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Not Capable Reset Firefox And Start Fresh New

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my… (read more)

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

  • If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

Asked by David Cloud 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Why is my Firefox browser not synchronising with my other laptop?

Good evening, I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been … (read more)

Good evening,

I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been trying on and off for weeks, to synchronise my FF browser, with all open tabs, history and bookmarks, but all to no avail. I do everything the sync instruction tells me to do, but nothing happens. I am getting desparate, because my old laptop has a problem (hardware, nothing that could prevent synchronising) and is still under warranty, but time is running out!

Will anybody help here, and how do I receive answers?

Asked by hendrick.russell 3 weeks ago

Answered by hendrick.russell 3 weeks ago

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'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (read more)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 3 weeks ago

Answered by zeroknight 3 weeks ago

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Browser is installed twice

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date. I ca… (read more)

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date.

I can uninstall the 122.0.1 version. I cannot uninstall the 100.0 version.

100.0 says it is up to date but in the top right corner there is a box that says: Update available Firefox couldn't update automatically. Download the new version - you won't lose saved information or customizations.

If I tell it to download I get the 122.0.1 version installed separately from the 100.0 version.

How do I get only ONE installation of Firefox?

Asked by MNH 2 weeks ago

Answered by MNH 2 weeks ago

  • Solved
  • Archived

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

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Firefox blocks website main image

Hello, I have requested support for this issue multiple times. Please assist. Firefox always displayed my website main image until the latest update. Now on any device … (read more)

Hello,

I have requested support for this issue multiple times. Please assist.

Firefox always displayed my website main image until the latest update. Now on any device that uses the Firefox browser my main website homepage image does not display leaving a huge white area on the homepage. This of course is now a major issue that did not exist with this same image before.

Nothing has changed in the programming of my website which is why I need support from your tech and if anything is blocked could Firefox please unblock my main image to show on all Firefox browsers?

Website: https://herlifetherapist.com

I look forward to your quick response.

Thank you

Asked by Mimi 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 1 year ago

Answered by FredMcD 1 year ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 1 week ago

Answered by cor-el 1 week ago

  • Solved

I'm confused about my password.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's … (read more)

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

Asked by brad22 1 month ago

Answered by cor-el 1 month ago

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  • Archived

browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (read more)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

  • Solved

How to vary behavior when handling PDFs: download some, show others

When Content Type PDF is set to Open in Firefox in Settings, some hyperlinks (see 'Download PDF' on https://arxiv.org/abs/2402.00923) will navigate to the hosted PDF with… (read more)

When Content Type PDF is set to Open in Firefox in Settings, some hyperlinks (see 'Download PDF' on https://arxiv.org/abs/2402.00923) will navigate to the hosted PDF without downloading to my computer. Others (see 'Download PDF' on https://www.overleaf.com/project/65c142c6d78ec5a8a34636b0) will download to my device then open the downloaded file in browser. (I am also interested in what causes this distinction in the first place.)

When it is set to Save File, both types of links will download to my device without opening.

In my experience with other browsers, the behavior is similar to the first case, but downloaded files are not opened upon finishing downloading, only doing so if the file is clicked on in the download menu during or after downloading. Is there any way to replicate this behavior?

Asked by Tbw 3 weeks ago

Answered by zeroknight 3 weeks ago

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The website is having trouble loading

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact … (read more)

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact the site, but it remains unresponsive. Does Brave have a problem loading the website?

Asked by johnmaclain789 1 year ago

Last reply by Paul 1 year ago

  • Solved

Bookmark Backups

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out … (read more)

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out there weren't being synced recently and don't have the bookmark backups in my file list anywhere. Have tried many data recovery software to no avail, if there's a possibility I could have access to my last few bookmark updates to the cloud that would save many headaches Thanking you

Asked by eijatv 4 months ago

Answered by cor-el 4 months ago