Showing questions tagged:

Trying to log in on a new machine, but can't receive the 2FA confirmation code.

I'm trying to log in on a new machine, but when Firefox sends the 2FA confirmation code, it never arrives. I whitelisted accounts@firefox.com, but that makes no differenc… (read more)

I'm trying to log in on a new machine, but when Firefox sends the 2FA confirmation code, it never arrives. I whitelisted accounts@firefox.com, but that makes no difference. Is there a way to turn off 2FA? Is there another solution?

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I can't log in to my paypal because security in firefox decided to do something. I want to change that decision.

I want to change the security rule. I have to get a code from my email in order to login to paypal. I wouldnt have any problem doing a text. Is there anything I can do? … (read more)

I want to change the security rule. I have to get a code from my email in order to login to paypal. I wouldnt have any problem doing a text. Is there anything I can do?

Open 1

I tried to login to Autodesk. When I did the email mask function wouldn't let me do so.

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor id… (read more)

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor identification function. When the page opened the place to enter the code it looked like the image that I have attached. I could not enter the code supplied by Autodesk as FireFox kept trying to get me to do something with email masks. Is there anything I can do to fix it?

Open 1

email validation

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an e… (read more)

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an email, then I go look and there is no email. Tried many times to no avail. Other websites too, like, click the save 10% coupon then we will send it to your email entered on the website. No email received. By the way it doesn't seem to be a pop up blocker issue.

Archived 1 10

I’m would like help recovering my assets and I would like step by step instructions to survive my account please I would be very appreciated

I was just trying foolow simple instructions but my app or phone. Won’t let me read or scan codes to log in or it won’t let me click on anything in a site I can only pa… (read more)

I was just trying foolow simple instructions but my app or phone. Won’t let me read or scan codes to log in or it won’t let me click on anything in a site I can only paste it and look it up

Open 1 19

Is there an easier way to login to my mozilla account?

It is becoming a serious pain in my butt that it seems every time I turn around that I have to log BACK into my mozilla account. and when I do I ALWAYS have to wait on… (read more)

It is becoming a serious pain in my butt that it seems every time I turn around that I have to log BACK into my mozilla account. and when I do I ALWAYS have to wait on an e-mail code. and when I get it I have to click into the field before I can paste in the code.

Are you guys going out of your way to make this a pain in my ass?

Do you have some way I can use an authenticator or Yubi key?

Do I H A V E to use 2nd factor? I have a password manager with unique strong passwords. I feel like you guys are living in the 90 when passwords was new and rotating passwords was concidered best practice.

and why is it that many websites do not function properly unless I am logged into my mozilla account? Youtube especially doesn't function right unless I am logged into Mozilla with my firefox browser. Are you guys tracking me?

all this to say please make it easier to login to my browser profile. This should not be a 12 step process.

Open 1 20

Downloaded FireFox and can't use Yahoo and Facebook.

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something … (read more)

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something happened with Yahoo and Facebook, apparently those sites think I am on another device. Where I have to log in, something with second level authentication was off, after several attempts I am now locked out. I suspect a Firefox setting is the problem. Suggestions on how to reset firefox?

Open 1 29