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feedback about why I no longer use this browser

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: h… (read more)

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Asked by whydoesntthisjustworkproperly 2 months ago

Last reply by cor-el 2 months ago

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 6 days ago

Last reply by jonzn4SUSE 4 days ago

Laptop crash

My laptop crashed hard. I obviously didn't get a backup of my bookmarks, password, etc. Where and what file name is my old bookmarks kept? I can get access to my old … (read more)

My laptop crashed hard. I obviously didn't get a backup of my bookmarks, password, etc. Where and what file name is my old bookmarks kept? I can get access to my old laptop data, but I am not sure exactly the path and filename I need to get. Thanks

Asked by maadams 6 days ago

  • Solved

How to disable "Show password"

I am a manager of a company, and I need to let some of our employees access to our online accounts. However, they can see our username/passwords when they simply look at … (read more)

I am a manager of a company, and I need to let some of our employees access to our online accounts. However, they can see our username/passwords when they simply look at firefox settings. Master password is obviously not useful. I want to basically disable "show password" tab.

I looked up online all day, including other web browsers, and firefox extensions. I can't seem to find it out.

Can anyone help me with this?

Asked by shippingeasy2 5 days ago

Answered by cor-el 5 days ago

  • Solved

zbue1cim.default-release

Hi Can someone please help on my windows system under users\user\appdata\local\Mozilla\Firefox\Profiles\zbue1cim.default-release there is a directory Cache2 which on occa… (read more)

Hi Can someone please help on my windows system under users\user\appdata\local\Mozilla\Firefox\Profiles\zbue1cim.default-release there is a directory Cache2 which on occasion has contained 12000 files of up to 1.3Gb which is often mostly fragmented What is this used for and how can I get rid of it as I cant for the life of me see why a browser should have so many data files

Asked by Christopher 5 days ago

Answered by FredMcD 5 days ago

Windows 7 System Restore won’t complete because of Firefox Profile error

When I try Windows 7 System Restore, it won’t complete because of Firefox Profile error 'cavkhrwq.default'. I very seldom use System Restore, but this has happened twice … (read more)

When I try Windows 7 System Restore, it won’t complete because of Firefox Profile error 'cavkhrwq.default'. I very seldom use System Restore, but this has happened twice now..

Asked by urfy.t 5 days ago

in firefox document not opened, unsafe. if surched in google, opens and confirms safe document. https!!

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be open… (read more)

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be opened and confirms that it is a safe page. No problem to open in edge. The various tipps do not help. antivirus is F-secure. cleaning cookies and cache did not help either.

Asked by Paul.Schrader1 5 days ago

Last reply by Paul.Schrader1 5 days ago

Keyboard and mouse input delays with Firefox on Wayland

I tried Firefox 86.0 on ArchLinux with a KDE Plasma (Wayland) session. All Qt and GTK applications function normally. Firefox does not crash, but there is a noticable del… (read more)

I tried Firefox 86.0 on ArchLinux with a KDE Plasma (Wayland) session. All Qt and GTK applications function normally. Firefox does not crash, but there is a noticable delay while typing or interacting with the mouse. It seems the input is received but it is not rendered on the screen.

I used the profiler and uploaded a profiler session to help you investigate the problem.

Asked by Ashwin Vishnu 5 days ago

Firefox is deleting my history on exit even though the setting isn't enabled

For some reason Firefox is deleting my browsing history every time I exit the browser. I do not have the setting enabled to 'Delete cookies and site data when Firefox is … (read more)

For some reason Firefox is deleting my browsing history every time I exit the browser. I do not have the setting enabled to 'Delete cookies and site data when Firefox is closed'.

This seems to have started happening since I told Firefox to 'forget' a couple of sites in my browsing history.

I do not have any external programmes such as antivirus that would delete the browsing history.

What could be causing this?

Asked by will.harrison1 5 days ago

  • Solved

Firefox 86 crashes in Debian Buster x86_64

After updating to Firefox 86 it always crashes at launch: ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue sign… (read more)

After updating to Firefox 86 it always crashes at launch:

ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

And Crash Report dialog appears. This is the "Details" dialog content:

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 18.3.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 127062016 AvailableSwapMemory: 4183494656 AvailableVirtualMemory: 2200952832 BuildID: 20210222142601 CrashTime: 1614250267 DesktopEnvironment: unknown EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614249624 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Debian GNU/Linux 10 (buster)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 641 StartupCrash: 1 StartupTime: 1614250265 ThreadIdNameMapping: 14784:"IPC I/O Parent",14785:"Timer",14786:"Netlink Monitor",14787:"Socket Thread",14788:"Permission",14793:"JS Watchdog",14794:"JS Helper",14795:"JS Helper",14796:"JS Helper",14797:"JS Helper",14799:"Cache2 I/O",14800:"Cookie",14802:"DOM Worker",14803:"IPDL Background",14807:"BackgroundThreadPool #2",14808:"QuotaManager IO",14809:"IndexedDB #1",14811:"StreamTrans #5",14815:"StreamTrans #9",14817:"StreamTrans #11",14819:"StreamTrans #13",14821:"StreamTrans #15",14822:"Worker Launcher",14823:"SoftwareVsyncThread",14824:"Compositor", Throttleable: 1 TotalPageFile: 8249114624 TotalPhysicalMemory: 4046426112 UptimeTS: 1.8864044 Vendor: Mozilla Version: 86.0

Safe mode also crashes. Headless mode is the only way I found to make it not to crash.


