All Products Support Forum

I stream video and after 10 minutes, graying out of screen or simply the steaming stopped. Repeatedly same problems. Problem for same streaming not seen using chrome.

I do online payment and screen locks up. I refreshed... no change. I paid in chrome... no issues Now notified that I may have paid twice. WTF?

Why suddenly problems with firefox.

Running Linux mint

For example: "test test" is shown as "test test".

I need to press backspace more than one time to delete those invisible space(s) so I think the spaces are still there but are simply not shown on the UI.

I have also tried restoring firefox to default states and reinstalling firefox. So far this only happens on google.com; bing and duckduckgo doesn't have this issue.

The "automatic zoom" seems to regularly zoom to a level that will cut off text far down on a page.

I'm not sure how "automatic" it is as it mostly seems to be a slightly zoomed in level compared to page fit. From the name it sounds like it should detect where there is text on a page and hide some air in headers/footers. However, even in cases where it cuts off right as the text cuts off, it's often unclear if there's a following line or empty footer space following the last visible line.

As it is I'll switch to page fit for default, but it would be preferable if the out-of-the-box experience either did a better job of not cutting off right before the text ends; at that point both page fit and width fit are better default options.

The examples are from a zoning proposal in Oslo.

hello? I am currently using Firefox Nightly(Snap 119.0a1) on Ubuntu 23.04. As the title suggests, when the main Firefox window on YouTube goes into the background, the subtitles in the PIP are not updated. 1. Go to YouTube in Firefox nightly, play a video, turn on subtitles and PIP. 2. Open a program other than QT and change it to full screen. 2-1. I just tested it, and it can be reproduced by simply minimizing Firefox. 3. Subtitles are not updated until the main Firefox window (not the PIP window) appears on the screen. 3-1. When I opened the QT program in full screen it worked fine (Firefox may not be aware that the QT program has obscured Firefox). 4. When the Firefox main window appears on the screen using any method such as Alt+Tab or Win key, the PIP subtitles are updated again. 4-1. Even if it is a GTK app, transparency is applied and the subtitles are updated when the Firefox main window is visible in the background. ※ I created a new profile for testing and tested it, and the same problem occurred.

This is a description of the attached photos (1,2,3 in order from left/video capture time is the same video time) 1. Subtitles and video displayed normally in the Firefox window 2. The state in which the Firefox window is displayed on the screen: The subtitles in the PIP window are updated. 3. The Firefox window is hidden or minimized: The subtitles in the PIP window are not updated (the subtitles before minimizing the window are not updated to the next subtitles).

English may be weird because I used Google Translator!

Lately every time you release an update you break something in how Amazon is displayed. Not on all pages, the initial main page is fine, but if you try and view any lists or past purchases the display is unreadable. I've noticed this in the past, but this time it happened right after your last update, so I conclude that's where the problem lies. The attached screenshot is of my Amazon Wishlist. If you have one of those you'll notice the appreaence is way off. And BTW I was trying to delete the list, or perform any of the other actions that result in those warnings. Thank you.

I think you just installed a new version, because a Firefox page popped up, and all the other pages I have open "stopped" working. Maybe because some extension stopped working? Actually a lot of extensions stopped working. I hope when I push the "share data" button down there it'll send you my extensions list.

"Stopped working" means sometimes nothing displays at all; I can't get white-on-black to work; other things I can't remember. This was working a couple of hours ago and suddenly it isn't. So, can you tell me how to back up to a Firefox that works for me?

P.S. I got a this-tab-just-crashed message while reading the troubleshooting info window. Luckily restoring the tab remembered what I'd typed.

Ok, so this is an odd one.

I gamble with William Hill online using Firefox as my browser.

Every year this same problems happen when the clocks go forward in spring time here in the UK.

So I go on the WH website Sunday (for example) at 11pm and it will show me Mondays football matches. But. At 12am Monday until 1am, the now todays football matches do not appear. Its like the browser can no accept this time period exists because as soon as 1am comes, the matches (for Monday) appear.

So I contacted WH for support. They advised that if I am using Firefox that I should try IE instead. So I did. And guess what? The problem doesn't happen on IE. Mondays matches do exist between 12am and 1am. So it is definitely a firefox issue.

But the issue resolves at the end of October when the clocks go back.

So what is going on here? Any solutions? This has been going on several years.

When I load Firefox, everything appear for a second and then a lot of the information just disappears.

This includes all links when i search for anything. Basically no content appears.

I have tried everything in this list:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99

Any ideas please.

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

I just updated Firefox today and now google play books won't open. I deleted the book and readded it and deleted my cookies and retried but still no joy. All I get is the message "Can't open this book. Try again later" and then the option to either Get Help or just OK.

Ligação não estabelecida

Ocorreu um erro durante a ligação a pt.itopvpn.com.

   O site pode estar temporariamente indisponível ou demasiado ocupado. Tente novamente dentro de alguns momentos.
   Se não conseguir carregar quaisquer páginas, verifique a ligação do seu computador à rede.
   Se o seu computador ou rede estiverem protegidos por uma firewall ou proxy, certifique-se de que o Firefox tem permissão para aceder à Web.

Hello, I have been using Firefox on several platforms since FF was launched many years ago -- have always loved it.

NOW IT IS NOT supported on several KEY websites like Macys.com, Costco.com, etc. I am using the LATEST version on Mac OS.

I can use Safari at those sites WITHOUT problems. Thanks -Shad

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

I use a website from the USPS and have for 20 years. Now, about a month ago, it will not load my sign-in page. https://reg.usps.com/entreg/LoginBCGAction_input?app=EadminAPP&appURL=https://gateway.usps.com/eAdmin/view/signin/loginCheck This the site I need to run my business. Why, all of a sudden, it will not open. There is no error message. It just keeps trying to load the page. Firefox is my browser of choice by a lot, but if I can't do my work, I can't use it.

Hi all, Thanks for letting me join this community. Some people told me they can't find my profile.. HERE