Showing questions tagged: Show all questions
  • Archived

Email Link freezes Firefox for twenty seconds

Win10 - I was originally using a 3rd party addon, and experiencing this problem. I tried a few of them and they all did the same thing: the screen froze for about 20 seco… (read more)

Win10 - I was originally using a 3rd party addon, and experiencing this problem. I tried a few of them and they all did the same thing: the screen froze for about 20 seconds, then switched over to a new email in my Outlook (desktop) program, which had already been open (i.e. FF didn't have to wait for the program to open). I tried this from Chrome, and it worked instantly (so, the underlying functions work just fine). I got rid of the addon (I had tried a few of them) and just used the built-in Alf-F "Email link" function; it did the same thing. Right now my only quick method is to use Chrome, but I'd prefer Firefox instead. I appreciate any help.

Asked by rich_vanasse 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't Log into yahoo account

Hi, I need help. Firefox is blocking my mss_burr from logging into youtube. I can log in with my other account, But I need access to info on my mss_burr to gain access … (read more)

Hi,

I need help. Firefox is blocking my mss_burr from logging into youtube. I can log in with my other account, But I need access to info on my mss_burr to gain access to my channel list. I have no issue through Google chrome.

Please help. I dont want to have to leave Firefox for chrome permanently.

MssBurr,

Asked by mss_burr 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

unable to load images from www.yu7ef.com

unable to load images from www.yu7ef.com with https added the web site does not work. I used to be able to just type www.yu7ef.com and it worked. how can I fix what you … (read more)

unable to load images from www.yu7ef.com with https added the web site does not work. I used to be able to just type www.yu7ef.com and it worked. how can I fix what you broke. typical programmers can't leave well enough alone just have to break what is working for the majority of users

Asked by greg5ta 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Browser

I have the Moxilla/Firefox browser as default, but Bing opens when I click on Firefox icon. Then when I use the Private extension, I get an error message that there is co… (read more)

I have the Moxilla/Firefox browser as default, but Bing opens when I click on Firefox icon. Then when I use the Private extension, I get an error message that there is conflict, and I cannot use it.

Asked by Laurie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Looking for a solution/work around to the new FF protocols which do not allow exceptions

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpub… (read more)

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

Asked by BertD FireFox 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Ebay Selling Tools not Working in Firefox 94.0.1

Firefox Windows Browser 94.0.1 will not work properly with Ebay Selling Tools. Particular problem is that when I try to do anything with a Listing Template to sell an i… (read more)

Firefox Windows Browser 94.0.1 will not work properly with Ebay Selling Tools. Particular problem is that when I try to do anything with a Listing Template to sell an item on Ebay, when I save the item, the page just spins. (attached). Microsoft Edge works fine. Lot's of suggestions to disable enhanced tracking protection, but that does not make any difference.

Asked by jksu2 6 months ago

Last reply by FredMcD 6 months ago

Won't load any URL

Hello, hope you can help me? I have used FF for many years now with no problems at all. Now for about a month it dose not work at all for me any more. If i click on a lin… (read more)

Hello, hope you can help me?

I have used FF for many years now with no problems at all. Now for about a month it dose not work at all for me any more.

If i click on a link or paste one in. I always get below no matter what. I removed it reinstalled firefox same thing.

Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

TY Aloha

Asked by Limu 3 months ago

Last reply by FredMcD 3 months ago

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 1 month ago

Last reply by CraigS26 1 month ago

Firefox sessions

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not… (read more)

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not actual. Sync have no affect at all

Asked by artem_klesov 1 month ago

Last reply by FredMcD 1 month ago

EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 1 month ago

Last reply by Terry 1 month ago

Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display … (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 1 week ago

Last reply by FredMcD 1 week ago

Firefox prevents opening links I select such as utility bills

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. … (read more)

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Asked by mike7771 1 week ago

Last reply by FredMcD 1 week ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 1 week ago

Last reply by FredMcD 1 week ago

yellow error message: this page is slowing down your browser. To speed it up, close this page.

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often… (read more)

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

Asked by virgviolin 5 days ago

Last reply by FredMcD 5 days ago

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 5 days ago

Last reply by FredMcD 5 days ago

Issues with v100

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang.… (read more)

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang. The only way to fix it is to close firefox and restart it, which is a PITA if you are trying to research stuff with multiple tabs and so on.

Additionally, some customers I support started getting SSL_Error_Bad_Mac_Alert errors... only on Firefox, and only when accessing google, and even then it might work fine for half a day, then continuously get that error- but open same page with chrome, and its fine. PCs on the same LAN also running firefox also had no issues with google at the same time as one of the effected PCs, but once updated also started getting the error intermittently (but again still not necessarily at the same time as each other). As you can imagine google is used a lot, and so this can be particularly painful. I have tried most of the suggested fixes for that error, and prior to the upgrade there were no issues.

Issue has occurred on both Windows 10 Pro, and Windows 11 Pro

Is there a way I can roll back one or two versions? It is really starting to become disruptive, and if it continues we will have to look at changing the deployed browsers completely.

Asked by ironwulf2000 4 days ago

Last reply by Terry 3 days ago

Can't find my profile in Firefox

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and… (read more)

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and there is 1 default profile listed. When I clicked on "Open Folder", Firefox browser does not open. I need help trying to find my profile!

Asked by marionvgt 18 hours ago

Last reply by FredMcD 15 hours ago