Thanks in advance!!

Asked by ociu 4 days ago

Answered by ociu 2 days ago

Title bar buttons don't work when pressing Alt

Hello, I have a problem with Firefox. I think this is a bug. I have tested it in Firefox 85, 86 and 87. When I press Alt, the complete title bar with the menus File, Edit… (read more)

Hello,

I have a problem with Firefox. I think this is a bug. I have tested it in Firefox 85, 86 and 87.

When I press Alt, the complete title bar with the menus File, Edit, View, ... appears. Afterwards, when I click Minimize, Maximize, Close, New Tab or List All Tabs, the title bar is minimized again but nothing else happens. Those buttons just don't work.

Is there a way to fix this problem? Is it likely to be fixed sooner than three months/six months/years? Please tell me how I can add anymore useful information. Thanks for your support!

Asked by browserlightedup 4 days ago

Is there a way to disable the rounded corners on Picture-in-Picture?

The PiP feature is useful, but I find the rounded corners a bit annoying (MacOS 11.2 Big Sur). Is there a way to remove/reduce the amount of rounding so the full picture … (read more)

The PiP feature is useful, but I find the rounded corners a bit annoying (MacOS 11.2 Big Sur). Is there a way to remove/reduce the amount of rounding so the full picture is displayed?

Asked by Kanwar 3 days ago

Last reply by Kanwar 2 days ago

Is there a way to hide the current window when dragging off its one and only tab?

Hello! I'm a sort-of new Firefox user, and I just noticed some differences in behavior between Firefox and Chrome. In Chrome, when I drag a tab out of its window so that … (read more)

Hello! I'm a sort-of new Firefox user, and I just noticed some differences in behavior between Firefox and Chrome.

In Chrome, when I drag a tab out of its window so that I can move it into another window, if the window in question only has one tab, then dragging that one tab will hide the current window and show the background, allowing me to easily drag it into that background window.

This is especially useful when both windows are maximized.

In Firefox, I cannot do the same. Dragging a tab around a window with only that one tab open does not hide the current window, but rather, drags the tab around the browser window. I recognize now that this is because I can drag the tab to other places such as the Bookmarks menu, and if the above Chrome behavior was replicated, I would have a hard time doing this with just one tab open.

Though, I think the way to merge a maximized one-tab window onto another window in Firefox is to just drag the window a bit so it stops becoming maximized, then drag the one tab onto the window behind it. Is that how I'm supposed to do it, or is there a better way?

On another note, is there any way as of the moment to replicate Chrome's behavior with regard to this tab dragging situation? If not, thank you for your time, anyway. I'll just get used to the new way of doing this for now. Thank you all!

Asked by Louie4825 3 days ago

How to find a certain Style Sheet from the List in the Dev Tools Style Editor?

Hi, I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets. I'm looking for a cert… (read more)

Hi,

I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets.

I'm looking for a certain style sheet to edit, however the list is not sorted alphabetically. So I don't know how to find the name of my style sheet other than just trying to scroll through the whole list to spot my specific sheet. This every time take hours for me to find what I'm looking for.

Is there any way to find a style sheet in that list faster than manually scrolling through the list? Something like Ctrl + F, or a way to sort that list alphabetically?

Thanks for your help!

Asked by browserlightedup 3 days ago

Last reply by cor-el 2 days ago

colored squares on browser pages

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored bla… (read more)

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored black, blue, aqua and green move with the mouse or typing all over the display like snow. I have gone over the troubleshooting steps, I have uninstalled and reloaded mozilla firefox. The only way I can stop this is to go to safe mode. I have downloaded two other browsers today and do not have this problem with the other two browsers, or with any of the software programs on the computer. Any ideas?

Asked by mcantrel 2 days ago

Last reply by mcantrel 1 day ago

Tabs randomly crashing

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-lon… (read more)

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-long 4 -pass Memtest86 without errors.

The crashes happen on all versions of stable Firefox and on Firefox Developer's Edition. They also occur if there are <10 tabs open as well as 100 tabs open. I have 5-6 very common extensions on FF stable (Bitwarden, Gesturefy, uBlock Origin, Facebook Container, Open Tabs Next to Current, Wikiwand, and the Stream Detector), but not a single extension installed on FF DE and still it crashes too.

Some of many crash logs: bp-87b13e5c-1bc5-4f68-864b-95d6b0210227 bp-1751032b-df93-404e-822f-c13020210227 bp-e7840772-f24e-439b-b56b-ca8c50210227 bp-629bbf6d-b007-4b4a-8b76-b2d5e0210227 bp-dd9c0c07-61bf-44a4-b5a6-9f4170210227 bp-07cf5b11-39c5-4802-a448-7e6920210227 bp-97139c27-1633-4bab-a876-1bc030210227

These are all just from today, and these are not even all of today's crashes.

System details: AMD Ryzen 3600 16GB DDR4-3200 RAM (XMP profile 2) MBO MSI B450 Tomahawk (latest Beta Bios v7C02v1H3 - happened also with stable BIOS, so I put the latest BIOS on if there are possible BIOS<-->RAM problems but still crashes remain) Nvidia GTX 1070Ti (driver v461.72) Windows 10 Pro 20H2 v19042.804

Any idea what's causing this?

Asked by chillstreem 1 day ago

Last reply by chillstreem 1 day ago