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Some pages will not load or load correctly.

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does no… (read more)

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does not load it just brings up a white screen. I deleted all my temp files, and anything else I could think of that may be preventing it, but that did not work. In fact after doing this I have not been able to access my USAA account, it takes me to the log in screen and once I put in my user name it just keeps asking for the user name, it does not go any further. The pages are loading correctly with the Comodo IceDragon browser which I believe is very similar to Firefox.

I would very much like to get this issue resolved. I hope to get a response soon.

Asked by Sargon_Starblade 8 months ago

Answered by jonzn4SUSE 8 months ago

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Firefox adds national suffix to the website

Hi, I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is us… (read more)

Hi,

I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is useless to me because I don't know German.

Could you help me with that?

Asked by malecek1 8 months ago

Answered by cor-el 8 months ago

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big crash after UI changes

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in a… (read more)

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in about:config site with the parameter "ui.textScaleFactor" with a value of 100 it will be fixed. but by mistake i changed it to 10 insted of 100 so when i open firefox i have a super big black screen

most of my problems are i can't reinstall firefox because it made the same weird big ui problem. There is any way to fix it?

thanks in advance

Asked by martinrizzi7 7 months ago

Answered by Terry 7 months ago

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Not receiving any emails to confirm my identity

To confirm that the Firefox account belongs to me, I have to use the Google Authenticator app to confirm my identity, but I no longer have access to it. Therefore, I want… (read more)

To confirm that the Firefox account belongs to me, I have to use the Google Authenticator app to confirm my identity, but I no longer have access to it. Therefore, I want to confirm my identity through my email. So I press the link to get an email, but even though I have access to the email and firefox sends an email to the correct email, I don't get an email despite waiting 5 minutes. I cannot confirm that this is my account even though I am logged in here and in the browser itself.

Asked by JLN 6 months ago

Answered by JLN 6 months ago

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disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by s.a.dzwonek 4 months ago

Answered by cor-el 4 months ago

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Trying to open a normal firefox windows opens the private window for some reason

When i just try to open firefox it opens a private window thats not even in private mode and it won;t let me open a normal firefox window. This happened after the latest … (read more)

When i just try to open firefox it opens a private window thats not even in private mode and it won;t let me open a normal firefox window. This happened after the latest firefox nightly update.

Asked by Tristan Keating 4 months ago

Answered by Tristan Keating 4 months ago

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Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 4 months ago

Answered by Tricia_TD 3 months ago

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Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (read more)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 2 months ago

Answered by Paul 2 months ago

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The website is having trouble loading

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact … (read more)

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact the site, but it remains unresponsive. Does Brave have a problem loading the website?

Asked by johnmaclain789 1 month ago

Last reply by Paul 1 month ago

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Websites do not display correctly on Linux

Good morning, I have strange issue. Websites on my Manjaro Linux (GNOME desktop enviroment, using Wayland and Xorg) are not displaying correctly. Sometimes there are whit… (read more)

Good morning, I have strange issue. Websites on my Manjaro Linux (GNOME desktop enviroment, using Wayland and Xorg) are not displaying correctly. Sometimes there are white fonts on white background-color, sometimes black fonts on black background. Sometimes where the bg should be white, it is black. I have Firefox Sync between my firefox browser on Windows 11 and Manjaro. Every setting in both browsers are the same. I tried to follow the instructions, like removing history, cache, cookies, turning off hardware acceleration etc. I just have no idea what to do now.

Asked by DerekTDR 1 month ago

Answered by Mich 1 month ago

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Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (read more)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Asked by chris1810 1 week ago

Answered by chris1810 1 week ago

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My laptop won't let me live stream

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off th… (read more)

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off the enhanced protection, but this does not have any effect, even though the website shows up as having had the protection disabled. I don't know whether I need to do anything in Firefox settings.

I was advised to use Google Chrome, and that browser does let me enter, but I prefer to stay with Firefox for all my browsing. I am an elderly person, and have to work harder than my children and grandchildren to keep up-to-date. If you could help me with some very clear instructions with the minumum of technical jargon I would be most grateful. I submit below a screenshot of what I see on the site despite the protection having been switched off on the little shield.

Asked by gbedani 1 year ago

Answered by jonzn4SUSE 1 year ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 7 months ago

Answered by InfernalLord 7 months ago

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Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 6 months ago

Answered by Daria 6 months ago

  • Solved

No Sound in Firefox

I have Win 11 pro, Computer is new. I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before). Other brow… (read more)

I have Win 11 pro, Computer is new.

I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before).

Other browser like Chrome and Opera are fine.

I have cleared cache, reset firefox and the usual troubleshooting (including if the tab is on mute).

All sound drivers are up to date.

Can anyone help?

Asked by mbakrania 5 months ago

Answered by mbakrania 5 months ago

  • Solved

Firefox Color Management/Profile Not Being Used

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_manageme… (read more)

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_management.mode 1 (my typical setting) and 2 (the default), and neither seems to fix the issue. The same issue exists in a fresh profile. I'd roll back to test an earlier version of FF, but it seems that's no longer easily possible. Edge is displaying colors properly.

Any ideas or known bugs?

Asked by nrbelex 4 months ago

Answered by nrbelex 3 months ago

  • Solved

Canvas, Calendar and assignments not visible on firefox

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but… (read more)

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but when i tried to use safe mode and do the same in Firefox i wasn't able to get it to work. Video Link for the Screen Recording Done in safe mode

Asked by Bhalu 3 months ago

Answered by Bhalu 3 months ago