All Products Support Forum

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

As stated in title. I have ebay as one of my main page widget-thingys but have also tried typing in the address to the main search bar - it simply will not open, but will in Opera browser just fine. I also changed the address for the box to what it comes up as in Opera, but still won't work.

after reinstalling Firefox, i no longer am able to log into any websites example: you tube, sites, etc. I've check for updates but there's none besides my current version of Firefox which so am in a weird predicament. please help thanks!

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows. There is no error message. It is just that I cannot use my Yahoo email account like I could before the download so I have had to use Chrome with my Yahoo email in order to function. Do you have any suggestions on what I can do to fix things? Thank you.

Hello there people. Before we get started a little info on me. I am old, decrepit and broken plus a little bit of a moron. Now we have that out the way here is my problem. I have a fairly old windows laptop running 8.1. I am absolutly certain that Microsoft are deliberately sabotaging it so it will no longer work! Not to much of a problem as my brother has given me a Mac. My problem is when I try to sync things on the Mac. Everything seems to be in a different place or hidden on the Mac. Is there a way I can get firefox to look exactly the same on the Mac as it does on windows?

If you need any more info I will gladly supply it if I can.

Many thanks Mark

Getting sick of this crap that everything has to have this BLACKNESS crap in it, 13% of the population shoved in everything, You never see Asians, or any other race now, it's always this black crap, everything in now divershittyfied.

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. Someone changed the way it is coming up and it's showing two stars with one review from Yelp? Please help me. This is not fair?

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters or greeting cards do not arrive in my email account. I have checked with the sender and they have definitely been sent to the correct address but never arrive. Commander claim there is no firewall to prevent this from happening. Is there a Firefox firewall that is stopping these emails?? Many thanks, Steve