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  • Solved

Password not managed by Thunderbird 78.4.1

Hello, Thunderbird has been updates automatically from v68.12.1 to v78.4.1 on my computer. Now the password is requested every time I launch Thunderbird. No password are … (read more)

Hello, Thunderbird has been updates automatically from v68.12.1 to v78.4.1 on my computer. Now the password is requested every time I launch Thunderbird. No password are registered in Option->Vie privée->Mots de passe enregistrés. The check box allowing to store the password to the password manager is not any more shown. Can you help me ?

Fred

Asked by famillegroslambert 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

GMail Stopped Working Today For No Reason. SOLVED caused by ESET

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it… (read more)

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it says something like User Name or Password incorrect and can't login. I can login fine to my Google account through the browser and get to gmail.com fine also. I disabled ESET Anti-virus and that didn't help. Tried changing Google to use less secure apps and changing login to Normal, that didn't help either. I manually re-added my gmail account in TB hoping that might somehow help, but still it doesn't work.

My other email accounts in TB work fine, just the gmail account stopped working this morning. I've seen other posts today from people experiencing the same issue.

Any ideas would be greatly appreciated.

Thanks...

Asked by joel.brown333 1 day ago

Answered by joel.brown333 1 day ago

Help please

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be c… (read more)

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be corrected". This happened immediately after what appeared to be an update of Thunderbird. I have been into settings to try and rectify the problem without success.

Asked by faxx 1 day ago

Last reply by christ1 21 hours ago

Thunderbird login

Thunderbird just did an update today to version 78.1.1 and since then when I open Thunderbird a screen pops up that says Google, One account, all of google. It says log … (read more)

Thunderbird just did an update today to version 78.1.1 and since then when I open Thunderbird a screen pops up that says Google, One account, all of google. It says log in with your google account. When I enter my email address and click next it just keeps going back to the email blank. I can't get past the screen that asks me to sign in with my google account.

Asked by mmerzatoo 3 months ago

Last reply by aesculus 3 months ago

  • Solved

Where is the QR Code?

On this page https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication it says 5. Use the app to take a photo of the QR code, or click Can’t … (read more)

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Asked by Roberto 1 month ago

Answered by cor-el 1 month ago

I no longer receive bulk (junk) emails in my Yahoo account or Spam emails in my gmail account.

I no longer receive bulk (junk) emails in my Yahoo account or Spam emails in my gmail account. When I try to synchronise these folders I get the following message: The o… (read more)

I no longer receive bulk (junk) emails in my Yahoo account or Spam emails in my gmail account. When I try to synchronise these folders I get the following message:

The operation failed because another operation is using the folder. Please wait for that operation to finish and then try again.

Can anyone please help?

Asked by philip.appleby 1 week ago

Edit Geo-location data - Location Permissons table

Trying to access https://www.locast.org. but my location is blocked. I want to add\change\edit a permission for the above website to allow. I have previously blocked … (read more)

Trying to access https://www.locast.org. but my location is blocked.

I want to add\change\edit a permission for the above website to allow.

I have previously blocked requests for my location in Permissions => Location => Settings. I have now unchecked this. I have deleted the relevant cookies using the sites shield menu. I am unable to get the site to prompt me to allow location nor can I manually add the site to the in Permissions => Location => Settings.

I expect this to be in about:config but no idea where.

How can I correct this?

Asked by RangerZ 1 week ago

Last reply by RangerZ 6 days ago

  • Solved

Question about Thunderbird and Yahoo and accounts

Hello. I have been using Thunderbird on my Windows 8 pc for many years. Today, Thunderbird (TB) was acting screwy. After launching TB, I kept getting multiple pop-up wi… (read more)

Hello. I have been using Thunderbird on my Windows 8 pc for many years. Today, Thunderbird (TB) was acting screwy.

After launching TB, I kept getting multiple pop-up windows asking me to sign into Yahoo. As far as I know, I have no Yahoo account. While this was going on, I was unable to send any emails with TB. Every time I tried, a pop-up window would ask me to sign into my Yahoo account (which doesn't exist as far as I know).

In order to try and resolve this problem, I entered my email address and ISP log-in in the Yahoo pop-up window. I stopped getting pop-ups asking me to sign into Yahoo, and I was now able to use TB and send emails.

I then received one email message from Yahoo telling me "Your Yahoo account [my email address] was used to sign in to a new third party application on thunderbird." I don't understand this: 1) afaik, I have no Yahoo account; 2) I don't know what is meant by "a new third party application".

The email went on: "If this wasn’t you, please use this link to revoke third party access to your account, and change your password. You can also revoke access to thunderbird by going to yahoo.com and navigating to the Recent Activity tab under Account Info."

So now I am even more confused. Is my email account hacked? I do not want unknown third parties to access my email account.

My questions: 1) Why is Yahoo involved with my use of TB? 2) Why does Yahoo seem to think I have a Yahoo account, when I don't think I have one? 3) Has my email on TB been hacked? Do I need to change my password? 4) What does it mean that my "Yahoo account [my email address] was used to sign in to a new third party application on thunderbird." What is a "third party application on TB"?

If anyone can explain this to me, I appreciate it. I guess the good news is TB now appears to work normally and I can use it to send emails, and I no longer get pop-up windows telling me to sign into Yahoo.

