• Solved

Thunderbird email "unable to connect" on second account, no problems on first account

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing ex… (read more)

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing extra added, straight from latest Mint install.

I am having trouble adding a second email account in Thunderbird (115.8.1). First comcast account was very easy, standard comcast defaults, works fine, downloads and sends. Second comcast account keeps giving "Unable to Connect" poput screen. (https://localhost/?code=0.ac.w2.PciwTw)

I can login to either Xfinity email account through Firefox browser using same addresses ((username)@comcast.net) and passwords I am using to attempt to add second account in Thunderbird.

Tried it with Mint Firewall off, then on, then off again. Do I need to setup firewall for second account?

Can someone give me a hint on this problem? Is is Thunderbird? Comcast? Something else?

Asked by bobstanl 2 weeks ago

Answered by bobstanl 2 weeks ago

  • Solved

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (read more)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 4 months ago

Answered by Zhenggli 4 months ago

  • Solved

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (read more)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Asked by BJ78 1 month ago

Answered by cor-el 1 month ago

  • Solved

'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (read more)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 1 month ago

Answered by zeroknight 1 month ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (read more)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Asked by DNanton98 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

How do I stop "momentum" scrolling?

Hi there, On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit. This is … (read more)

Hi there,

On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit.

This is not the same thing as smooth scrolling. Disabling smooth scrolling does not disable this behaviour, and I use smooth scrolling on plenty of programs without it experiencing this "sliding" "momentum" on any of them except Firefox. I've also used Firefox before with trackpads without experiencing this.

How can I disable this?

Asked by revsuine 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (read more)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Asked by sideburns 1 month ago

Answered by sideburns 1 month ago

  • Solved

thunderbird stopped displaying the number of messages in the folder (as it used to do)

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please? Thank… (read more)

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please?

Thanks for the help. (Probably nth time asked/ answered...In order to avoid a repeat answer, I googled the problem, but similar questions were rather old (2017 etc) and they didn't help. Thank you

Asked by rond056 1 month ago

Answered by sfhowes 1 month ago

  • Solved

New email not appearing in inbox

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downlo… (read more)

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

Asked by skysails 1 month ago

Answered by skysails 1 month ago

  • Solved

Thunderbird suddenly does not work at all

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have t… (read more)

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have to literally close out of the entire program in order to get out of it. I open Thunderbird up and it happens again. I have tried opening in safe mode and disabling all add-ons, but it still freezes after 5 seconds and crashes. Is anyone else experiencing this and what can I do to correct this?

Asked by Jason Cloud 1 month ago

Answered by Jason Cloud 1 month ago

  • Solved

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (read more)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 1 month ago

Answered by zeroknight 1 month ago

  • Solved

How deactivate default ad blocker

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web… (read more)

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web sites. Does anyone know how to turn off the default ad blocker? Please help me

Asked by Furkan Kolsuz 3 months ago

Answered by Furkan Kolsuz 3 months ago

  • Solved

Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 2 months ago

Answered by Matt 2 months ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Cookie 'Manage Exceptions' Not Working

1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter. 2 I set the same sites in th… (read more)

  1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
  2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
  3. 3 Save Settings
  4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

Asked by vhewa 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (read more)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 2 months ago

Answered by tamjk 2 months ago

  • Solved

Stop Auto Open After Download

Hi, I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new … (read more)

Hi,

I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new tap. How can I disable automatically open files after download?

Thanks.

Asked by z7798xxzzz 3 months ago

Answered by Terry 3 months ago

  • Solved

All pocket articles are gone.

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up. How can … (read more)

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up.

How can I log into my actual pocket account to see my saved articles?

Asked by geoffrogers42 1 month ago

Answered by geoffrogers42 1 month ago