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Cookies and Data

I want my cookies and site data deleted when I close firefox except for my search engine and a specific extension. I understand I can “Manage exceptions,” but I can not f… (read more)

I want my cookies and site data deleted when I close firefox except for my search engine and a specific extension. I understand I can “Manage exceptions,” but I can not figure out how to make my extension an exception. Can I go about doing this? If so, how can I do it?

Thank you -Joe

Asked by Joe176 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Firefox will not open

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When … (read more)

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open.

I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem.

As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either.

Any assistance you can give me will be much appreciated, Con Van Dyk

Asked by kboy 7 months ago

Answered by jonzn4SUSE 7 months ago

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can't play videos on one website

hello, i'm having trouble playing videos on a website..What i tried: 0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart fir… (read more)

hello,

i'm having trouble playing videos on a website..What i tried:

0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart firefox..probably something it's syncing and bringing back the problem 2) renamed prefs.js - same thing as refresh..after I turn on syncing ..problem reappears

Asked by Mvn 6 months ago

Answered by Mvn 6 months ago

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Firefox will not connect

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect. Checks: I verified that my phone connects to my wireless; I ver… (read more)

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

Asked by r.j.dill 2 months ago

Answered by FredMcD 2 months ago

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Removing GUI Areas

I have uploaded a pic of this IceDragon Firefox treatment, I want Highlights to start open and the word and menu access area there not be present, also I want the Open Me… (read more)

I have uploaded a pic of this IceDragon Firefox treatment, I want Highlights to start open and the word and menu access area there not be present, also I want the Open Menu dots on the right to not be there, also the superfluous gear still further on the right I want gone, thanks.

Asked by Moe Zilla 2 months ago

Answered by Moe Zilla 2 months ago

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Bookmark toolbar

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do… (read more)

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do i get this much neede item back, HELP please?

Asked by kodaonehutch 2 months ago

Answered by FredMcD 2 months ago

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Restricted Access using Mozilla

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access… (read more)

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access to this site as I use it daily for business. Help! Thanks.

Asked by stlhseeker 1 month ago

Answered by Terry 1 month ago

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how do i save a website to my browsing history?

I accidentally deleted gmail.com from my web history and now i have to type it fully every single time. it's annoying! how do i recover it from saved websites? … (read more)

I accidentally deleted gmail.com from my web history and now i have to type it fully every single time. it's annoying! how do i recover it from saved websites?

Asked by Alec 1 month ago

Answered by cor-el 1 month ago

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Google and its subdomains not functioning/resolving/communicating properly

Since the Firefox 100 update, I have had issues with Firefox connecting to Google and its subdomains. When the browser is first started, all google domains work fine. A… (read more)

Since the Firefox 100 update, I have had issues with Firefox connecting to Google and its subdomains. When the browser is first started, all google domains work fine. After a few minutes though, a dialog at the top of G-mail (multiple accounts) appears stating it wants to re-connect, and will try and reconnect indefinitely with no success until the browser is closed and reopened. Also, calendar will stop working, and attempting to connect to any other google service (search, keep, drive, etc.) results in no DNS resolve, with sometimes the search bar URL changing to "about:blank." I have tried resetting the browser and re-installation (both at a user and administrative permission level) with no avail. Is this a known problem, or is it suspected there is another culprit here? It is worth noting that this is my company laptop, and that my coworker has also recently began running into this issue.

Thanks!

Asked by cjcullen4 1 month ago

Answered by cor-el 1 month ago

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Tabs colors changed

When I put the pointer arrow on a tab to open it the tab background turns black and the type is white. It used to be the opposite and I want to change it back to white ba… (read more)

When I put the pointer arrow on a tab to open it the tab background turns black and the type is white. It used to be the opposite and I want to change it back to white background black type. How do I do that? I do not like this change at all. This happened right after your new Firefox update also.

Asked by Miss MZ 1 month ago

Answered by cor-el 1 month ago

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How to disable the Shift F to open developer tools?

Currently using 101.0 (64 bit) on Windows 10. It's quite annoying to try to type a capital F using Shift F but end up with developer mode. I tried in privacy mode and thi… (read more)

Currently using 101.0 (64 bit) on Windows 10.

It's quite annoying to try to type a capital F using Shift F but end up with developer mode.

I tried in privacy mode and this still occcurs, so I think it's not something my add-ons do.

Is there any way to disable this feature?

Asked by Plow1073 4 weeks ago

Answered by Plow1073 4 weeks ago

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Another program can't open Firefox

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when anothe… (read more)

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when another program (tModLoader on Steam) tries to open it, it gives me "Profile Missing," "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I don't know if it gives the same error for other programs because I can't think of any programs that open my default browser. When I switch my default browser to Edge, the program can open Edge fine.

Asked by Good_Days13 3 weeks ago

Answered by Good_Days13 3 weeks ago

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Grey html code in inspector exists even i removed it from original html files

Hi, I have this problem that is driving me crazy, I know it is not an issue with firefox but I really appreciate any help. The problem is that there is a grey html code i… (read more)

Hi, I have this problem that is driving me crazy, I know it is not an issue with firefox but I really appreciate any help.

The problem is that there is a grey html code in inspector when rendering the html page, the grey code is not exist in my original file but that grey code I had already deleted it after using it a while, but it is still appears as grey code in inspector and this made me some issues in jquery.

So how can i get rid of it ?

Thanks

Asked by kingkimohero69 1 week ago

Answered by kingkimohero69 1 week ago

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WHaT Just HappeneD? (Magical restart)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and r… (read more)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and re-opening the browser, everything was back to normal! Tabs, toolbars, everything. Whew !

Is there a miniature, stripped version of Firefox that runs when some utilities update?

Duplicate. https://support.mozilla.org/en-US/questions/1381201

Asked by ERA Triano 1 week ago

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please can somone please help i am so desperate for any kind of help please

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help please can somone please… (read more)

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

Asked by info7653 5 days ago

Last reply by Paul 5 days ago