Thx. jmp

Asked by jamesprosser 1 week ago

Answered by Toad-Hall 6 days ago

  • Solved

Thnderbird

I have used Firefox and Thunderbird for several years but now I am unable to use Yahoo because of ?Thunderbird being unsecure? So anyway I can't get signed in anymore. I… (read more)

I have used Firefox and Thunderbird for several years but now I am unable to use Yahoo because of ?Thunderbird being unsecure? So anyway I can't get signed in anymore. I have read everything I can find on the web sites about how to log in but as I read and follow directions I always get to a critical spot where a function/icon/option/ is not available to me. So I'm dead in the water again. I am using Firefox version 83 and Thunderbird version 78, the latest downloads and Windows 10. I guess I'm not very smart on the computer but my question is 'can anybody give me precise instructions how to comply with the Yahoo security snafu? Right now I am using Yahoo until I can find out something about Thunderbird and I hate Yahoo. Secondly is Mozilla fixing the Thunderbird program so it will seamlessly log in?

Any help will be appreciated. My email address is: gaylon.smith@sbcglobal.net

Asked by gaylon.smith1 6 days ago

Answered by christ1 3 days ago

lost logins and passwords after update

After recently updating firefox, my bookmarks, logins, and passwords are missing. I was able to restore the missing bookmarks, but am at a loss at to how to restore the l… (read more)

After recently updating firefox, my bookmarks, logins, and passwords are missing. I was able to restore the missing bookmarks, but am at a loss at to how to restore the logins and passwords.

Asked by dthomas9845 6 days ago

How to import root CA certificate

Hello, How can I import a root CA certificate to Firefox for Android? I tried uploading the certificate to a webserver and navigating to it with Firefox for Android, but … (read more)

Hello,

How can I import a root CA certificate to Firefox for Android? I tried uploading the certificate to a webserver and navigating to it with Firefox for Android, but it does not work, either it downloads the file or display its PEM text content, no import prompt.

Asked by Darxis 6 days ago

Last reply by Darxis 3 days ago

When I try to make comments in You tube I get error or other messages

bold textWhen I try to make comments in You tube I get error or other messages that will not let me post when I am in Firefox. No problem using google or other search bro… (read more)

bold textWhen I try to make comments in You tube I get error or other messages that will not let me post when I am in Firefox. No problem using google or other search browsers.How do I fix this? No I am not being blocked I am just saying thank you or ok.

Asked by ngilbo1505 6 days ago

A Web Page Invader has taken control of All my Tabs in Firefox

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a … (read more)

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a cure for this ???

Below is what shows up when I right-click that page, and choose Source Code

<!-- This Source Code Form is subject to the terms of the Mozilla Public
   - License, v. 2.0. If a copy of the MPL was not distributed with this file,
   - You can obtain one at http://mozilla.org/MPL/2.0/. -->

<!doctype html>
<html>
  <head>
    <meta charset="utf-8">
    <meta http-equiv="Content-Security-Policy" content="default-src 'none'; object-src 'none'; script-src resource: chrome:; connect-src https:; img-src https: data: blob:; style-src 'unsafe-inline';">
    <title data-l10n-id="newtab-page-title"></title>
    <link rel="icon" type="image/png" href="chrome://branding/content/icon32.png"/>
    <link rel="localization" href="branding/brand.ftl" />
    <link rel="localization" href="browser/branding/brandings.ftl" />
    <link rel="localization" href="browser/newtab/newtab.ftl" />
    <link rel="stylesheet" href="chrome://browser/content/contentSearchUI.css" />
    <link rel="stylesheet" href="chrome://activity-stream/content/css/activity-stream.css" />
  </head>
  <body class="activity-stream">
    <div id="header-asrouter-container" role="presentation"></div>
    <div id="root"></div>
    <div id="footer-asrouter-container" role="presentation"></div>
  </body>
</html>

Asked by danslink 6 days ago

Last reply by cor-el 4 days ago

Thunderbird Mail problems (with AVG installed)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to overri… (read more)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.”

So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time.

As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so.

I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Asked by Steamgo 6 days ago

Last reply by Steamgo 8 hours ago

  • Solved

Thunderbird rejects hotmail.co.uk password.

So, I'm using Thunderbird 78.5.0 (32-bit). Recently, it keeps telling my my password for my hotmail.co.uk email is wrong. It's not; I can login directly to hotmail (outlo… (read more)

So, I'm using Thunderbird 78.5.0 (32-bit).

Recently, it keeps telling my my password for my hotmail.co.uk email is wrong.

It's not; I can login directly to hotmail (outlook) without issue.

The thunderbird profile has always been imap, and I've tried resetting the password, but that doesn't work. It must be a recent change or a non-obvious setting?

Any help appreciated.

Asked by arkenmint 6 days ago

Answered by sfhowes 5 days ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 6 days ago

Last reply by jscher2000 1 day ago

Mozilla does not respect email preferences and sends emails anyway

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account. At 5 hours later, at 19:36 I receive an email from Mozilla with… (read more)

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account.

At 5 hours later, at 19:36 I receive an email from Mozilla with the title "Sync your bookmarks, history and logins".

So either the email preferences does not work or the email does not respect the preferences I have set. Either way it's always extremely annoying when this happens and it leaves me wondering if Mozilla takes privacy seriously.

Even worse is, I already have sync set up (which doesn't work anyway as I have written about here).

Pictures attached as "proof" for those who are in doubt.

Asked by 32411844 5 days ago

Outgoing Mail

I have sent an earlier email but I now attach a screenshot of the problem I deleted the password in error as well as the server. When I went back in I thought I could add… (read more)

I have sent an earlier email but I now attach a screenshot of the problem I deleted the password in error as well as the server. When I went back in I thought I could add them back but I was not able to. Hopefully there is a solution Regards

Gary Pound

Asked by gary.pound 5 days ago

Last reply by Toad-Hall 5 days ago