Showing questions tagged: Show all questions
  • Solved

Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (read more)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Asked by webmjmweb 1 week ago

Answered by jonzn4SUSE 6 days ago

  • Solved

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Asked by pankewycz 1 week ago

Answered by Denys 1 week ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 week ago

Answered by Denys 1 week ago

  • Solved

I'm having problems accessing statefarm.com. When I try to login it takes me to a blank screen.

This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail.… (read more)

This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail. I can access the web site with Edge (yuk)

Asked by Tom Gordon 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

In Firefox, the ChatGPT chat only displays my own messages

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling securi… (read more)

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling security software or clearing cookies and cache did not resolve the issue. ChatGPT works in Edge without disabling security software, but I primarily use Firefox, so I want it to work in Firefox.

The error log is as follows: Entry type longtask is not supported. Ignored. 2340486e-fg3rl66yxe5cgw90.js:58:135419 Uncaught (in promise) TypeError: error loading dynamically imported module: https://chatgpt.com/cdn/assets/1bc04b52-mzdekavxlkhhwedf.js 2 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1a7ebd5f-fss37xbv7jlp328d.js:2:320284 The resource for the preloaded link “https://chatgpt.com/cdn/assets/93527649-n1s3enfuab5rsgm4.js” was not used within a few seconds. Please ensure all tags with the preload attribute are set correctly. 692e322b-2b54-8323-aff7-d3137ea4fc4c ... The resource at the preloaded link “https://chatgpt.com/cdn/assets/94298aad-kz9vxj8d0e78e6xz.js” was not used within a few seconds. Please verify that all tags with the preload attribute are correctly configured.

Asked by rNhNR YKeBV 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (read more)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Asked by emcinerney80 1 week ago

Answered by Denys 1 week ago

  • Solved

Firefox Update Yesterday on Win 11

After the new version was installed automatically, I cannot sign in my account with ChatGPT. Any solution? Even though the LOGIN button shows, it doesn't do anything when… (read more)

After the new version was installed automatically, I cannot sign in my account with ChatGPT. Any solution? Even though the LOGIN button shows, it doesn't do anything when I press it. Thanks

Asked by stavros.stavrou1 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Authorization denied for request from a bank website

When I try to access a function of my banks website I get the message: Authorization has been denied for this request Late last year this occurred when using FireFox but… (read more)

When I try to access a function of my banks website I get the message: Authorization has been denied for this request

Late last year this occurred when using FireFox but not Chome or Edge. I have contacted my bank and was told I need to add an exception to the Manage Exceptions list. I did that and I was able to access that function of the site. Now the error is occurring again. This time I figured out what the URL was that needed be added. All other functions of the site work fine without these exceptions.

My question is: what are the security ramifications of this and what do I tell my bank so they fix this? Does this make their site less or more secure? Is it necessary to fix this?

Windows 11; FF 146.0.1. All updates installed.

Asked by John Spitzer 1 week ago

Answered by John Spitzer 1 week ago

  • Solved

ChatGPT

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arro… (read more)

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

Asked by debzmd 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Directv will not allow using Firefox to access

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my acco… (read more)

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my account. I have paid to have my computer checked out and was told that it was updated and the system was working fine. How to I get Directv to recognize my system?

Asked by darpatsch507 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

restoring outlook after electrical outage

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I rece… (read more)

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I received the following message: UTC Date: 2026-01-10T07:45:12.961Z Client Id: 6ACCBE246D464180895379C1XXXXXXXXX Session Id: d6e32139-5adc-4e94-b1e6-ff2b299c8f50 Client Version: 20251212003.10 BootResult: 2152857611 Back Filled Errors: None err: NS_ERROR_FILE_CORRUPTED: esrc: Preboot et: ClientError estack: getItem@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21149 i@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:141360 importExistingCache@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:23004 946909/i/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:151863 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21016

I can open my email logins in Chrome and Safari, but not in Firefox. In Firefox I can open all my previous Bookmarks, but not Outlook. Any advice gratefully received, thank you

Asked by keithpotger 2 weeks ago

Answered by jonzn4SUSE 1 week ago

  • Solved
  • Archived

sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (read more)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (read more)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Asked by Robert RZ 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

A specific website will not load, Console identifies a Cross Origin Request Blocked error

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not… (read more)

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not his problem. I get no solutions from my ISP.

When I attempt to load the page and look at the Console I get the following error message in response to several GET requests:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.ct-static.com/dist/js/ct.min.1530c2da96.js.

A web search tells me that this policy is a browser safety net. Any suggestions for troubleshooting?

Asked by te_simpson 1 month ago

Answered by te_simpson 1 month ago

  • Solved

Unable to Acess my home router in Firefx

My firefox is on the latest version and up-to-date but will not access my home router which l normally us ip address. When trying to acess in edge works with no issues I … (read more)

My firefox is on the latest version and up-to-date but will not access my home router which l normally us ip address. When trying to acess in edge works with no issues I am using windows 11 and all ok but wish to use Firefox And the IP adress is corect Can you advise

Asked by mcfarlane639 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Strange log-in for my local newspaper

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...imag… (read more)

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...image two. I've been in contact with the newspaper but the techs there can't figure what's happening. Is there a setting I have wrong on Firefox? Thanks for your time.

Asked by bbartrug 2 weeks ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox freezes when I log into Amazon Prime

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close… (read more)

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Asked by alanherzberg 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Web-based outlook.com side scrollbar missing after Firefox 146.0.1

Problem started with Firefox 146.0.1 Windows 11 1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so… (read more)

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Asked by donaldgebbie 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago