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Firefox update will not download completely

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been tryi… (read more)

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.

Asked by mmilitti 1 year ago

Answered by mmilitti 1 year ago

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add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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THIS IS NOT CUSTOMER SUPPORT

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE. THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOME… (read more)

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

Asked by NONEOFYOURBUSINESS 1 year ago

Last reply by James 1 year ago

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Import profile from old Firefox installation on Win 7 to new installation on Win 10Pro

Can I transfer my existing Firefox profile on the Windows 7 machine to a new installation on a new Win10Pro machine by copying the profile from the "AppData" location ont… (read more)

Can I transfer my existing Firefox profile on the Windows 7 machine to a new installation on a new Win10Pro machine by copying the profile from the "AppData" location onto a pen drive, and then copying that into the comparable folder in the new machine.

I assume if I can I will then need to make the copied profile the default one using profile manager?

Asked by lionladysf 5 months ago

Answered by lionladysf 5 months ago

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May I login without "Enable two-step authentication"?

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'ca… (read more)

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'cancel setup', the login will be stopped. I do not want to enable that and I do not want to be forced to install any app and I do not want to install "authy desktop" .

I have used that account before, and have submitted some extensions already. I do not know why I have to use two-step authentication.

How could I login then?

Please.

Asked by pftsao 1 year ago

Answered by Paul 1 year ago

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Full screen having a "border" lately showing some of the site underneath.

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's re… (read more)

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's really annoying. I can't tell if it happened in a recent update as those happen automatically. But it's just been the past few days. I use 113.0 (64) right now. I'm sending a screenshot of how it looks.

Asked by birjon1 1 year ago

Answered by TyDraniu 1 year ago

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Removing "Other Bookmarks"

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for … (read more)

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for its members is beyond me, no wonder its popularity is shrinking. I need a new solution that works for mercy sake, I am at the end of my rope with this issue.

Asked by Fiascokid 1 year ago

Answered by cor-el 1 year ago

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How to prevent sites knowing when I select text?

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.) However, when I try to select the email address, Outlook seems to know I've sele… (read more)

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?

Asked by MartyJames 1 year ago

Answered by cor-el 1 year ago

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website problems after update

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... n… (read more)

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... now after the update installed, shopify is trying to validate whether I am a human and verify the browser. Resulting in an endless loop of identifying myself as a human and it trying to validate the browser.

Asked by 73545.666 9 months ago

Last reply by cor-el 9 months ago

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history

Two issues: 1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' .… (read more)

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Asked by campgraves 11 months ago

Answered by cor-el 11 months ago

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program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (read more)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Asked by sciencemagic 10 months ago

Answered by Paul 9 months ago

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Firefox update

Since I updated to FF91, I'm seeing 11 - 18 FF images in the task manager. What has happened, should I be concerned and do I need to get more memory. I currently have 6… (read more)

Since I updated to FF91, I'm seeing 11 - 18 FF images in the task manager. What has happened, should I be concerned and do I need to get more memory. I currently have 6G running Windows 7?

Asked by dobrphi 1 year ago

Answered by cor-el 1 year ago

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Get rid of address bar search

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preference… (read more)

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preferences have all been offered as fixes to eliminate searching in the address bar, but none of them are currently working for me in FF 102.0.1:

Do about:config; search for the browser.urlbar.suggest.searches preference setting it to false.

Also browser.fixup.alternate.enabled needs to be set to false Also browser.urlbar.oneOffSearches = false

Also to disable searching when typing an address (e.g. the URI fails to resolve and it tries to use a search engine) turn keyword.enabled to false.

What does work?

Asked by schmibble 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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a site does not display properly

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The pag… (read more)

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Asked by Oldjon 4 months ago

Answered by cor-el 4 months ago

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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 year ago

Last reply by Buddy2014 1 year ago