All Products Support Forum

Why, why why? Why is every step forward (supposedly) for Firefox a step back for my experience?

Why do you continue to break things instead of fix them? Why?

Okay, enough of my rhetorical questions, here is my real question:

With my install of 78.8.0, my tabs moved above the location bar again. How do I get them back to below?

Transferred Firefox and other programs to new computer; however, my Google toolbar (especially bookmarks of concern) did not transfer. I downloaded it again (more than once); it shows up on my Tools/Addo-ons as enabled but does not show up on the View/Toolbar section (never since new computer). I uninstalled and reinstalled, but no luck. What now?

In facebook there's the option to take pictures using your webcam directly on their site. It worked perfectly untill April or so when it stopped recognizing the device. Everything is up to date...so what could be the problem?

This happened

Every time Firefox opened

== in April

Windows 7, wide screen monitor, script overlap as well in some areas. Font size has no effect. As an example on the Netflix site the the box which allows a choice of DVD or Bluray overlaps the remove X line. As far a script its as if the line space between two lines is halved.

This happened

Every time Firefox opened

== I switched to a wide screen monitor

my old laptop fried and i have pulled out the C: drive from it and plugged it into my new desktop computer (the location of the old drive is now "J:") and want to move the FF bookmarks from that old profile/drive to my new desktop C: drive. how do i accomplish this? my old computer was running FF 3.5 windows 7 ultimate, my new computer is running FF 3.6 and is running windows 7 home premium

I cannot access my Firefox browser because the "Ask" search engine has completely captured it. How do I delete Ask.

This happened

Every time Firefox opened

== I'm not sure

After upgrading my namoroka browsers to Firefox 3.6 alpha my bookmarks disappeared. I can no longer enter my old namoroka browsers and when i import bookmarks I only get the Firefox default bookmarks from today (5/3/10). please help.

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100119 Namoroka/3.6

When ever I open Firefox it says "unable to connect" but internet explorer can connect. This started yesturday. I had been online with firefox then I closed the window and ten minutes later when I tried to get back on it started this unable to connect.

This happened

Every time Firefox opened

I tried to open Firefox yesturday.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CPDTDF)

My sweetheart can't see font well except for that which is very bold. Chasnging the SIZE of font is too cumbersome for him because it enlarges the entire page and means he has to scroll everywhere to see everything he wants to see. We can't seem to locate an option to just make all of the font on screen go bold, rather than larger...

We are developing a Flash game. Since we upgraded from Firefox 3.5 to 3.6 we have noticed a strange performance issue. Our game uses http to make requests for assets that are loaded into the game. Since the browser upgrade, there is at least a 10 second delay each time Flash tries to load image data that has already been cached. The strange thing is that if you minimize the browser, the request comes through instantly.

We confirmed this behavior using an extension called HttpFox which allows you to view incoming and outgoing requests. We also reverted back to Firefox 3.5 and confirmed that the issue did not occur in that version. Additionally, we've confirmed that this issue does not occur in either IE8 or Chrome for Windows.

This happened

Every time Firefox opened

== We upgraded to Firefox 3.6

i wanna delete some passwords i saved to Firefox on my computer. But i don't know how to access that information.

This happened

Not sure how often

Can the enter key on the numeric keypad be used to function like a tab key like it will while running Internet Explorer?

This happened

Every time Firefox opened

New computer. Downloaded Firefox as my default browser. No previous bookmarked sites migrated. This computer system seems unwilling to open my profile to retrieve bookmarked sites stored in Firefox. How can I find/restore all my old bookmarks?

When right-clicking an image, hyperlink, etc., the "Properties" button is not in the drop-down list as it has always been in previous Firefox versions.

This happened

Every time Firefox opened

== Installation of Firefox version 3.6.3

I want to take the Mozilla Foxfire program completely off my computer. Where is a live person to help with this issue?

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; InfoPath.2; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page.

This happened

Every time Firefox opened

== 2 months ago?