Showing questions tagged: Show all questions
  • Solved
  • Archived

Add-Ons Problem

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible … (read more)

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible to open any website, it just load infinitely. I have disable/enable the last add-on on my task bar in order for Firefox to work properly. It's really annoying and it just started to be like that for about 2 week.

Asked by osc_ed_26 2 years ago

Answered by osc_ed_26 1 year ago

  • Solved
  • Archived

Block autoplay not working

I know there a quite a few os this same question, but they're old and none of their solutions work. I have checked Block Audio and Video Autoplay in my settings, but Fir… (read more)

I know there a quite a few os this same question, but they're old and none of their solutions work.

I have checked Block Audio and Video Autoplay in my settings, but Firefox does not block them. Audio block seems to work sometimes but video block never does.

This is extremely annoying and I need help.

Thanks.

Asked by maya 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

old chat and survey windows open when browser starts

Occasionally after I have participated in a survey or used a chat window, that temporary window will continue to open each time the browser starts. These windows remain … (read more)

Occasionally after I have participated in a survey or used a chat window, that temporary window will continue to open each time the browser starts. These windows remain after the browser is closed and must be closed separately. I've checked for add-ons and only the two I need are shown.

The latest chat window opens twice! It is from my ISP after a support session yesterday. i can't really block that website, since chat is the only way to get service from the ISP. What causes this annoying problem and how do I stop it?

Asked by let98007 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Data loss

I want to recover my data: 1- Favorite / Bookmark 2- Passwords 3- Additions The device was serviced and when installing firefox, registering my account and syncing my dat… (read more)

I want to recover my data: 1- Favorite / Bookmark 2- Passwords 3- Additions

The device was serviced and when installing firefox, registering my account and syncing my data is not restored

please help

Asked by khalidsarie // خالد سريع 1 year ago

Answered by khalidsarie // خالد سريع 1 year ago

  • Solved
  • Archived

Tips and suggestions

I decided to use Firefox, but I noticed some things that are missing. 1) Being able to color the favorites folders (at least set white, black or gray) 2) Black or gray ba… (read more)

I decided to use Firefox, but I noticed some things that are missing.

1) Being able to color the favorites folders (at least set white, black or gray)

2) Black or gray background when I open a favorites folder (currently it's white)

3) Layout of folders open folders of favorites that adapt to the length of the name of the favorites

4) Ability to enter a different pin or master password, in order to access the passwords on mozilla firefox (if I leave my pc on, with firefox open, another person can go to the firefox settings and see all my messages in clear password.)

5) Incorrect display of GMail e-mail (a sliding bar appears in the center)

6) Ability to choose whether to scroll or decrease the tabs.

First of all, congratulations to everyone for the work done so far on Mozilla Firefox.

Ps: if you want I can post photos for every single point mentioned above.

Asked by Stefano 1 year ago

Answered by Stefano 1 year ago

  • Solved
  • Archived

savig log in details

Until 3 weeks ago I only needed 2 levels of questions to get into my bank account. Now I have to go through 8 as my login details are not kept in Firefox. I always tick t… (read more)

Until 3 weeks ago I only needed 2 levels of questions to get into my bank account.

Now I have to go through 8 as my login details are not kept in Firefox. I always tick the "remember me" box but this does not work: i have to do the full log on every time.

any help would be welcomed

Thx

Asked by The Northumbrian 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Unfilled header fonts

I have checked all settings and even uninstall ad-ons, it first started happened on my work computer. Thought it was the computer hardware or something. But now I got a l… (read more)

I have checked all settings and even uninstall ad-ons, it first started happened on my work computer. Thought it was the computer hardware or something. But now I got a laptop and it happened as well. I don't know what's causing the issue or how to fix it.

It's very frustrating because I can't really read well what it says now. I have attached a screenshot of the problem and it happens on almost every website

Asked by Kika Falcone 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Printer

Since the win 10 update with edge, if I try to print a web page using firefox,my printer is not there,It looks as though microsoft will only let me use edge as a browser.… (read more)

Since the win 10 update with edge, if I try to print a web page using firefox,my printer is not there,It looks as though microsoft will only let me use edge as a browser.please can you help me.Shame on Bill Gates.

Asked by cbenger 1 year ago

Answered by Shashank Shekhar 1 year ago

  • Locked
  • Archived

new lgbtq themes

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.] so i installed the transgender theme and now i cannot star… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.]

so i installed the transgender theme and now i cannot start roblox and i even deleted the theme and set my old theme back and it still doesnt work, btw why does a fricking theme even break my whole browser

Asked by stiebizsolt0202 1 year ago

Last reply by stiebizsolt0202 1 year ago

  • Locked
  • Archived

jscher2000, Remove or Disable Search engine Drop down box.

jscher2000, "Do you mean search engines appear even before you start typing anything to search?" Yes, as soon as i bring the cursor to the Search box. the drop down box a… (read more)

jscher2000,

"Do you mean search engines appear even before you start typing anything to search?"

Yes, as soon as i bring the cursor to the Search box. the drop down box appears.

I opened my Home page and all of the boxes under Firefox Home Content I had unclicked during set up.

My home page is set to blank page and New Tabs the same.

I turned them back on to do as you described but the three dots never appeared in the corner and everything remained the same so i turned them off again.

Thanks for trying to help.

John

Asked by Fallonjd 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

email

Hi Can anyone help? when i opened firefox it automatically brought up my email (gmail) as a small box at the top left corner next to firefox tab, however just opened it … (read more)

Hi

Can anyone help? when i opened firefox it automatically brought up my email (gmail) as a small box at the top left corner next to firefox tab, however just opened it up now and the email tab has disappeared?? where, how and can i get it back.

Thanks

Asked by yorkshireborn75 1 year ago

Answered by philipp 1 year ago

  • Solved
  • Archived

Missing bookmarks

Hello, Last night I went to bed and all my bookmarks were there. Today I woke up and all the bookmarks are gone on my laptop and the open tabs, add-ons etc. I am signed i… (read more)

Hello,

Last night I went to bed and all my bookmarks were there. Today I woke up and all the bookmarks are gone on my laptop and the open tabs, add-ons etc. I am signed in. Restoration does not help (last backup is with today date). But on my smartphone I see them in bookmarks-> desktop bookmarks. How do I save them? I really don´t want to lose them.

Thanks a lot for any advice,

Cyril

Asked by cyril.sup 1 year ago

Answered by cor-el 1 year ago