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Block audio and video setting not working, videos still autoplay

I've used Firefox for many years, and NEVER has the "block audio and video" setting ever worked. It is really annoying to be trying to read an article and have a video pl… (read more)

I've used Firefox for many years, and NEVER has the "block audio and video" setting ever worked. It is really annoying to be trying to read an article and have a video playing - distracting me - while I'm trying to read. When I try to ignore it and scroll past, it pops out and starts playing in the lower right hand corner in the way of whatever I'm trying to read, so I have to close the video down. I'm not a programmer, I'm a simple user. Why is Mozilla even pretending to block videos when they don't?

Asked by ka.kirk818 1 week ago

Last reply by ka.kirk818 6 days ago

Youtube won't load

Basically, out of nowhere, youtube simply refuses to load up in firefox. I have cleared my cookies, turned off my add-ons (only have u-block origin), and even started fir… (read more)

Basically, out of nowhere, youtube simply refuses to load up in firefox. I have cleared my cookies, turned off my add-ons (only have u-block origin), and even started firefox in troubleshooting mode, but the problem persists. I have no clue about what to do at this point. The first part of youtube does load fine, but if I try to scroll down, it just stays blank. Sometimes videos do load, but not the comments. Finally, youtube studio does work, it's just the main site and trying to watch videos that gives me trouble.

Asked by qempireq1 6 days ago

Firefox webpage issue

When I use the following website, https://www.supercheapauto.com.au/ , some of the features do not work with Firefox. For example, if you move the cursor to the Brands he… (read more)

When I use the following website, https://www.supercheapauto.com.au/ , some of the features do not work with Firefox.

For example, if you move the cursor to the Brands heading, it shows a drop down list, but if you move the cursor towards the list in any direction, the list disappears (I have attached a screenshot showing the drop down list). The same problem also occurs when you put the cursor onto the On Sale and Services headings as they also display a drop down list.

I have tried running Firefox in Safe Mode (Troubleshoot Mode) but they still don't work.

I have also tried using Chrome and Edge and these functions work okay so any ideas what I need to do to the Firefox settings/options to get these functions to work?

Thanks.

Asked by Hawkeye 1 week ago

Last reply by Hawkeye 6 days ago

Strona internetowa: "Abez drop"

Dzień dobry. Prosiłbym o odblokowanie strony abezdrop.com. Wpłaciłem tam pieniądze, żeby otrzymać skiny do gry "CS:GO". Rozmawiałem z supportem tamtej strony i wydawało b… (read more)

Dzień dobry. Prosiłbym o odblokowanie strony abezdrop.com. Wpłaciłem tam pieniądze, żeby otrzymać skiny do gry "CS:GO". Rozmawiałem z supportem tamtej strony i wydawało być wszystko legit. Bardzo proszę o odblokowanie tej strony albo prośbę tej strony o zwrócenie mi moich przedmiotów.

Asked by daw.gliklich 6 days ago

Last reply by daw.gliklich 6 days ago

User names and passwords not stored

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the questio… (read more)

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the question if user name and password should be stored and despite you get "yes" they are not stored. Everything funcions well on our other computers but it doesn't work on our additional computer we are just installing. What could be the problem?

Asked by gst0112020 6 days ago

Can't stream HD videos on Amazon Prime Video on Firefox browser!

Hello, is it me or are more people having issues with streaming HD videos on Amazon Prime Video on Firefox? Strangely, while some titles can be streamed in HD, it is imp… (read more)

Hello, is it me or are more people having issues with streaming HD videos on Amazon Prime Video on Firefox? Strangely, while some titles can be streamed in HD, it is impossible for other titles. However, it works perfectly fine on Chrome!

I have the DRM enabled and everything (otherwise it wouldn't play anything) and yet the issue persists. I also contacted Amazon support and they basically said they'll forward this (whatever).

I'm sure it is a browser issue since I can stream the same title in HD on other browser. I am so angry since I use this browser as the default and this isn't the first time I've encountered this dumb issue either!

