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  • Archived

Text gets highlighted when pausing/resuming a video on YouTube.

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Dr… (read more)

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Drop works fine anywhere else on the page, but as soon as you hover over the video player, every click triggers Drag and Drop without reason. The country label on the left cover above the YouTube logo is a good indication for this problem.

I would very much appreciate your help!

Asked by andyspitze56 1 year ago

Last reply by andyspitze56 1 year ago

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blank page for a webpage

I am trying to login to a webpage for my lowes credit card account and all I get a blank page. I use to beable to get into the account but I am not able to to do now. … (read more)

I am trying to login to a webpage for my lowes credit card account and all I get a blank page. I use to beable to get into the account but I am not able to to do now.

Asked by mhilliker1 1 year ago

Last reply by cor-el 1 year ago

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Lost Passwords After Refresh

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop.… (read more)

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop. I tried to follow the instructions in the FAQs to no avail. I do, however, have Firefox on another computer on my network. Is there a way to move the passwords? I can reinstall add-ons, etc.

Asked by bob.zolto 1 year ago

Last reply by TechHorse 1 year ago

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (read more)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 2 years ago

Answered by cor-el 2 years ago

  • Archived

Block Audio and Video - doesn't seem to work

I'm very tried of auto-playing videos on Facebook - and even more because my Firefox browser seems to ignore it's default 'AutoPlay' settings completely (see attached ima… (read more)

I'm very tried of auto-playing videos on Facebook - and even more because my Firefox browser seems to ignore it's default 'AutoPlay' settings completely (see attached image).

It should be possible to block videos and audio in FireFox 98.0.2 (64 bit), but I can't see that's it's actually working as expected.

/Thomas

Asked by Thomas Elbek 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Keep on being asked to update Firefox browser

Firefox, I have Kaspershy for my internet security. One of its features is a program called 'Safe Money'. With this program I can safely do banking business...except for… (read more)

Firefox,

I have Kaspershy for my internet security. One of its features is a program called 'Safe Money'. With this program I can safely do banking business...except for one bank. Every time I select this bank, I am prompt to download a browser. I downloaded your browser several time to update. It never works! The closest time I cam to it working your site was suppose to send me a verification number...never did, until an hour later. Didn't need it then, it was too late. Please fix this problem, I don't want to keep on downloading your browser that doesn't work! Again I downloaded your browser, and again no verification number was sent.

Regards, James Costabile

Asked by texas4ever 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Firefox not displaying ® correctly on specific website

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I… (read more)

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I look at it as a customer using Firefox it changes to Ž but only in certain parts of the webpage. It does display properly on all other browsers though (Chrome, Edge, Opera, Safari, Explorer) Firefox seems to be the only browser not displaying it properly. See screen shots below I used Opera as an example. I'm not sure if this is a Firefox problem or something that I can fix. Any help would be greatly appreciated. Thank you

Asked by remo0032 1 year ago

Answered by remo0032 1 year ago

  • Solved
  • Archived

Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sa… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 2 years ago

Answered by All Seeing Eyes 1 year ago

  • Archived

Firefox not working!

I have latest version of Firefox (x64) installed on my desktop (pinned to taskbar), but when I hover my mouse over Firefox icon it pops up a small window showing the Fire… (read more)

I have latest version of Firefox (x64) installed on my desktop (pinned to taskbar), but when I hover my mouse over Firefox icon it pops up a small window showing the Firefox browser, but clicking on it or the Firefox icon does nothing! I do not have the update KB5010342 installed! I do not get any error messages! I have Windows 10 on my desktop (w/all updates), and I have no error messages! My computer has an AMD 8350 8-core processor running at 4.2 Ghz. with 32 MB ram, and about 12 Terrabytes of HDD space, and a 1 Terrabyte SSD boot drive! My email: [email removed from public]

Asked by txtom 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Why will Spellchecker only correct ONE word?

So I'm running British English. Spellchecker underlines all the incorrect words in red, and I can then right-click and correct ONE word. However once I have corrected the… (read more)

So I'm running British English. Spellchecker underlines all the incorrect words in red, and I can then right-click and correct ONE word. However once I have corrected the first word, all the remaining red disappears, and I can nolonger rightclick on incorrect words to correct them.

If I then click spellcheck off, and then on again, it will remark the remaining incorrect words, and I can again correct ONE word.

Asked by dpoc07 1 year ago

Last reply by dpoc07 1 year ago

  • Solved
  • Archived

Black pixels on screen?

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've … (read more)

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Asked by mayakw2 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

outgoing mail

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://post… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/error_codes/#_101.

Asked by wil47 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

Browser management

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering… (read more)

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering is firefox the organization managing my browser? I ask this question because just under general in startup I am supposed to have the option to "open previous windows and tabs" but I am unable to select that option. I thought the first issue may be keeping me from changing the setting. attached is a screenshot showing both boxes.

Thank you Robin

Asked by rpep63 1 year ago

Last reply by TyDraniu 1 year ago

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  • Archived

No sound & can't log out of some sites on Waterfox Classic 2022.02.

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the la… (read more)

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the last update which I think was in February but not 100% for sure. I currently have no sound on Waterfox with Youtube,Twitch, or anything similar. Also sites like Roblox can't be logged out of. I tried emptying the cache & still no good.

Asked by Guardian_Angel_671 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

Cannot logon to Wells Fargo Banking Website

Hello, Wells Fargo seems to have performed some sort of an update and I'm unable to login. I can logon with other browsers (Chrome and Edge) but not with Firefox. My w… (read more)

Hello,

Wells Fargo seems to have performed some sort of an update and I'm unable to login. I can logon with other browsers (Chrome and Edge) but not with Firefox. My wife's laptop has the same issue.

We prefer to use Firefox. Can you help us resolve this situation? Thanks.

Dan Newkirk

Asked by dnewkir 1 year ago

Last reply by jonzn4SUSE 1 year ago