks > (select bookm… (read more)

I'm setting up a user on a new computer. I've exported her bookmarks from her old computer. On the new computer I go to Bookmarks > Manage Bookmarks > (select bookmarks toolbar) > Import and Backup > Import bookmarks from HTML. I browse to my folder containing the bookmarks.html file, Open it, and nothing.

I've tried all the suggestions I can find. Places Database Verify Integrity gives me: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: checkCoherence + The database is coherent etc. Opening the bookmarks.html file shows a list of bookmarks. That file is not empty.

This shouldn't be this hard. How do I accomplish this?

Asked by Mark Foley 1 day ago

Answered by Mark Foley 21 hours ago

  • Solved

SBS On Demand Video Playback error

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adbl… (read more)

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.

Asked by janene.l.pierce 2 days ago

Answered by janene.l.pierce 2 days ago

  • Solved

Firefox one hour behind the Windows 11 clock

Hello everyone, I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I … (read more)

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Asked by damien-france 2 days ago

Answered by cor-el 2 days ago

  • Solved

SendMail folder shows huge size

SentMail folder shows 70GB size in Profile. Mail app only has one message in folder. Compacting does nothing. That 70GB shows up in my C:\ drive which was about 90GB now… (read more)

SentMail folder shows 70GB size in Profile. Mail app only has one message in folder. Compacting does nothing. That 70GB shows up in my C:\ drive which was about 90GB now down to 15gb.

In my profile, is my SentMail folder corrupt? And how would I correct that? Thanks

Asked by Al Smith 1 day ago

Answered by Al Smith 1 day ago

  • Solved

typing lag in large text input fields

Above 70-75k characters, text input fields on any site have a ton of input lag -- like, I have to wait 10s after I type a sentence for the sentence to finish slowly updat… (read more)

Above 70-75k characters, text input fields on any site have a ton of input lag -- like, I have to wait 10s after I type a sentence for the sentence to finish slowly updating letter by letter. I've tested across multiple sites, and in Private mode (to confirm it's not caused by extensions, none of which are allowed in Private mode).

I also tried setting `accessibility.force_disabled=1` as suggested here and here, but that didn't help (and yes, I restarted). Disabling hardware acceleration didn't help either.

Asked by npfoss 2 days ago

Answered by zeroknight 1 day ago

  • Solved

Thunderbird fail to send mail with account 1, which was created with account 2

I have configured 2 mailboxes in Thunderbird sent some test mails to see if it is working. Now everything works great, but somewhere there is a mail which Thunderbird tri… (read more)

I have configured 2 mailboxes in Thunderbird sent some test mails to see if it is working. Now everything works great, but somewhere there is a mail which Thunderbird tries to send out. Unfortunately it looks like the mail is created with mail account 1 and Thunderbird tries to send it with mail account 2. Of course the mail server denies to sent the mail, because the mail address is unknown to him. I checked all outboxes in Thunderbird and at the webinterfaces of the 2 mailboxes and found nothing. I removed all mail boxes and smtp configurations from Thunderbird and uninstalled it. After new installation I still facing the issue. Where can I find the mail Thunderbird is trying to send?

Asked by Marko 2 days ago

Answered by Marko 1 day ago

  • Solved

PDF está salvando altomaticamente

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece q… (read more)

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece que quando seleciono para abrir o documento pelo adobe ou pelo firefox, ele está está salvando na pasta Downloads automaticamente, e eu não quero que salve. O meu Firefox está atualizado na versão 124.0.1. Windows 10 Pro 22H2. Meu Firefox está salvando os arquivos PDF na pasta Download mesmo eu não querendo salva-los. só quero visualizar. Enviei imagem da minha configuração.

Obrigada

Asked by julianemorais 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Firefox automatically updated to the latest version 124.0.1 and all of my bookmarks are gone. How do I get them back?