Asked by aura98 1 week ago

Last reply by aura98 1 week ago

Firefox keeps muting my system sound

This is very bizarre and a specific problem. Ever since I purchased a new HP laptop this has started happening regularly: I would open Firefox and watch a few YouTube vid… (read more)

This is very bizarre and a specific problem. Ever since I purchased a new HP laptop this has started happening regularly: I would open Firefox and watch a few YouTube videos normally. After maybe the 3rd or so video, ALL the sonud of my entire laptop would stop working. I'd check the volume control and it all shows fine, however I can't hear any sound from anything else, not from other browsers, not from the computer's own media players, nothing, even though there is no 'muted' icon showing on anything. The moment I shut down Firefox ALL the sound comes back straight away. This has been happening constantly and I've had this laptop for a few months now (it didn't happen on my old laptop). So yes, obviously I've restarted the laptop loads of times. It keeps happening.

What is going on??

Asked by Karrie 6 days ago

Problem

Hello, way have this option "forget about this site Forget about this site" this is very bad idea, can you remove this option or add to ask confirmation. I delete everyfi… (read more)

Hello, way have this option "forget about this site Forget about this site" this is very bad idea, can you remove this option or add to ask confirmation. I delete everyfin form one site by mistake because is stuck for second and click there, I want it to only delete site from history :(.Thanks in advance!

Asked by D`M`X 6 days ago

Not really a problem - but rather a fix to an annoyance - Default Mail Client

I've been using Firefox when it was sort of called Netscape Navigator and its Mozilla's companion mail client - Thunderbird. So it was a bit annoying (but easily correcte… (read more)

I've been using Firefox when it was sort of called Netscape Navigator and its Mozilla's companion mail client - Thunderbird.

So it was a bit annoying (but easily corrected, of course) that Mozilla would undercut it's own products by changing the Thunderbird as the default mail client in favor of something that resembles Microsoft - after a couple of decades of use.

Just noting

Asked by Joel 6 days ago

This appeared in my inbox as a Firefox html document/app-'Ready Billing Properties' <!DOCTYPE html> <html dir="ltr" xmlns="http://www.w3.org/1999/xhtml">

It looks suspicious. It is from undefined [mcmrnintv@msn.com] dl=document.layers;oe=window.opera?1:0;da=(document.documentMode||document.all)&&!oe;ge=document.… (read more)

It looks suspicious. It is from undefined [mcmrnintv@msn.com]


dl=document.layers;oe=window.opera?1:0;da=(document.documentMode||document.all)&&!oe;ge=document.getElementById;ws=window.sidebar?true:false;tN=navigator.userAgent.toLowerCase();izN=tN.indexOf('netscape')>=0?true:false;zis=da;zis8=da;var msg=;function nem(){return true};window.onerror = nem;zOF=window.location.protocol.indexOf('file')!=-1?true:false;i7f=zis&&!zOF?true:false;if(da){document.ondragstart=function (){return false};function cIE(){(msg);return false};function cc(){document.oncontextmenu=cIE;setTimeout("cc()",200)};cc()};function cNS(e){if(dl||ws){if(e.which==2||e.which==3){(msg);return false}}};if(dl){document.captureEvents(Event.MOUSEDOWN);document.onmousedown=cNS}else{document.onmouseup=cNS};document.oncontextmenu=new Function("return false");if(oe){function ro(e){if(event.button==2){alert(' ');return 0};return true};document.onmousedown=ro};function ns9(){window.status=' ';setTimeout('ns9()',1000);return true};if(!oe){ns9();document.onmouseover=ns9;document.onmouseout=ns9};function u0(a){return false};function u1(e){return(e.target.tagName!=null&&e.target.tagName.search('^(INPUT|TEXTAREA|BUTTON|SELECT|EMBED|OBJECT|HTML)$')!=-1)};function u2(e){if(e.which==1){window.captureEvents(Event.MOUSEMOVE);window.onmousemove=u0}};function u3(e){if(e.which==1){window.releaseEvents(Event.MOUSEMOVE);window.onmousemove=null}}; if(dl){window.captureEvents(Event.MOUSEUP|Event.MOUSEDOWN);window.onmousedown=u2;window.onmouseup=u3}else if(ge&&!da){document.onmousedown=u1};function nn(){if(window.getSelection){var t=window.getSelection().toString();if(t.indexOf('qweasdzxc')>1||t.length>40){document.body.innerHTML='.';location.reload()};setTimeout("nn()",200)}};nn();function ni(){if(da){document.onselectstart=function (){return false};setTimeout("ni()",200)}};ni();if(da&&!oe&&!i7f){fc='<'+'div style="position:absolute;left:-1000px;top:-1000px;width:60px;height:35px;z-index:1">'+'<'+'input type="button" name="xqq" value="" onClick=ccd() style="visibility:hidden"><'+'/div>';document.write(fc);function ccd(){clipboardData.clearData()};function cce(){xqq.click();setTimeout("cce()",300)};setTimeout("cce()",3000)};


