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  • Solved

FF never visits sites although other browsers do

To Whom, I am an enthusiastic user of Firefox (89.0 64 bit) under Windows 10 Pro 20H2. Yesterday, I installed Microsoft Visual Studio 2019 (Community edition) on my PC an… (read more)

To Whom,

I am an enthusiastic user of Firefox (89.0 64 bit) under Windows 10 Pro 20H2.

Yesterday, I installed Microsoft Visual Studio 2019 (Community edition) on my PC and FF stopped working. At subsequent startup, FF showed a "New Tab" -- blank -- instead of my Homepage. "New Tab" never changes.

I switched to the Microsoft "Edge" browser, which allowed me to import my "Bookmarks" (created in FF), and offered me a working link to Mozilla Help. "Edge" works fine in every respect.

Mozilla "Support" steered me to an article about changing what was displayed on the "New Tab" -- "Change your New Tab page content" -- but the "Personalize" button wasn't anywhere to be found, so it didn't help me.

And the "Settings" item was where it should be on the hamburger menu, but picking the item just returned to the "New Tab"

By picking from a list of recent links dropped-down from the address box in FF, I was able to put an assortment of candidate links into the address box, but not to "Visit" any of them. The Tab stayed stubbornly "New". It seemed to me that most things were as expected up to that point. But a browser that won't navigate is a sad thing.

I'm doing OK with "Edge" + my bookmarks, but I am anxious to get back to FF. What should I do?

Sincerely,

Al Bondiga

Asked by jlewontin 1 week ago

Answered by cor-el 1 week ago

  • Solved

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 1 week ago

Answered by Seburo 1 week ago

  • Solved

menue bar disapper

I have no idea what happened but I've lost the Firefox menu bar and the icons I was using for quick access disappeared above it assent easy to find a way to contact you … (read more)

I have no idea what happened but I've lost the Firefox menu bar and the icons I was using for quick access disappeared

above it assent easy to find a way to contact you for support

Asked by amal.alfardh 1 week ago

Answered by carl49 1 week ago

  • Solved

Web site not responding since Firefox 89.0 (64 bit) update

Since the upgrade I have not been able to access sites I have used in Firefox for years. All the sites are at shockwave.com, such as https://www.shockwave.com/gamelandin… (read more)

Since the upgrade I have not been able to access sites I have used in Firefox for years. All the sites are at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. I contacted Shockwave but they have no idea, just telling me to disable my add-ons such as ad blockers. That's no solution because (1) I've always had the same add-ons enabled and (2) the same add-ons do not affect MS Edge.

I attached a screen shot of the page I now see in Firefox and what it should look like.

Does anyone have a suggestion to resolve this issue within Firefox?

Thanks.

Asked by crl4242 1 week ago

Answered by FredMcD 1 week ago

  • Solved

The text dosn't show up on some sites! +image

This problem appeared today! on PC, not all sites but in a couple of the sites, the text won't show or only some of the texts show. I disabled my add-ons and cleared all … (read more)

This problem appeared today! on PC, not all sites but in a couple of the sites, the text won't show or only some of the texts show.

I disabled my add-ons and cleared all the data(history, cache, and everything) even uninstalled and reinstalled the browser multiple times. I got a good antivirus too and there's no problem there. I can Ctrl+A the page and the text just isn't there(like the picture) or it's just a very small blank space(the links in the text are clickable in the small blank space) I tried the Hardware Acceleration method, the windows clear text method, and the text color method too. zooming in or out makes no difference. most sites have no problem or they're missing a very small amount of text on certain pages not the whole site. all of these sites work perfectly fine in chrome and opera.

is this a problem with a new update or something?


here's an image, all the places I highlighted with red, used to have texts!

Asked by F3RYX 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Firefox doesn't show cookies accept button and page is blocked

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that … (read more)

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that it's the accept all cookies question on every site you go. Problem is that sometimes you don't see that button and the page becomes grey, it's somewhere maybe but you can't see it and can't click it. How is that possible? That happens evens if I change the settings in cookies management in security and privacy.