Please help. I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, thi… (read more)

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

Asked by Lucky Luke 2 days ago

Answered by Lucky Luke 2 days ago

  • Solved

Utilize Thunderbird with a default profile and disable adding new profiles/emails

I am looking to see if it is possible to utilize Thunderbird for a very specific use case on macOS. We would like to use Thunderbird as an email reader only essentially … (read more)

I am looking to see if it is possible to utilize Thunderbird for a very specific use case on macOS.

We would like to use Thunderbird as an email reader only essentially - we do not want new email addresses to be added nor do we want the existing account to be edited.

Is there a way to disable making changes to the client, or at least disable making changes to the accounts added/disable adding new accounts to the client? Locking these options behind an admin prompt would also work.

Bonus points if this is all manageable via a .plist or .js file.

Thanks in advance!

Asked by cduncan1 2 days ago

Answered by david 2 days ago

  • Solved

Unified inbox with selected folders in Thunderbird like in K(?

Sorry if this should be obvious to me: Can I have a unified folder containing only individually-chosen folders from several accounts? In K9 on Android I can select one b… (read more)

Sorry if this should be obvious to me: Can I have a unified folder containing only individually-chosen folders from several accounts?

In K9 on Android I can select one by one which folders from several accounts go into Unified view. Can I do that in Thnderbird itself? It looks like either I can do unified view, which unifies eg Inbox and Send but doesn't let me pick which others specific folders are included, or I can Favourites view which lets me pick folders but doesn't unify them. Can I do both?

Many thanks.

Asked by Andrew3142 2 days ago

Answered by david 2 days ago

  • Solved

Profiles NOT isolated

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information. Firefox,… (read more)

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Asked by Zor 4 months ago

Answered by Zor 4 months ago

  • Solved

Gmail constantly refreshes browser tab

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new inst… (read more)

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new install. I was getting an error message, but now it says "Can always read and change data on this site" yet the envelope icon does not appear in my tool bar like it does on my old computer.

As an alternative, I signed into my Gmail account so I can read my email on a browser page. While that works, it works too well -- as soon as a new email arrives, the browser tab running Gmail pops to the top and interrupts anything that I am doing -- even when I am typing a new email or filling out a form on another tab.

The only way I can deal with this is 1) sign out of Gmail until I want to check it, or 2) pull the Gmail tab to a separate window and minimize it so it can't interfere with what I am doing.

I'd like to know if there is a fix for the X-notifier plug-in or a way to stop the Gmail tab from "taking over" the browser.

Asked by ksgarvin 2 days ago

Answered by zeroknight 2 days ago

  • Solved

How do I download email attachments?

New TB user here. I sent myself some pictures from my phone, 5 or 6. I have the email on my laptop, but the images are firstly huge and go way off the screen, secondly I… (read more)

New TB user here. I sent myself some pictures from my phone, 5 or 6. I have the email on my laptop, but the images are firstly huge and go way off the screen, secondly I can't find a way to easily save them all at once. I have to scroll and right click each one and save as. Weirdly when I right cilck there's an option to "select all", great! so I chose that to select all, then right clicked and saved again. It didn't save all, just the one I clicked on?! I'm sure there must be a better way to save all attachments/images, hopefully someone can advise thanks

Asked by mozilla516 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Firefox glitching out after most recent update

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Mac… (read more)

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Macbook Sonoma 14.4- this starts happening, when I move around my cursor, the images get all funky, it seems to be pulling in visual information from multiple tabs. Restarting the app clears it out, until the next time it happens. Any thoughts on this?

Asked by carnivee 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Automatic translation of websites

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I a… (read more)

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I am wondering how I can prevent automatic translation of websites. I have had a look in preferences etc, but I do not see anything there to prevent automatic translation. Any help gratefully received! Many thanks :-)

Asked by michael.d.kenyon 4 days ago

Answered by cor-el 3 days ago

  • Solved

Thunderbird

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access. I have a new Windows 11 and want to download these emails … (read more)

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access.

I have a new Windows 11 and want to download these emails from the server onto my pc.

I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list.

Waht am I missing?

If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc...

Regards

Asked by neildp27 2 days ago

Answered by david 2 days ago