All Products Community Forum

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the cursor changes from an active hand to just the regular cursor shape and nothing will be active in the window. This isnt a problem on my phone or when using Chrome on the same desktop. Is there any chance of resolving this with these versions of Windows and Firefox?

Dear community,

I'm planning to change my email provider and during the transition period I need to have the old and new accounts running concurrently. The help article states:

".....you can create additional profiles, each with their own set of account configurations, messages, etc. (Note, each profile can access multiple email accounts''.) .

but I can't see how this would work. If anyone can explain in simple terms how to achieve this, or point me to the relevant information I should be most grateful.

I am looking to be able to INDEPENDENTLY close Firefox (Standard) windows separate from those running in a Private session.

ATM, it does not seem possible to close just one type of Firefox session without the other.

I see this possibly as a simple about:config switch which would allow one to close ALL Standard or Private windows with the respective system tray icon's "Close (All) Windows" OR the Menu's Exit selection. No other behaviors need change.

USE CASE: I frequently use both types of windows and will sometimes close Firefox Standard and unintentionally loose tabs I have not saved in Private.

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Yes, I'm running unsupported Win 7

And yes, I could not find anything in the "help" system that related.

I maintain a Hotmail account and copy traffic to my local system. Upon reboot Thunderbird shows some files from 2024 and no local folders where I stored all my re-directed traffic.

I've run some system / disk checks and no obvious problems.

Any thoughts besides upgrading to current OS etc? Is there a Thunderbird backup solution to move files away from the active drive to protect them?

Hello,

It was good to see on today's (2nd June '26) flyer that I can get the free Firefox VPN, excellent for my laptop. I took my previous one off because it was clogging everything up.

I am from the UK and living in Spain. I have recently bought a Firestick but cannot get any UK programmes due to regional restrictions, so I need a VPN to get round those.

Proton VPN offer a free service that I can put on to the Firestick. Their site gives you the instructions. My question therefore is, can I put the Firefox VPN onto the Firestick and if so, how? It makes sense to have all your VPNs in one place. Kind regards Mike

Bought a new Windows 11 computer. What sort of problems may I have transferring my data from Windows 7 Vista to windows 11. Any suggestions or instruction will be greatly appreciated. Thanks so much for your help..

This is the screen I get when I follow the instructions from the first denial screen:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

the last time I received an email update on my desktop PC (Win 7 Pro) was 4:08PM (yes, PM) for one account and 4:44AM (yes, AM) for the other account. On my phone, the 4:08PM is the same but the other email account recd an update at 3:17PM.

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.