Asked by Fabris 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Website does not open properly after browser update. its working fine on other browsers

Hello one website is not working properly anymore one firefox 89.0 (64-bit). before never had problems. and it is working fine on other browsers. tried to solve it with… (read more)

Hello one website is not working properly anymore one firefox 89.0 (64-bit). before never had problems. and it is working fine on other browsers. tried to solve it without the addons extensions. not working either. attached screenshots how it is, and how it should be. thanks for any help

Asked by stoogy123 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Can't access advanced search from settings drop down on Google.com

For many years I've been able to do a Google search from Firefox, the result being shown on Google.com and from there I was able to click on Settings in the toolbar benea… (read more)

For many years I've been able to do a Google search from Firefox, the result being shown on Google.com and from there I was able to click on Settings in the toolbar beneath the search text box on the page, which displayed a drop down with various options, including Advanced Search, Languages, Search History etc.

However today, clicking on Settings on Google.com takes me to https://www.google.com/preferences instead of displaying the drop down. This would force me to navigate to the advanced search manually, making use of the search from the address bar functionality of Firefox amost useless.

This behaviour is only happening for me in Firefox, with Chrome and Edge both displaying the drop down when clicking on Settings.

The Settings I'm referring to is outlined in the attached image.

Asked by ivanhorn 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Virgin TV Go asking for browser update

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the messag… (read more)

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the message to update the browser to the latest version and restart. I've tried talking to Virgin about it but been given the runaround by them - surprise. I've tried other browsers, Safari, Chrome, but the quality of the stream is poor compared to what I was getting with Firefox. Has anyone got any ideas? Any hopes?

Thanks

Asked by marc82 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Showing only a's or e's on websites

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already trie… (read more)

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already tried to refresh Firefox, turning off extensions and themes, but to no avail. There is no such problem with Google Chrome. I have shared configuration info. Thank you for the help!

Asked by viko.dichev 1 week ago

Answered by cor-el 1 week ago

  • Solved

Upgrde to FF to 89.0 resulted in faded text on some web pages

I don't use Chrome for the same reason, and now it's happened to FF. I'm on a desktop/monitor WIN 10. With the last FF upgrade to 89.0 text has faded on some web pages. (… (read more)

I don't use Chrome for the same reason, and now it's happened to FF. I'm on a desktop/monitor WIN 10. With the last FF upgrade to 89.0 text has faded on some web pages. (Almost all of Ebay) When I tried to fix this on Chrome years ago, I thought I was missing a system font. That was not the case and everything I attempted, failed. Now, last week, FF upgraded and here I am again. Please help if you can. Thank you.

Asked by dbartst 1 week ago

Answered by sambhattarai12 1 week ago

  • Solved

Recent update changed my Facebook site!

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on … (read more)

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on my desktop and is the only site that has changed. Nothing I can find in Facebook settings seems to help

Asked by cavymomma 6 days ago

Answered by jscher2000 6 days ago

  • Solved

"Blank" pages since last update

Since the recent update, certain parts of webpages appear to be blank, even tho the information is there. I've been forced to use a different browser in order to do my jo… (read more)

Since the recent update, certain parts of webpages appear to be blank, even tho the information is there. I've been forced to use a different browser in order to do my job. Is there a fix coming, or do I have to say goodbye to my favorite browser? (A screen shot of an example page is attached). Thank you!!

Asked by cathy25 5 days ago

Answered by FredMcD 3 days ago

  • Solved

Google maps quite workign after latest Firefox update

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access… (read more)

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access."

I know it's not my ISP, as the maps works fine in both IE and Seamonkey browsers. Any ideas what has happened in the last update that broke it?

Asked by talbotc 5 days ago

Answered by FredMcD 4 days ago

  • Solved

browsing

Dear sir, i got install the update of fire fox after that i got a new issue as whenever click on a web page immediately cusor will activated if i use arrow key to scroll … (read more)

Dear sir,

i got install the update of fire fox after that i got a new issue as whenever click on a web page immediately cusor will activated if i use arrow key to scroll the page its either go to bottom of the page or top of the page. i can not scroll the page as previous. Please help with this.

Asked by ashruelectronic 4 days ago

Answered by TyDraniu 4 days ago