All Products Support Forum

April 15, 2024 Thunderbird is Insecure There is missing functionality issues

1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a Password Password option, only to show the Passwords or 3. Allow the ability to Disable the Button

back in 1916-18 the ability to disable the "SHOW PASSWORD" Button worked with with a variation of the following at that time user_pref("pref.privacy.disable_button.view_passwords", true); I believe I created and used chrome.css or chrome.js

At some point this functionality ceased to work.

Now, I have scoured the Net to figure out a Solution simply setting the value to True, gets reset by Thunderbird, TB does not save it. it always reverts back to False and the button remains available and does not disable

I have tried everything, adding it in user.js, settings.js, userChrome.js I put it in every directory, nothing seems to work

Do I have to Lock it? - How? confusing and disappointing.

Please provide a simple step by step Solution to the problem

Thank you

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

In coming email prefixed with "Me". My research indicates that this is a feature called "pretty names" that can be turned off. Can someone please tell where I can find this "feature" to turn it off? Thank you.

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.

We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice to close all running apps at night before I have the computer go to sleep mode. Consequently I have this message starting my default browser every time I restart TB. It has become annoying. There must be something I can do to stop this. I looked in all the appdata directories but couldn't find anything obvious. I also looked in the update directory but nothing obvious to me there either. Can you provide a fix for this?

I have not upgraded to 115 because too many people are having problems of one sort or another. I do not want to search for help to patch problems resulting from the upgrade process. When problems settle down a bit more, maybe then.

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:

• Turning off DNS over HTTPS
• Turning Off Proxy
• Clearing Cache and Cookies
• Reinstalling Firefox

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

This happens on other websites as well: https://www.exploit-db.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:

MIICpzCCAY+gAwIBAgIRAKwGoGQAAAAAmCY0AAAAAAAwDQYJKoZIhvcNAQELBQAw fzELMAkGA1UEBhMCRVMxDzANBgNVBAgMBk1hZHJpZDEPMA0GA1UEBwwGTWFkcmlk MQ4wDAYDVQQKDAVBbGxvdDEOMAwGA1UECwwFQWxsb3QxLjAsBgNVBAMMJWFsbG90 LmNvbS9lbWFpbEFkZHJlc3M9aW5mb0BhbGxvdC5jb20wHhcNMTYxMjE2MTMwNzQ5 WhcNMjYxMjE2MTMwNzQ5WjAdMRswGQYDVQQDDBJ3d3cuZXhwbG9pdC1kYi5jb20w WTATBgcqhkjOPQIBBggqhkjOPQMBBwNCAAQ6cVWKA7AbHU4bIprcBJJbf5Ggu1m2 l7AKSfxW+qP7yVdufqa0G1QUHSAuRSuSH1gY4BLBkCrF1nSUePkDGiP9o0swSTAd BgNVHREEFjAUghJ3d3cuZXhwbG9pdC1kYi5jb20wHQYDVR0OBBYEFBfx8iCjxST9 q2VG6sjqslEAp5nRMAkGA1UdEwQCMAAwDQYJKoZIhvcNAQELBQADggEBAHgjFO4M jlQprOomfaK474+gLvuhl9h0+CQVzxHOZvM7enfi9AAKX2PmjHLnfh3BFKvHqtHs BImhiOx1eP/1aKMAy/RLDPz/5/rEG6pb9V+s1/ByMRPYjRZycfKgO23FfY2FEiZo 8eWuoELjJw186Zy8Y7IunUdlIKx7C9Bm7alBfd9XJSvJgphYqNsSFqwq1m4sOXf7 R1iFIhC7oFPp209LQ6krOHDSxiB9rkQ0rKkpslvGIClesi7SUm/SDQ1OBESnByD9 IXiNPxRUFMefwQ90F12RMalfWnTjbgNqsJHK/Q0u4cIFDXfx+lJ9/PLq+mtC8IZL HfuPiRKqEguiRso=

