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Private window closes while Windows is locked, Main window stays open

[Windows 11 22H2, Firefox 117.0.1 (64-bit)] i often have a Main and Private window open concurrently. All too often the Private window will close while Windows is locked… (read more)

[Windows 11 22H2, Firefox 117.0.1 (64-bit)]

i often have a Main and Private window open concurrently. All too often the Private window will close while Windows is locked - Sleep or Hibernate - but the Main window always stays open. The results range from annoying to extremely aggravating.

Other than saving the open tabs as needed = assuming I remember, to reopen every time this occurs.

Why is this occurring, and h9w can I fix it?

Asked by g.bc 6 days ago

After Windows11 last udates, audio disabled in only the Firfox browser

Hello, After Windows11 last udates, audio disabled in only the Firfox browser (such as when using Youtube and all other audio included sites) while audio working properl… (read more)

Hello,

After Windows11 last udates, audio disabled in only the Firfox browser (such as when using Youtube and all other audio included sites) while audio working properly in Microsoft internet browser and in rest of my PC apps, I tried many ways including update firefoxB , tweaking windows11 but all with no result.

Thank you

Asked by blackbtemp 6 days ago

Last reply by blackbtemp 6 days ago

Profile Missing "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Unable to Open or Uninstall Firefox

I have been running into an issue any time that I try to open Firefox, I recive a pop up stating "Your Firefox profile cannot be loaded. It may be missing or inaccessible… (read more)

I have been running into an issue any time that I try to open Firefox, I recive a pop up stating "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have tried all of the suggestions noted within the Mozilla support and documentation.

I am running Windows 11 and was using my machine normally. I cleared the cache within Firefox under the settings and was able to use the browser for 20 more minutes without any issue. I tried to open a second Firefox window and received the Profile Missing error. From here I closed out instance of Firefox which I had open and tried to open up Firefox again. I was greeted with the same "Profile Missing" error.

When I navigate to the location of the Firefox profile (%APPDATA%\Mozilla\Firefox\Profiles\) there exists a profiles.ini file along with a "Profiles" folder.

I have tried deleting the profiles.ini file, as the Mozilla documentation says that doing so will cause Firefox to generate a new profile, however after doing so I continue to receive the "Profile Missing" error.

I am unable to access the Profile Manager within Firefox to make changes to a profile or create a new one as stated within the Mozilla documentation, due to the application being blocked by the "Profile Missing" error causing the browser not to open.

Asked by micahpstovall 1 week ago

Last reply by micahpstovall 6 days ago

How to make all firefox windows open on one monitor when I launch firefox

I use two monitors, and I have multiple firefox windows open at once. When I turn on my pc and open firefox, the windows almost randomly position themselves on both monit… (read more)

I use two monitors, and I have multiple firefox windows open at once. When I turn on my pc and open firefox, the windows almost randomly position themselves on both monitors, sometimes they are not maximised either. How can I change this behavior so that all my firefox windows open, maximised, on one monitor rather than both?

Asked by connor.vickers 5 days ago

Installing Firefox under a different account.

I need to install Firefox on a new laptop under an existing account, but a new account was already created on the new device. All it will let me do is reinstall under the… (read more)

I need to install Firefox on a new laptop under an existing account, but a new account was already created on the new device. All it will let me do is reinstall under the newly created account.

Asked by mikegirardelli 5 days ago

Can no longer access emails using Thunderbird or Firefox

Please HELP -- I can no longer use Thunderbird or Firefox to access my emails at the University of Vermon (UVM). For over about 2 months after the Univ. of Vermo… (read more)

Asked by lberkett 5 days ago

html5 videos not loading with infiniteajaxscroll

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, … (read more)

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, stay loading. Works fine on Edge browser and Android browser.

Using latest Firefox.

Asked by madromas 6 days ago

Last reply by madromas 4 days ago

Firefox even in safe mode unresponsive to some websites

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiti… (read more)

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

Asked by Paul Kinzelman 1 week ago

Last reply by Paul Kinzelman 4 days ago

"The System cannot find the file specified" When running a repackaged installer

Following this guide Added some extensions (core/distribution/extensions), added autoconfig (js in core/defaults/prefs and cfg in core), put a user.js in core/defaults/… (read more)

Following this guide

Added some extensions (core/distribution/extensions), added autoconfig (js in core/defaults/prefs and cfg in core), put a user.js in core/defaults/profile with a userchrome.css in core/defaults/profile/chrome)

Then repackaged (step 4), did step 5 and 6 however when the newly formed installer is run I get a 7-zip error saying "the system cannot find the file specified". The originally installer works so it must be something that I am doing

Asked by dudes196 3 days ago

scrubbing youtube while on bluetooth headphones produces crackling and popping

I just purchased bose 700s and I can hear noises for a fraction of a second every time I move the video forward beyond what is already in the buffer. On chrome the scrubb… (read more)

I just purchased bose 700s and I can hear noises for a fraction of a second every time I move the video forward beyond what is already in the buffer. On chrome the scrubbing is perfectly fine.

It is really annoying, any help? Thanks!

pd. I noticed this doesn't happen with another pair of headphones so the 700s in themselves play a factor. However it never happens when using chrome so I guess is the combination of the two-

Asked by pablomonteserin 2 months ago

Last reply by pablomonteserin 3 days ago

Set sRGB gamma to 2.2?

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management? In case this is not possible, could the devs … (read more)

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management?

In case this is not possible, could the devs please consider adding this option? SRGB piecewise function is not appropriate for LCD displays with contrast ratios below 2000:1.

Asked by alexitq 2 days ago

Last reply by alexitq 2 days ago

opening links

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would b… (read more)

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would be the preferred option. When I'm in a tab and there's a link I click on I do not want to lose what I'm currently in, I want the link to open in a NEW tab. This has really gotten annoying!

Asked by Delmond 3 days ago

Last reply by Delmond 1 day ago

Youtube search/top bar darkens if my cursor isn't over it

(first question, new to firefox, sorry if i did anything wrong!) On youtube there's the top bar, including the search bar, youtube home, notifications, your accounts, et… (read more)

(first question, new to firefox, sorry if i did anything wrong!)

On youtube there's the top bar, including the search bar, youtube home, notifications, your accounts, etc.. If my mouse isn't hovering directly over this area, it becomes darker, such as the whites turning into grays. What setting in about:config should i change to make it stay light and, well, normal, no matter where my cursor is?

Asked by Sezija 2 days ago

Last reply by Sezija 1 day ago

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (read more)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 1 month ago

Last reply by guidox11 4 hours ago

I changed to a new computer. When I moved my Thunderbird email accounts, my address books were empty. How do I retrieve my address books?

Please tell me how to get my address books back after moving to a new computer. I have thunderbird, and I've gotten my inbox moved, but my address books are empty. I had … (read more)

Please tell me how to get my address books back after moving to a new computer. I have thunderbird, and I've gotten my inbox moved, but my address books are empty. I had hundreds of contacts. How do I get them back. I've tried the import tab but it only wants to import from a file on my computer. As I understand it, my provider keeps data such as this, I just need to know how to access it. My internet provider is Optimum/

Asked by Mimi2 1 hour ago