All Products Support Forum

In another question I received an answer to how to revert from beta to current version.

I realized I had another question somewhat related. When a problem occurs in beta, I know crash reports go in. Or are they going somewhere else?

I also know a report can be filed on bugzilla. I’ve done that and Felt like a spectator while everybody else fixed the problem.

Ought a person using beta not use this venue for such things?

Aggravations are fairly short lived with beta, I don’t mind if I am being helpful.

If I misunderstand and beta version is for “bug busters then I’m in wrong place.

And I need to revert.

Have Thunderbird Beta on this PC. Starting program begins 2-3-4+ minutes of hard drive light churning away. After program finally opens it will not download emails I know (from another source) to be on the server. When I click on Get Email, another 2-3-4 minutes of hard drive light activity before a modest 4K email will download. If I download & install the "regular" latest Thunderbird, will this overwrite the Beta install & cure the annoying sluggishness? It's been several months now of increasingly frustrating performance & I would like to have "familiar" Thunderbird back. I wish to do this without losing my address book's contents, obviously. I have "regular" Thunderbird as a portable install on a thumb drive for use with my sporting club's mailings, correspondence,etc., and it's as quick & clean as the Thunderbird that got replaced by the Beta version on the PC, the version (latest update, of course) that I wish to get back to. Suggestions?

I am getting a troublesome screen popup after I click Done on the last screen setting up my AOL account in this new Thunderbird. Does anyone know if this is a malware taking over to get my login credentials to AOL? Why would this be popping up when maybe it should link to AOL login directly to check my login credentials? What is this "Castlemedia" link deal to finish my Thunderbird to set up? I added the full hyperlink that shows up at the top of the AOL LOGIN screen for you all to view.

Thanks for any help...from the support group here. Eric S.