MIID3DCCAsSgAwIBAgIBATANBgkqhkiG9w0BAQsFADB/MQswCQYDVQQGEwJFUzEP MA0GA1UECAwGTWFkcmlkMQ8wDQYDVQQHDAZNYWRyaWQxDjAMBgNVBAoMBUFsbG90 MQ4wDAYDVQQLDAVBbGxvdDEuMCwGA1UEAwwlYWxsb3QuY29tL2VtYWlsQWRkcmVz cz1pbmZvQGFsbG90LmNvbTAeFw0xNjEyMTYxMzA3NDlaFw0yNjEyMTYxMzA3NDla MH8xCzAJBgNVBAYTAkVTMQ8wDQYDVQQIDAZNYWRyaWQxDzANBgNVBAcMBk1hZHJp ZDEOMAwGA1UECgwFQWxsb3QxDjAMBgNVBAsMBUFsbG90MS4wLAYDVQQDDCVhbGxv dC5jb20vZW1haWxBZGRyZXNzPWluZm9AYWxsb3QuY29tMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEAtckdwPaklW7lAUz/jjFnePUeGNG0w9E1ajLq4UZO vol1ESRdiVXJhj43/4NtvFGiw0ujDwh8K5xErtaXx+W+Lk0yw2uXATBtdvr3pdDj cxNjUVYl6iis0lxgKff02fsLHdLvy9hJX08wsBF6NKW9YetM6WznDsWztucfg8a1 QaUxFzwHxKjTaV9+RO1zosUgU6RIZwBJrXnyJPeMdbDeS7+WXIAQT1WlficRckAw 4VX7l90AVXzng+Kf+SErsD0DtOiMS/nawa/0tW6whd6zmSaCtPJg37EBp3BQkpdn RvRCsG9h1aWkBUdFNb0mNbnHDP0dmWrDZEFKNmpeC6LmkQIDAQABo2MwYTAOBgNV HQ8BAf8EBAMCAQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUqLwqHQ0a0mcp ebqXCx9QL1ibqvcwHwYDVR0jBBgwFoAUqLwqHQ0a0mcpebqXCx9QL1ibqvcwDQYJ KoZIhvcNAQELBQADggEBAHJsGkbv+mGhMHfc5z1UZGsH0rkV0U+tl/6hwutyMHPO tvHCwK30keSqiIz8E0grwkMAiS4Ir1w52hfJB0JndxWv1rBTk5gA5ASruhsNKcgv hDgfuVBwSw7ILX9wkl5J2Eu/ew3TRB8lDO7XX4DF0p2L1DyZl+r0HSB9NgQH4kI7 HSxW0oo34bu+S/u3ycMZ1RjjzzVKtI5S6ydVz2qKVqhuSwuFJnndoKjrzMphwraN cKSTLyIj77FK1IUtiivprXk15/lrlnoK+zIlrCzR/Yl5pBYDjb1VhTLUBzm8uNV/ dlYQqPygZFfK8Al/p1grILXWUHmdOaUX+AoWlitKDJo=

Can you help?

Left Mac Mail for TB (on Fedora). I am trying to replicate my signature from Mac Mail but I can't seem to format it nicely. I had some legal disclaimer text which was small font (8) and gray rather than black. I tried pasting the text into the signature box in account settings but it's just plain text. is there some way to activate a rich text/html editor to make it look a bit nicer? thanks

I use my monitor in portrait orientation for various reasons, one of which is a large cat. In reference to earlier comments elsewhere about the tab bar, I like having the tab bar across the top of the browser window, and I don't need the additional vertical space.

I've read the conversations about grouped or nested tabs, and I've looked at the add-ons for tab grouping. The add-ons seem inelegant, and they don't really do what I want them to do. It seems to me that the best way to approach grouping tabs is keeping the existing tab bar and adding a layer of function to it.

I have 117 tabs open because I'm approaching antiquity, something of a slob, a bit of a hoarder, need to have reminders for the rabbit-holes I plumb, and I find the Bookmarks cumbersome. Firefox doesn't seem to bog down under the load, which is great.

How about this: Rig the Tabs function to accommodate two or three levels. Along with the New Tab button, make a button to open a Tab Drawer, which can be named and would always be visible. Related tabs could then be dragged and dropped into the relevant Tab Drawer, and the Tab Drawers can be dragged to arrange them among exposed tabs on the Tab Bar. Tab Drawers could contain Tab Drawers to create one or two sublevels. (Even one-level tab grouping would be a huge improvement.)

Opening a Drawer would be by clicking on it; this would open a drop-down menu of the contents. Selecting a tab in a Drawer would open a that tab next to the drawer; selecting a Drawer would The right-click menu for the Drawer could include options for Open Drawer in New Window and Open All These Tabs and Drawers in One New Window. As the user would be navigating through tabs, the drop-down menus would not be too much of an intrusion.

As an example, I could have Tab Drawers to collect the 17 recipe tabs I have open, or the six peculiar Ebay search pages I keep, the twelve crossword and game tabs I visit regularly, the eight or so YouTube tabs I maintain and the multitude of medical, banking, utility and governmental tabs I need for logging in more often than I'd prefer. And it would be nice to have a Drawer for the tabs I have for online shopping; opening them all in a new window would be useful.

I don't know jack doe about coding or what bugs could possibly arise from such a feature, but this seems a reasonable approach to the problem of tab grouping. It keeps tabs as they are (It might require a few more vertical pixels so Drawers could be outlined for visibility), and allows one to fine-tune their use in a manner similar to using other features on Firefox. It doesn't require a new window that takes up space on the desktop as the current add-ons do.

Does this seem reasonable and possible? I'd do it myself, but I can't.

Thank you.

Windows 10, Firefox v. 124.0.2