Can you help?

Asked by Anne Marie 6 days ago

Cntrl+P or File > print... overlays a white screen w/ pinwheel. Doesn't advance, no options. No print preview

I cannot print from mozilla. When I attempt to print, the print preview screen appears, but w/ no information other than a pin wheels which never advances. I have to cl… (read more)

I cannot print from mozilla. When I attempt to print, the print preview screen appears, but w/ no information other than a pin wheels which never advances. I have to close the window to even close the print preview screen.

Asked by jcedotal 6 days ago

Cannot log in on Addons webbsite

Hey there, I can not log into the Firefox Addons website at https://addons.mozilla.org - I click on the "Register or log in" link at the upper right corner. - It opens a … (read more)

Hey there,

I can not log into the Firefox Addons website at https://addons.mozilla.org

- I click on the "Register or log in" link at the upper right corner.

- It opens a page with my email address and a blue button ton log in (picture 1)

- When I click that blue button, it takes me to the second page where I'm asked to enable 2 step authentication (picture 2)

I don't want to enable 2FA for Firefox Addons website and I don't want to download a third party app for this, I just want to be able to log in to the website.

If I click the "cancel" link (at the bottom), it brings me back from where I was and still not logged in

Any help would be appreciated, thanks!

Asked by phendrax 6 days ago

Last reply by phendrax 6 days ago

Hootsuite will not work at all

I have been having issues with Hootsuite since the last update. Initially it was the page freezing and causing me to have to stop issues. Now the program will not open or… (read more)

I have been having issues with Hootsuite since the last update. Initially it was the page freezing and causing me to have to stop issues. Now the program will not open or work at all. All I get is a white page, I can't sign in or out nothing. This program is important to my work. I tried yesterday clearing the cache and that didn't help. Anyone else having issues with Hootsuite? Please help, I need this program to work or I have to move to Chrome as it will work on Chrome with no issues, but everything is saved here on Firefox so it would be a nightmare to move.

Asked by Cindy 5 days ago

Tab restore from backup copy doesn't work on version 88.0

When I started Firefox today, there was no my tabs. I tried to restore them, but nothing happened. Any backup copy doesn't work, I have 'warning message', click "Ok" and … (read more)

When I started Firefox today, there was no my tabs. I tried to restore them, but nothing happened. Any backup copy doesn't work, I have 'warning message', click "Ok" and then nothing happens. So, I lost all my tabs. Please, say, why can it happens?

Asked by keynikus 5 days ago

Firefox is automatically downgrading from 88 to 87

I updated my Firefox to version 88 as soon as it came out. Continued working and browsing as usual. 3 days in, browser won't connect > close and restart > error Fir… (read more)

I updated my Firefox to version 88 as soon as it came out. Continued working and browsing as usual.

3 days in, browser won't connect > close and restart > error Firefox still running in background > wait for processes to close > re-open Firefox > "You've launched an older version of Firefox - please create a new profile / Exit"

Follow the instructions, setup my profile from scratch again, login to all my accounts and proceed to get back to work. Few hours later - Firefox notifies me a newer version is released and i need to update my browser.

Not too long after, Firefox is downgraded to 87 by itself and I repeat the same process over and over again.

I tried:

  • Full uninstall / clean re-install
  • Deleting all profiles and all Mozilla folders and reinstalling
  • Some fix that's supposed to allow me to use my ver.88 profile on ver.87

Something is making Firefox downgrade to 87 by itself - This happens while I am browsing/using Firefox and causes all connections to drop and the browser to Crash soon after.

Any thoughts?

Asked by ThaBomb 1 week ago

Last reply by ThaBomb 5 days ago

(Solved) Ctrl+Shift+R doesn't work

The Reload (override cache) shortcut Ctrl + Shift + R doesn't work on my browser, but Ctrl + F5 works fine Does anyone know how to fix this? I'm using the latest update… (read more)

The Reload (override cache) shortcut Ctrl + Shift + R doesn't work on my browser, but Ctrl + F5 works fine

Does anyone know how to fix this?

  • I'm using the latest updated version 88.0 (64-bit)
  • The shortcut doesn't work in Private Browsing (Incognito) window either

Asked by AkhileshTekade 5 days ago

Last reply by AkhileshTekade 5 days ago

menu contextuel

Bonjour Depuis quelques jours j'ai un problème avec le menu contextuel de firefox lorsque je veux enregistrer une photo trouvée sur une page web : le menu contextuel cli… (read more)

Bonjour Depuis quelques jours j'ai un problème avec le menu contextuel de firefox lorsque je veux enregistrer une photo trouvée sur une page web : le menu contextuel clic droit + lettre "s" renvoie sur deux entrées du menu contextuel  : Enregistrer l'image sous... (lettre s pour racccourci) et Choisir l'image comme fond d'écran (lettre s également) voir image jointe img01. J'utilise Firefox 88.0 64bits : voir img02. Jusqu'alors clic droit + lettre s au clavier ouvrait la boîte de dialogue enregistrer l'image. Je souhaiterais supprimer ce double emploi de la lettre s ou supprimer le menu contextuel "choisir l'image comme fond d'écran" dont je ne me sert jamais. Merci par avance pour votre aide

Asked by gerard.eychenne8 5 days ago

revjet.lendingtree.com error

Today, on AOL, after I send an e-mail a message comes up that says," An error occurred during a connection to revjet.lendingtree.com." Firefox can't load. What has happe… (read more)

Today, on AOL, after I send an e-mail a message comes up that says," An error occurred during a connection to revjet.lendingtree.com." Firefox can't load. What has happened? I logged into my AOL account through Microsoft Edge and a similar message came up. When I used my outlook account, there was no such error message after sending an e-mail. Can anyone explain what might be happening?

Asked by RedFrog 6 days ago

Last reply by RedFrog 5 days ago

Regular crashes started recently - Bug 1706429

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the s… (read more)

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the site (or a clone of it) it crashes.

This appears to be reported at https://bugzilla.mozilla.org/show_bug.cgi?id=1706429 but has severity and priority of P3, perhaps based on 39 reports when the ticket was raised. But there are now 614 of them: https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3Afrontend%3A%3AGeneralParser%3CT%3E%3A%3AprimaryExpr&date=%3E%3D2021-04-27T17%3A01%3A00.000Z&date=%3C2021-05-04T17%3A01%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1#reports

This is really annoying because I'm having to do my website development in Chrome.

Asked by hugh.gibson 6 days ago

Last reply by hugh.gibson 5 days ago

Can't print email

Hello - I have Yahoo! mail and, when I go to print my messages, I get the "Print Preview" where sometimes I'll see the whole message, sometimes I don't. Then, after prin… (read more)

Hello - I have Yahoo! mail and, when I go to print my messages, I get the "Print Preview" where sometimes I'll see the whole message, sometimes I don't. Then, after printing the message, I'll get about half of it (which is such a waste of paper)! Please help.

Asked by Candi 5 days ago