Cannot start Thunderbird due to XML parsing error

For some unknown reason I cannot start Thunderbird anymore. The error is: XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Nu… (read more)

For some unknown reason I cannot start Thunderbird anymore. The error is:

XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, Column 3:

 <key <="" id="openLightningKey" pre="">

--^

Because it won't even start I don't know ehere to start and I am even more mystified that there seems to be a path to chrome which I have not installed as far as I know. I did install lightning a year ago and this worked nicely until know it seems.

Any help will be greatly appreciated.

</key>

Asked by nocom 1 day ago

Last reply by entodoays 1 day ago

Impossible to download any file with Firefox 82 android

When I try download any file, Firefox seems that begin to download but after few minutes, download fails. With other browsers I can download any file. Download button don… (read more)

When I try download any file, Firefox seems that begin to download but after few minutes, download fails. With other browsers I can download any file. Download button don't show any downloads. Seems that Firefox is preparing the download but never start.

Asked by pelosxolep 1 day ago

Last reply by pelosxolep 1 day ago

How do I disable the new High Contrast view in Thunderbird 78.4? it's hurting my eyes to the point I can't read emails

Folks help! How do I turn off or modify this brand new High Contrast bold font in Thunderbird 78.4 that just automatically updated? Especially the left preview nav wind… (read more)

Folks help! How do I turn off or modify this brand new High Contrast bold font in Thunderbird 78.4 that just automatically updated? Especially the left preview nav window but basically all of it? The font and contrast and boldness hurt my eyes so bad I can't look at Thunderbird for very long and am getting nauseous. Seriously. Never had software do this to me before on my Mac. Have tried choosing different 'themes' under preferences but each one is as annoying as the next. Have tried changing the font and the font size but that isn't getting rid of the new boldness or the contrast. Even tried restarting THunderbird twice (but no I haven't tried re-booting my MacBookPro, no) Help!

Have been a Thunderbird user and donor for prob 15 yrs now, and this is the most extreme makeover of the UI yet, seems like an awfullot of unneeded changes shoved on us.  Why couldn't these things be options and features that are manually turned on and selected at each upgrade by the user instead of a wholesale change across the platform?

Asked by ASchaidler 1 day ago

Do I need to activate the VPN on every Windows boot?

I've noticed that unless I remember to activate the VPN software on each boot, it defaults to being off. Is this normal behavior? Is there a setting I can change so that … (read more)

I've noticed that unless I remember to activate the VPN software on each boot, it defaults to being off.

Is this normal behavior? Is there a setting I can change so that it auto-connects? Because the software starts up minimized, it's very easy to forget to turn it on at all.

Thank in advance for any help!

Asked by ndroot 1 day ago

can't access Earthlink IMAP accounts with Thunderbird 78.4.0 (MacOS)

On 25 October 2020 I updated Thunderbird on my MacOS Mojave (v10.14.6) machine, from 68.12.1 to 78.4.0. I have 5 different IMAP accounts I access via Thunderbird. The 2… (read more)

On 25 October 2020 I updated Thunderbird on my MacOS Mojave (v10.14.6) machine, from 68.12.1 to 78.4.0. I have 5 different IMAP accounts I access via Thunderbird. The 2 that are gmail "under the hood" are working fine. The 3 that are Earthlink are not. Specifically:

Given accounts User1 (the oldest), User2, and User3, all with Server = imap.earthlink.net, Port = 143, Outgoing = smtpauth@earthlink.net, Security = STARTTLS & Encrypted Password

• When I click on the Inbox for User1, the message "User@earthlink.net: Checking mail server capabilities ..." appears in the bar at the bottom of the Thunderbird window but never goes away.

 For User2 and User3, that message appeared earlier today but is no longer appearing.  Oops, it will re-appear if I click on the Inbox and then click the "Get Messages" button.  For User2, if I go to a different Inbox and then return, the message is gone; for User3, if I go to a different Inbox and then return, the message is still there.

• When I click on the Inbox for User1, I can see the list of emails that were in the Inbox when I upgraded, and whether they are unread (bold type) or read, but I cannot view the actual message when I click on any of them. • When I click on the Inbox for User2 or User3, I can see the list of emails that were in the Inbox when I upgraded, and whether they are unread (bold type) or read. If I click on the message I can view it; if it was unread (bold) it changes to read (plain font). • The Inboxes for User1, User2, and User3 show no new emails since I upgraded. I have been online all day, although not in Thunderbird all day. I have logged onto Earthlink webmail as User1 and verified that mail has arrived today and that I can read it. • I have used Thunderbird to send email from User1 to a non-Earthlink account and successfully received it at that other account.

What's going on? Has anyone else seen this? solved it?

Asked by macLMHJ 2 days ago

Last reply by RDM 2 days ago

  • Solved

Thunderbird not opening

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but t… (read more)

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Asked by wendysimes 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 2 days ago

Answered by jlfptf 19 hours ago

lost tabs

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to ch… (read more)

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to check if I can access files from live cd and yeah I can see my files but I need to reinstall windows7. When I do it I will loose my files. I need to recover few more things than just files. The question to you is... how can I recover all my tabs, my open session, all logins, passwords etc in Firefox?. Im hoping it is stored somehow deep in windows and I can just copy/paste these files to new reinstalled windows7

Asked by splukany.piotrek 2 days ago

Last reply by Václav Trpišovský 2 days ago

Forbidden 403

When I try to access [https://www.surinenglish.com/] I got the following: Forbidden. You don't have permission to access / on this server. Additionally, a 403 Forbidden … (read more)

When I try to access [https://www.surinenglish.com/] I got the following:

Forbidden. You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. It has worked fine on this system and this browser before and still works fine in Vivaldi. No changes in AV software and no improvement when all extensions disabled. What could be causing it in FF (latest stable, Win 10)?

Asked by rafikiphoto 2 days ago

Last reply by rafikiphoto 23 hours ago

VPN account

OK...downloaded, paid and signed in with info.

NOW...question (dumb?) but when I START Firefox is VPN automatically running?

Asked by Emeline 2 days ago

Pinch Zoom Functionality

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users? Or if there is a decent work around available yet? And if not, anyone have … (read more)

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users?

Or if there is a decent work around available yet?

And if not, anyone have a good answer as to why Firefox overlooked it in their last major update? Seems rather shortsighted to me. Not being able to pinch zoom on my mac trackpad is highly frustrating. It's pretty much a deal breaker, making me want to migrate back to Chrome or elsewhere. Which is sad, because I thought I'd finally escaped Google for browsing.

Asked by seanyful 3 days ago

Last reply by cor-el 2 days ago

problem with update 20 oktober 2020 Android Tablet Samsung 7.0 .

I use Fire Fox on computer tablet en telefoon. On Tablet Samsung 7.0 after update 20 oktober 2020 it don't work any more. I dit delete it an instale it new. But i can't … (read more)

I use Fire Fox on computer tablet en telefoon. On Tablet Samsung 7.0 after update 20 oktober 2020 it don't work any more. I dit delete it an instale it new. But i can't sign in or sync with cupmuter. Help please. Marian van Soest Netherlands


mvansoest14@gmail.com

Asked by mvansoest14 4 days ago

Bookmarks v81 - Just Access, Not Create Another Tab

Hi All, I want to access ABC News, then change to viewing NBC News, etc. I just want to go from one bookmarked site to another with the least amount of hassle - just like… (read more)

Hi All,

I want to access ABC News, then change to viewing NBC News, etc. I just want to go from one bookmarked site to another with the least amount of hassle - just like how the desktop version works.

Q #1) With android v81 I tap the menu 3dots, select Bookmarks dropdown, tap on the Bookmark name/URL, it opens but as a new tab (3 steps). I must eventually close this tab >Select tabs icon, tap X to close that tab, then select the tab I just left. This is now SIX STEPS. I just want one open tab and change that URL to other bookmarked sites. I can't find a way to do this, or setting to change.

In the previous version I would I would tap the address bar, it defaulted to viewing Bookmarks tab. I selected a bookmark and the page would open - Done. This was TWO STEPS.

Q #2) BOOKMARK ORDER: "We listened to what features you want...blah blah". Is there a way to reorder bookmarks? Our bookmarks migrated into v81 are not alphabetical, by date saved, by URL, or even in their order from the previous version. This is just odd. Does anyone know the criteria on how v81 reordered bookmarks?

The previous version put new bookmarks at the very bottom of the list. People hated this and asked year after for the ability to rearrange their order. It's a tiny ask, 60 minutes worth of code. Many just don't want to push their highly personal bookmarks through a server (Create account -Sync with PC). To get their list order Android users would remove all bookmarks then add them by one in the order they want, doing this several times a year as the list changes. Mozilla has allowed the reorder of Bookmarks in the desktop version since it's inception. So there's has to be an ulterior motive why they won't allow this with mobile devices.

Asked by AZMedia 4 days ago

Firefox root CA Cert Import

I'm trying to import a CA cert on Firefox on android, there isn't a way to import the same way as on the desktop version, from settings. I've tried putting the CA Cert on… (read more)

I'm trying to import a CA cert on Firefox on android, there isn't a way to import the same way as on the desktop version, from settings. I've tried putting the CA Cert on a website and downloading it, I've read that using this method Firefox would recognize that it is a CA cert, and offer to install it. I've also tried using the file:///path/to/ca/cert.crt but it just opens it as a text file.

how can I import a CA cert file on Firefox Android? is there an add-on, or ADB command? a way with root on android? a separate app to import it? How is this done?

Asked by jerry64 4 days ago

Downloading issue on latest update

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd. I was … (read more)

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd.

I was trying to download a pdf from my banking app which never had an issue before. I get the download failed in the notifications dropdown men. I don't know if it makes any difference but it's always 2 messages and they recur every day. Not sure what It was that I was trying to download this last time but it's still trying to get the file. (pdf) I just want it to stop. I will use Dolphin or something to get files until it is fixed in Firefox. I delete cache, quit, close all tabs etc. I had already tried the uninstall & reinstall to no avail. Whatever it's still trying to get its a pdf also. Note 9 One UI 2.0. Android 10

Asked by moodyX2 5 days ago

Last reply by Seburo 4 days ago

Camera permission Firefox 29.0 Daylight on iPad

I can’t give Firefox permission to acces the camera and mic on my iPad Air. None of the features described in support articles resemble the version I just installed. When… (read more)

I can’t give Firefox permission to acces the camera and mic on my iPad Air. None of the features described in support articles resemble the version I just installed. When I click on the lock in the address bar, no page information is displayed - it behaves like I am just highlighting the URL. The settings menu is very limited and doesn’t include privacy/camera/microphone settings. The website I’m trying to use (doxy.me) simply gives me a pop-up that says the camera is blocked and doesn’t prompt to allow. Neither can I change the permission in system preferences because Firefox isn’t requesting system permission to access the camera and mic, and there’s no option to manually add apps to list of “allowed” apps. Any other suggestions? Very frustrating.

Asked by gcrimoney 5 days ago

Firefox loads homedepot.com webpages very slowly

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.hom… (read more)

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.homedepot.com/p/Milwaukee-15-Amp-1-1-4-in-Stroke-Orbital-SUPER-SAWZALL-Reciprocating-Saw-with-Hard-Case-6538-21/202101594.

I have tried removing all of my add-ons and this does not fix the problem.

Asked by Rumboogy 5 days ago

Last reply by Rumboogy 4 days ago