All Products Support Forum

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to click that no longer work; it's not that any info is missing from input fields; the buttons simply don't work. Actual Example: I recently reformatted my hard drive a few days ago & re-downloaded and installed Firefox. Sometime later on, I signed into my McAfee account, although I kept receiving webpage error messages after sign-in stating the webpage I was seeking didn't exist. However, upon clicking on other buttons, it turned out I was actually signed-in. I went ahead and went to the download section of my account to re-download and install McAfee. No matter how many times I clicked the download button, nothing would happen. I established a chat session with McAfee Support; the Support Agent replied that others had complained about the same thing while using Firefox and the issue had been communicated to Mozilla, who supposedly knows about this and is working on a fix. The tech support agent advised me to use some other browser to download McAfee; I used Edge and the issue was successfully side-stepped. In the meantime, other websites that always have embedded animations or buttons to click don't work any more, either. Firefox has been my default browser of choice for years, but I have to go through the inconvenience to signing-out of whatever website I'm on and re-sign into that website again with Edge; a real pain. Please fix ASAP, and please give us a heads-up when this might be fixed, thanks.

I've been using an Ironclaw rgb for over a year now but recently switched to an old backup hp mouse since I forgot to charge the ironclaw. Ever since then my cursor would only work in firefox, even though I could still alt tab to other apps, when I tried to click them it just clicked whatever was behind it on firefox. I already switched back to my main mouse and it's only gotten worse, as now it gets stuck whenever i plug in/out the mouse, even after restarting. I've had to restart multiple times since that fixes it for a short while but then it gets stuck again.

Until recently the articles on MSN.com were left justified with ads present to the right of the article. However, now the articles are centered instead of left justified. This is causing the ads to the right to obscure the right portion of the article's content and thus rendering it unreadable.

Has anyone else come across this, or know what might be done to fix it. I have enabled ad-blockers and also tested with the ad-blockers off. This did not solve the problem

Any help would be appreciated.

Thanks!

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM)

I am currently using Firefox 91.12.0esr (64bit) [tried to copy and paste the version, but "About Mozilla Firefox" prohibits copy, so I had to split the screen to make sure I typed it in correctly]

Many websites that have been successfully used for decades with Firefox in Linux are no longer supporting Firefox. Their updates seem to vary in effect. Most I use will not allow Firefox to enter the password. Some websites detect your browser and display the message that Firefox is not supported and some functions will not work. Other posts describe the functions that do not work for them. This is seemingly not unique as I was playing Wizard101 for four years with Wine under Linux and now I am unable to log into their game. I can log into their website, so my account is still active, but I do not have Windows or Mac operating systems to use even if I could figure out how to use a virtual machine.

The only solution I have is to use the Web 3.38.2 browser / WebKitGTK 2.36.4, but most other browsers should function properly.

Although I have been using Firefox as my favorite browser for more than two decades, it seems that Firefox is no longer supported. Even the https://www.247freepoker.com/ game freezes after a few rounds.

There was a post that claimed a fix, but did not explain how to turn it on. I already checked my firewall settings and internet connectivity settings even though it did not seem to be the cause of the problem.

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result.

Using Chrome or Edge, I can access these sites, first try, every time.

I would be grateful for a fix within the ability of a low tech user.

Thanks.

Tom

When I load Firefox, everything appear for a second and then a lot of the information just disappears.

This includes all links when i search for anything. Basically no content appears.

I have tried everything in this list:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99

Any ideas please.

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Ever since Firefox update 105.0.3, I have been unable to log into my HBOMAX account. I can get it to work fine in edge, but in Firefox I can click on my account, for who is using, but once I click on myself it will not let me into look at HBOMax video offerings. Any help would be great.

Thanks, [email removed from public]