All Products Support Forum

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

• I do not use pocket, at all
• All settings that I can find related to pocket are disabled
• I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
• Does not correlate to version updates (Mint has automatic updates disabled in policies)
• Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

I add the new smtp for out going and incoming and i keep getting this messge. Not sure where the password is stored. I can go to yahoo and use the same username and pw i'm trying to use here and it lets me in.

here are the incoming and outgoing smtp that i'm using

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I keep geting this. Login to server smtp.mail.yahoo.com with username topcleaninc failed.

In coming email prefixed with "Me". My research indicates that this is a feature called "pretty names" that can be turned off. Can someone please tell where I can find this "feature" to turn it off? Thank you.

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

April 15, 2024 Thunderbird is Insecure There is missing functionality issues

1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a Password Password option, only to show the Passwords or 3. Allow the ability to Disable the Button

back in 1916-18 the ability to disable the "SHOW PASSWORD" Button worked with with a variation of the following at that time user_pref("pref.privacy.disable_button.view_passwords", true); I believe I created and used chrome.css or chrome.js

At some point this functionality ceased to work.

Now, I have scoured the Net to figure out a Solution simply setting the value to True, gets reset by Thunderbird, TB does not save it. it always reverts back to False and the button remains available and does not disable

I have tried everything, adding it in user.js, settings.js, userChrome.js I put it in every directory, nothing seems to work

Do I have to Lock it? - How? confusing and disappointing.

Please provide a simple step by step Solution to the problem

Thank you

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail works as does my ymail and gmail. called shaw but since it works when I log in through webmail, they can't help and suggested I try this site, I've deleted it and put it back and all the numbers are correct, Any ideas? thanks

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:

• Turning off DNS over HTTPS
• Turning Off Proxy
• Clearing Cache and Cookies
• Reinstalling Firefox

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins