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  • Archived

Clicking Basic Media Website Buttons Freezes Entire Computer

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I ca… (read more)

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I can't close apps, speak on communication apps like Discord, nor can I even close the tab. I've tried troubleshoot mode, verifying browser file integrity, turning hardware acceleration off, and using older versions of Firefox and the issue seems to persist no matter what I do, I happen to really like this browser and I really want to try and find a solution for these issues. I am always running the latest version of Firefox (90b5) and use windows 8.1. When recording some of my performance data it seems the issue uses all the power my CPU (i-5 6600k) is able to offer. I don't know how to fix this and would really appreciate any help, thank you in advance.

If it helps: https://share.firefox.dev/3pzodOU

Asked by rydawgspam 1 year ago

Last reply by rydawgspam 1 year ago

  • Archived

missing tool on new browser update?

Hi there, got the new and latest and love Mozilla and its on all my devices...However, in the new upgrade,under the old one by or under the little "star" of the browser b… (read more)

Hi there, got the new and latest and love Mozilla and its on all my devices...However, in the new upgrade,under the old one by or under the little "star" of the browser bar where Http shows up etc... there used to be a drop down menu which allowed you to take a "screen shot" and save and copy which I used often enough to notice it was missing or "elsewhere"? Can you educate me as to where to look for that tool now...It was very convenient as part of the bookmark set up before...thanks..


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by cwsproductions 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

freezing computer

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the on… (read more)

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Asked by jarekorn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

iframe content dont show when <details> is set to close.

Hi everyone, When I use <article> <details close ><summary>This is a test</summary> <iframe width="100%" height="300px" frameborder="0" allow… (read more)

Hi everyone,

When I use <article> <details close ><summary>This is a test</summary>

<iframe width="100%" height="300px" frameborder="0" allowfullscreen src="https://framacarte.org/en/map/apparts_88475?scaleControl=false&miniMap=false&scrollWheelZoom=false&zoomControl=true&allowEdit=false&moreControl=true&searchControl=null&tilelayersControl=null&embedControl=null&datalayersControl=true&onLoadPanel=undefined&captionBar=false"></iframe>

<a href="https://framacarte.org/en/map/apparts_88475">See full screen</a>

</details>

The content of the iframe doesn't load when I expand the section.

With <details open> it's works...

Any work around ?

Thanks

Asked by NS134171C 1 year ago

Last reply by TyDraniu 1 year ago

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  • Archived

Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (read more)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

sync desktop from laptop

I reinstalled Firefox on my desktop. I lost all my favorites and bookmarks. I still have them on my laptop. How do I sync, retrieve them form my laptop, not erase them fr… (read more)

I reinstalled Firefox on my desktop. I lost all my favorites and bookmarks. I still have them on my laptop. How do I sync, retrieve them form my laptop, not erase them from by laptop?

Asked by rrdh45 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Menus appearing and then disappearing on websites and other areas.

Hello, So my problem is as follows: When I attempt to click on a drop down menu on a website, the menu appears and then disappears before I click on an option. I can cy… (read more)

Hello,

So my problem is as follows:

When I attempt to click on a drop down menu on a website, the menu appears and then disappears before I click on an option. I can cycle through the menu choices, but can't click on one to select anything.

The other issue is on websites, specifically Instagram it will scroll through photos without clicking on the button to go to the next photo.

I believe it is a preference issue I have checked and just don't know what in the world it can be. Any help would be greatly appreciated!

Asked by tpierc07 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

DEAR SIRS, PLEASE HELP How to remove brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/

DEAR SIRS, PLEASE HELP How to remove Brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/ THANKS RICHARD rightwayspro@gmail.com … (read more)

DEAR SIRS, PLEASE HELP How to remove Brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/

THANKS

RICHARD rightwayspro@gmail.com

Asked by Richard 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox… (read more)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 year ago

Answered by peterachutha 1 year ago

  • Solved
  • Archived

Missing Bookmarks folders

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this p… (read more)

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this point, I just need to know if they're gone forever or if there really is a way to get them back. I got them in a JSON file but it's all hireoglyphics and is no help.

Asked by claycoppedge 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

playing video on you tube

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff … (read more)

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff members help me ; i payment money in the college ' i rent; please heip me thank you so much .

Asked by osengeraphael 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

upgrading Firefox browser then imporrting old version's bookmarks

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do tha… (read more)

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do that please? thanks, all. bob oh, I am on windows 8.1 and FF 89.0

Asked by robert.d.sommer 1 year ago

Answered by robert.d.sommer 1 year ago

  • Archived

Backup bookmarks and Deleting bookmarks

There are 2 problems. I don't know maybe they are related so I'm presenting them both. In the past both processes have worked with no problems. Windows 8.1, latest FireFo… (read more)

There are 2 problems. I don't know maybe they are related so I'm presenting them both. In the past both processes have worked with no problems. Windows 8.1, latest FireFox.

First: Bookmarks Backup Bookmarks tab Show all bookmarks Library opens Import and Backup Backup Bookmarks backup filename window opens pick destination folder - Desktop File name box: bookmarks-2021-06-10.json Save

Only there isn't a file saved on my Desktop. And it's not my computer messing up. I took a snapshot of the Library Bookmarks backup filename window and saved it to the desktop and it worked fine. I thought maybe if I used File Explorer it could find the file bookmarks-2021-06-10.json. It did, but it's still not on the Desktop where I could save it to an external hard drive for a Backup. See attached files.

Second: Bookmarks delete files/folders. I can move files and folders around, just deleting or removing them is a problem.

Method A. Bookmarks tab right click on link or folder I want to delete click Remove Bookmark nothing happens

or Method B. Bookmarks tab Show all Bookmarks Library window opens right click on file/folder want to delete Drop down menu, click Remove Bookmark

or Method C. Bookmarks tab Show all Bookmarks Library window opens choose file to delete Organize drop down menu, click Delete

This is where it gets confusing. For methods B and C sometimes it will delete, sometimes not. Thinking about it, mostly not. I dont know why the difference, I don't think I did anything different to delete one but not the other.

When I open the Bookmarks tab again, I can't tell if the list is the same or not. I don't think it's changed.

I worked really hard on this and then I messed up and lost everything I'd done. So, I started all over, but I don't know if this is as accurate as the first. I hope so.

Please, I'm an old lady simple answers in plain English are always appreciated.

Asked by BernadineAD 1 year ago

Last reply by BernadineAD 1 year ago

  • Archived

Bookmarks and History will not show.

Recently FFox completely collapsed on me, no response to clicks anywhere. So I downloaded and reinstalled the program, only to find exactly the same happening. So I deci… (read more)

Recently FFox completely collapsed on me, no response to clicks anywhere. So I downloaded and reinstalled the program, only to find exactly the same happening.

So I decided on a completely clean install. Before I did that i installed Opera <ptooh> and imported my passwords and bookmarks from FFox.

Haven't as yet found a way of re-importing those items exported, but that's a worry for another day.

First problem is that even when I add Bookmarks using either Ctrl+D or the fancy start to the right of the address bar nothing gets added to Bookmarks.

Recent Bookmarks ?? Nothing

Manage Bookmarks ??? Not a thing.

Next problem is that despite being very active here there and everywhere on the web over the last few days since re-install - I HAVE NO HISTORY !!

Clicking on the three bars top right, and then on History >> Recent History gives me zilch. Nada. Nothing at all.

It took me days to eradicate almost every sign of Edge from this computer, but I'm starting to think that maybe I might like to try it, so please offer me some assistance with my FFox problems.

Asked by bjthedj 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

bookmarks

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is … (read more)

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is ok and the regular drop down is ok.

Asked by digbyquigly 1 year ago

Answered by cor-el 1 year ago

  • Archived

Always get Crash Report box

Why does Crash Report show up every time I open Firefox? and asks to Quit or Restart even after I close all Windows and the Firebox browser? And then Crash Report reappea… (read more)

Why does Crash Report show up every time I open Firefox? and asks to Quit or Restart even after I close all Windows and the Firebox browser? And then Crash Report reappears again the next time I open Firefox? Is this something that can be fixed? If so, please advise. Thanks!

Asked by betsymy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Crashing

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing bp-c85932d0-8800-4e21-b… (read more)

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

bp-c85932d0-8800-4e21-bb94-64c1d0210704

Asked by more.besho 1 year ago

Last reply by FredMcD 1 year ago