Can't open firefox settings

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (read more)

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 4 days ago

Last reply by Ceel Beckers 3 days ago

Image corrupt or truncated for big sprite

Hello. I have a pretty big sprite image i am trying to display on my web page but mozzila wont display it. The sprite is 78016px by 1000px and im cropping it to be 736px … (read more)

Hello. I have a pretty big sprite image i am trying to display on my web page but mozzila wont display it. The sprite is 78016px by 1000px and im cropping it to be 736px by 1000px. Sprite is made out of a png sequence that was made in 3d software, now the thing is when i put in the non rendered verson of images(3D viewport colors) which windows labels as 8bit (maybe because of less colors) it gets displayed, but when i put the rendered version which windows labels as 32bit image it wont get displayed on Mozilla. It gets displayed on Chrome and Edge without any problems. The only difference beetween the images is that the rendered version has a transparent background behind the subject...they are the same sized sprite. I will drop the first frames of the sprite in the images section so you can get a better idea. Also all of the code and images is stored locally.

Asked by Bundalo Mihailo 6 days ago

Last reply by Bundalo Mihailo 6 days ago

Thunderbird - Sent messages from Webmail and Phone not captured

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I … (read more)

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I used to work fine, now it doesn't. This account is the only one I have that is set to POP3; the others are IMAP.

I'd change the settings to be IMAP but don'e see how to do that. And, I don't want to lose any messages and would like to capture the ones that have not been captured.

Any thoughts?

Asked by pmbrown1 6 days ago

Last reply by pmbrown1 5 days ago

How to see what external urls gets launched by firefox?

When I launch teams or slack from firefox on windows, I presume that a slack:// and teams:// or equivalent url is launched by the webpage. As a developer working on Brow… (read more)

When I launch teams or slack from firefox on windows, I presume that a slack:// and teams:// or equivalent url is launched by the webpage.

As a developer working on Browser Picker, it would be quite handy if I could inspect these urls that gets launched, is there a way I can see the actual protocol url that got launched somewhere?

Asked by morten11 6 days ago

Last reply by morten11 6 days ago

How do I get Thunderbird to display Day-of-Week for all messages?

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS. I'm trying to get it to display Day-of-Week for old messages - is this possible? … (read more)

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

Asked by ak.mozilla 6 days ago

Last reply by ak.mozilla 5 days ago

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (read more)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Asked by metaguy 6 days ago

Last reply by metaguy 5 days ago

Subject line when answering an email

When I answer an email TB adds Re: (or Fwd: ) in the subject line which I have laways found annoying. My previous email client allwed me not to have this happen. Is it … (read more)

When I answer an email TB adds Re: (or Fwd: ) in the subject line which I have laways found annoying. My previous email client allwed me not to have this happen. Is it possible to stop this?

It is possible I have asked this previously, but if so, I cannot find this and have received no replies. My apologies if I have!

Asked by david1102 5 days ago

Last reply by david1102 5 days ago

Search by image add-on issue

Hello, I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I ge… (read more)

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

Asked by Mag Zyz 5 days ago

Last reply by Mag Zyz 5 days ago

Oauth fail on thunderbird 115.10.0 (64-bit) Linux

Hello My Thunderbird failed pop access to my Gmail account, at beginning of month. Any try to fix, and even change from pop to imap don't work. I get the windows as shown… (read more)

Hello My Thunderbird failed pop access to my Gmail account, at beginning of month. Any try to fix, and even change from pop to imap don't work. I get the windows as shown i images as result. I don't like see oauth/legacy/consent in the URL. - Change setting in Google from pop to imap - Cookie setting updated as forum suggest - JavaScript true as forum suggest

Any hint on forwarding step? Thanks Lars Granath

Asked by Lars Granath 6 days ago

Last reply by Lars Granath 4 days ago

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 5 days ago

Last reply by Borys Krasko 2 days ago

Logitech Surround Sound | Firefox

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm… (read more)

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

Asked by fenryxspam 5 days ago

Last reply by fenryxspam 4 days ago

Netflix Error - F7355-1203

Hi, I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error… (read more)

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

Asked by mark545 5 days ago

Last reply by mark545 9 hours ago

Why FF don't open what M Edge does? And vice versa.

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fa… (read more)

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fails and I need to use FF. I recognize that all browsers other than FF are the same or similar basis. So, how can I stick with JUST FF. And not have to keep ME updated or active. Just let ME sit there unused. Why can't FF work with all web sites? Is the problem with them or with FF?

Asked by Pennsy Nut 5 days ago

Last reply by Pennsy Nut 5 days ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 5 days ago

Last reply by mobilesuit 3 days ago

Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (read more)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 5 days ago

Last reply by LACanyon 4 days ago

Strikethrough icon in compose window

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go t… (read more)

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Asked by orwel 4 days ago

Last reply by orwel 1 day ago

Disable the pop-up reminder window in Lightning Calendar when you create a new event

Hi folks, I am wondering if there is a way to change the behavior of the pop-up reminder window in Calendar. When I have missed reminders (e.g. a task set for today at 8a… (read more)

Hi folks, I am wondering if there is a way to change the behavior of the pop-up reminder window in Calendar. When I have missed reminders (e.g. a task set for today at 8am and it is now 9am), the task is visible in the reminder window that pops up every time a reminder is active. This is fine. But if there is a past reminder (not resolved), every time I add a new task (or edit a past task) to the calendar, the pop-up reminder window opens and comes to the front. Let me describe the example: I missed (knowingly) a reminder at 8AM. Now, at 9 AM I need to add 3 new tasks to the Calendar. After setting (or copying, editing) each new task, the pop-up reminder window is focused on the front. Can I change this behavior so that the reminder window only pop up when the reminder is due and not in the case a new task is set up or old one edited?

Asked by orwel 4 days ago

Last reply by orwel 4 days ago

thunderbird e-mail

'just added 2nd gmail address to Thunderbird. Suddenly getting verification requests. I go through that process then asked for phone # for verification code only to be … (read more)

'just added 2nd gmail address to Thunderbird. Suddenly getting verification requests. I go through that process then asked for phone # for verification code only to be told the number already used too many times . Now what?

Asked by russ17 4 days ago

Last reply by russ17 4 days ago

Thunderbird Email - HANGS-UP and I get the Spinning Beachball of Death -- constantly

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mai… (read more)

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac.

I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

Asked by jb4home 6 days ago

Last reply by jb4home 5 days ago