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  • Archived

Email address and Facebook

Two days ago I tried to log into my Facebook account of several years and was told my email address was not connected to the account. Having tried every which way possibl… (read more)

Two days ago I tried to log into my Facebook account of several years and was told my email address was not connected to the account. Having tried every which way possible to log in I simply cannot . Now I am being treated like a criminal by Facebook. Their website suggests I contact my emil provider hence this mail.

Asked by monica165 2 years ago

Last reply by James (On Leave) 2 years ago

  • Archived

Change Search Data Input

Hi Everyone, I've just installed (clean) version 115.0.2, and can't get back to my previous layout. The default engine is set to DuckDuckGo, and Privacy Essentials is ins… (read more)

Hi Everyone, I've just installed (clean) version 115.0.2, and can't get back to my previous layout. The default engine is set to DuckDuckGo, and Privacy Essentials is installed too. Although the front page of FireFox shows a search box in the main body, when I type into it, the information is transferred to the DDG search box in the Toolbar. How can I get back to where things were before -- i.e. I could type into the main page box and DDG would happily search from there. Thank you,

Ian

Asked by Ian 1 year ago

Last reply by Ian 1 year ago

  • Archived

firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.ht… (read more)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Asked by Fraidy 3 years ago

Last reply by Fraidy 3 years ago

  • Archived

Firefox 102.0.1.8221 launch causes Windows 7 64bit to reboot

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored … (read more)

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Asked by JabbaLeChat 2 years ago

Last reply by JabbaLeChat 2 years ago

  • Archived

Automatically "Find in Page" in New Tab from a link ?

Hi there :) Is it possible to make a link open a new tab with "Find in Page" automatically enabled so that people do not have to ctrl-F or click on "edit" to have t… (read more)

Hi there :)

Is it possible to make a link open a new tab with "Find in Page" automatically enabled so that people do not have to ctrl-F or click on "edit" to have the search open (as many people do not even know that option is there !!!) ?

Many thanks

Zoe

Asked by Zoe Ballz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

PK not found (e1)

As of two to three days ago (ca 20/05/22) when navigating to a website (regardless of whether it has been previously visited or not) a message appears stating "PK not fou… (read more)

As of two to three days ago (ca 20/05/22) when navigating to a website (regardless of whether it has been previously visited or not) a message appears stating "PK not found (e1)". I have to click it in order to view the website. Sometimes the message also has a checkbox stating "Allow notifications like this from www.example.com to take you to their tab". I am using the latest FFox 100.0.2 and am fairly sure the problem started after the update before the last one (the last one was this morning 22/05/22).

Asked by bdweiler 3 years ago

Last reply by bdweiler 3 years ago

  • Archived

How to add a search engine? I don't want an Add-On or Extension. Just another search engine.

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozi… (read more)

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozilla.org/en-CA/firefox/extensions/category/search-tools/ What has this got to do with adding a search engine to the browser? Must be a mistake.

Asked by moz2u 3 years ago

Last reply by AliceWyman 3 years ago

  • Archived

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Firefox does not always render pages on eBay correctly

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26a… (read more)

Asked by Oldjon 3 years ago

Answered by Oldjon 3 years ago

  • Archived

web site support

I realize this may not be a browser issue. But, I'm pulling my hair out trying to find a solution to my problem and I'm hoping someone at Firefox may have a solution or s… (read more)

I realize this may not be a browser issue. But, I'm pulling my hair out trying to find a solution to my problem and I'm hoping someone at Firefox may have a solution or suggestion. My problem is, how in the world do I get help or support with my Yahoo email account. Yes, the site has help and support links, but you have to pay to use the. Frankly, rather bazaar you have to pay for support when you're the client. So, does anyone at Firefox have a solution or suggestion to access help/support to Yahoo emails accounts or Yahoo without paying for the support? Thank you.

Asked by sciencemagic 3 years ago

Last reply by sciencemagic 3 years ago

  • Archived

"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (read more)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 3 years ago

Last reply by cor-el 3 years ago

  • Archived

(Not Responding)

PC / Windows 7 (yes, still) / Firefox 100.0.2 : Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), … (read more)

PC / Windows 7 (yes, still) / Firefox 100.0.2 :

Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), the download is unusually slow, with such screen notices (attached) appearing.

The "gray bar" across the bottom (which, as I understand it, indicates buffering/caching activity) immediately loads up about .25%, then awaits the video to play . . . and then it sits there and goes through any combination of the attached .jpgs.

Quite often, regardless of how many tabs are open (perhaps a half dozen), the (Not Responding) message will show up, and then it's just wait it out (usually 15-45 seconds).

Any solutions / comments / directions-to-point-me-in?

Appreciated. Thank you.

Asked by Hikermann 3 years ago

Last reply by LudditePro 3 years ago