All Products Support Forum

FredMcD you asked if I could post a link to the Map . . this is the link to the page that has the map. Normally it would simply pop up as Elk Grove Village as that is the website this is in, but it does not and I can not enter the name of the city in the box provided. The map is at the bottom of this page.

https://www.elkgrove.org/i-want-to/contact-the-village

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me...

PD: im finding proof, its too damn slow...

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. Someone changed the way it is coming up and it's showing two stars with one review from Yelp? Please help me. This is not fair?

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please.

I listen to songs online from a website Naija Crawl. Some of its songs or pages crash when I use FireFox browser but work properly in other Browsers.

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on Windows 8 and I have the latest version of firefox. In plug ins my codec is set on always activate as is Widevine CDM. I tried unchecking 'play DRM controlled content' in settings then checked it again and it has come up with Widevine CDM will be installed shortly, but nothing has happened.

many thanks, frances

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

What have you people done????????????? I upgraded to this 106.0.1 and you have DISABLED MY ABILITY TO RUN BATCH FILES ON MY COMPUTER!!!!!!!!!!!!!!!!!!

ARE YOU F'ING SERIOUS???????

MY WHOLE DAY IS SPENT RUNNING BATCH FILES!!!!!!!!!!!!!!!!!!!!!!!!!!

WHY WHY WHY WHY DO I CONTINUE TO USE FIREFOX WHYWHY WHY WHY

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.