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Firefox not able to access a site

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Runni… (read more)

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

Asked by Rick Bassett 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

problem solved but i don’t know why

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it as… (read more)

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it asked me to sign in with my passkey and froze. this happened three times. i restarted everything, no joy. could only enter through chrome. then about 12 hrs later i was able to enter via firefox. who knows why. i am not a computer tech person. problem is solved by the invisible hand. some tech person replied to my inquiry with the super unhelpful “i don’t have that problem.” good for you! couldn’t get back to the conversation thread to say, problem solved.

Asked by Laura Duncan 1 week ago

Answered by Denys 1 week ago

  • Solved

problem with aa.com site, but only when using firefox

A few weeks I started having trouble accessing the aa.com website. I would get this message: Access Denied You don't have permission to access "http://www.aa.com/" on t… (read more)

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

Asked by dana7 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Cannot connect to Microsoft Office web editors (word, excel, powerpoint)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling ad… (read more)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Asked by sheldend80 1 week ago

Answered by sheldend80 1 week ago

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Firefox Update Yesterday on Win 11

After the new version was installed automatically, I cannot sign in my account with ChatGPT. Any solution? Even though the LOGIN button shows, it doesn't do anything when… (read more)

After the new version was installed automatically, I cannot sign in my account with ChatGPT. Any solution? Even though the LOGIN button shows, it doesn't do anything when I press it. Thanks

Asked by stavros.stavrou1 3 weeks ago

Answered by TyDraniu 3 weeks ago

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  • Archived

sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (read more)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

A specific website will not load, Console identifies a Cross Origin Request Blocked error

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not… (read more)

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not his problem. I get no solutions from my ISP.

When I attempt to load the page and look at the Console I get the following error message in response to several GET requests:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.ct-static.com/dist/js/ct.min.1530c2da96.js.

A web search tells me that this policy is a browser safety net. Any suggestions for troubleshooting?

Asked by te_simpson 1 month ago

Answered by te_simpson 1 month ago

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site ne fonctionne pas.

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to functi… (read more)

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to function: I cannot acces any of the options: select movies on show, select cinema programmes or schedule, open my UGC account to reserve performances ... Nothing works ... I have tried to reduceprotecton, etc as sugested on Forum and other suggestions: nothing works. I have no problem at all when I open the same website with Opera or with Microsoft Edge ... Why it does not work under Firefox puzzles me. Can you do something about it ? I use Firefox as my defaut internet access without problems for everything else ! This is really strange and most annoying. Thanks for your help.

Asked by DG26B 6 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (read more)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Asked by Robert RZ 5 months ago

Answered by jonzn4SUSE 5 months ago

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  • Archived

two websites' appearance is wrong

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with … (read more)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Asked by pdreyfuss 10 months ago

Answered by pdreyfuss 10 months ago

  • Solved

Amazon website

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before… (read more)

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

Asked by Vance 4 months ago

Answered by Vexi 4 months ago

  • Solved

In Firefox, the ChatGPT chat only displays my own messages

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling securi… (read more)

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling security software or clearing cookies and cache did not resolve the issue. ChatGPT works in Edge without disabling security software, but I primarily use Firefox, so I want it to work in Firefox.

The error log is as follows: Entry type longtask is not supported. Ignored. 2340486e-fg3rl66yxe5cgw90.js:58:135419 Uncaught (in promise) TypeError: error loading dynamically imported module: https://chatgpt.com/cdn/assets/1bc04b52-mzdekavxlkhhwedf.js 2 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1a7ebd5f-fss37xbv7jlp328d.js:2:320284 The resource for the preloaded link “https://chatgpt.com/cdn/assets/93527649-n1s3enfuab5rsgm4.js” was not used within a few seconds. Please ensure all tags with the preload attribute are set correctly. 692e322b-2b54-8323-aff7-d3137ea4fc4c ... The resource at the preloaded link “https://chatgpt.com/cdn/assets/94298aad-kz9vxj8d0e78e6xz.js” was not used within a few seconds. Please verify that all tags with the preload attribute are correctly configured.

Asked by rNhNR YKeBV 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

I cant login to imdb

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tri… (read more)

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tried deleting the cookies and stop extensions, try to login with private browsing, refresh firefox and i still cant login with firefox. I dont get e-mail if i try to reset password with firefox while with chrome i get. Yesterday everything was fine.

Asked by aef76 3 months ago

Answered by aef76 3 months ago

  • Solved

support

some sites are not opening in time it takes a lot time at last it says Mozilla no not supported it can not open the site needed eg ghrish login that is government site … (read more)

some sites are not opening in time it takes a lot time at last it says Mozilla no not supported it can not open the site needed eg ghrish login that is government site

Asked by mutonyacyber 3 months ago

Answered by mutonyacyber 3 months ago

  • Solved

restoring outlook after electrical outage

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I rece… (read more)

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I received the following message: UTC Date: 2026-01-10T07:45:12.961Z Client Id: 6ACCBE246D464180895379C1XXXXXXXXX Session Id: d6e32139-5adc-4e94-b1e6-ff2b299c8f50 Client Version: 20251212003.10 BootResult: 2152857611 Back Filled Errors: None err: NS_ERROR_FILE_CORRUPTED: esrc: Preboot et: ClientError estack: getItem@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21149 i@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:141360 importExistingCache@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:23004 946909/i/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:151863 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21016

I can open my email logins in Chrome and Safari, but not in Firefox. In Firefox I can open all my previous Bookmarks, but not Outlook. Any advice gratefully received, thank you

Asked by keithpotger 4 weeks ago

Answered by jonzn4SUSE 4 weeks ago

  • Solved

Can't Select Product Images in EBay

What should happen is that the main image should change on mouse hover over one of the images from the column on the left. Also it should be possible to use the left or r… (read more)

What should happen is that the main image should change on mouse hover over one of the images from the column on the left. Also it should be possible to use the left or right navigation arrows on the main image to cycle through the images. Neither of these actions is possible. It works fine on Edge.

Asked by eugbug1 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved
  • Archived

Microsof Outlook Web Login

Hello, Not sure if posted under the right section. Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any ch… (read more)

Hello,

Not sure if posted under the right section.

Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any changes i made or updates.

When i try to sign in, it opens a new tab and takes me back to the sign in page. This just continues.

Tried using MS Edge and don't have the issue.

So far tried Safe Mode which disabled add-ons, which are currently Add Block plus, and New Tab Override and the issue remains. Not sure if i tried the refresh option but i think it removes the extensions which is not the end of the world.

Added a few images, one shows duplicate tabs, which will continue

Firefox version 140.0.4 (64-bit)

Any ideas whats going

Thanks

Asked by jamesjudge 7 months ago

Answered by jonzn4SUSE 7 months ago